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701 Concord Street South, South Saint Paul, MN 55075
Hotel amenities
Clarion Hotel
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26 reviews from our community

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Date Rating
Andover, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 13 April 2013

Stayed here cause it was only hotel available in the area. Apparently there is a big construction project around and a lot of workers are using local hotels. Beds were all right but floors Not very clean. Small bathroom but adequate. Fairly quiet. Breakfast average. Staff friendly. Would not stay here again.

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Afton, Minnesota
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 25 March 2013

This is the only hotel in South St Paul There web site says that the have a restaurant. Nope, they closed it. I need to post 200 characters minimum. What more can you say about a closed restaurant. The closest food is at the VFW, then there is a bar "Jersey's" and a turck stop "Last Track".

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Mark N, General Manager at Clarion Hotel, responded to this review
23 May 2013

Thank you for letting me know that it still said that we have restaurant. I do apologize for the problem that you were faced with the restaurant being closed. More

Harvard, Illinois
2 reviews
5 of 5 stars Reviewed 13 March 2013

I stay in 6 or 7 Hotels a year for work always on the economy price level. This trip was for pleasure not business so I was going to spend the extra cash for an upscale hotel. I wanted a pool and a hot tub. When I tried to book an up scale Hotel they were all booked so I... More

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Mark N, General Manager at Clarion Hotel, responded to this review
15 March 2013

Thank you for taking the time out of your day to give us some feedback on how we are doing. My new staff was very excited when I posted your comment on our office board. We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as what we... More

Superior, Wisconsin
1 review
3 of 5 stars Reviewed 7 March 2013 via mobile

Lady at the front desk was nice and polite. Walked into the room and it was so cold, we couldn't get the room to warm up for hours. Also, we called the front desk to get extra blankets and we were told she would have to wash one and get back to us. It has been 3 hours since we... More

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Mark N, General Manager at Clarion Hotel, responded to this review
8 March 2013

Thank you for your feedback. I apologize you had a negative experience at our hotel and I want to assure you that these issues are being addressed. We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as what we are doing right. Sincerely, Mark Nicholson General Manager More

Owatonna
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 18 February 2013

A group of us stayed here due to a concert taking place at the Xcel Energy Center and it was the closest "Choice Hotel" I could find. Samantha (I believe her name was) at the front desk was able to get all our rooms next to each other and did a great job answering all questions we had. Looked very... More

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Mark N, General Manager at Clarion Hotel, responded to this review
22 February 2013

Thank you for your feedback and kind words about our staff member. We look forward to having you stay with again the next time you are in our area. More

La Crosse, WI
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 10 February 2013

Traveling late at night and decided to stay over at the Clarion. Outside of the hotel appeared nice, pool looked ok through the window, lobby appeared clean. Clerk, Kory, was efficient and friendly. Room was on 2nd floor, clean but cold. Mattress was comfortable, TV worked, shower was a good temp. Nothing to complain about but also nothing to brag... More

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Mark N, General Manager at Clarion Hotel, responded to this review
11 February 2013

Thank you for providing us with your feedback and kind words about our hotel and staff. We look forward to being of service to you the next time you are in the area. Sincerely, Mark Nicholson General Manager More

Sioux Falls, South Dakota
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 28 December 2012

I was warned not to stay in this hotel because some of my colleagues have had problems with their vehicles being broken into. I gambled that it wouldn't happen to me, it was December and cold as heck in the Twin Cities. I figured the thieves would be holed up some place warm. I was right, no one broke into... More

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Mark N, General Manager at Clarion Hotel, responded to this review
4 February 2013

Thank you for your kind words about our staff. We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as what we are doing right. We hope with our continued efforts to improve, you will keep the South St. Paul Clarion in mind next time you stay in... More

Chicago
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 27 December 2012

I usually do not write any reviews about well-known chain hotels. This Clarion is an exception. I always believed that Clarion is a flagship and high end hotel in Choice hotel chain; i was wrong. This place has appearance of low-end QualityInn. It really needs full remodeling and not paint touch-ups. I did not have any problems (just to sleep),... More

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Mark N, General Manager at Clarion Hotel, responded to this review
4 February 2013

Thank you for your great comments about our staff. I apologize you had negative experience while staying at our hotel. I want to assure you that we have taken several steps to help ensure these situations don't happen again. We do serve breakfast on the weekends and I am sorry that you were misinformed. We hope with our continued efforts... More

Rochester, Minnesota
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 8 October 2012

Staff was very friendly. Very attentive. Clean room. Could have used a update on furnishings. New carpet. Don't expect a high end hotel. Clarion isn't a high end Choice Hotel. If you pay inadvance you can get a great deal. Breafast had a lot of choices. Hot items where cold and that was right after they had opened for breakfast... More

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Mark N, General Manager at Clarion Hotel, responded to this review
4 February 2013

Thank you for providing us with your feedback and kind words about our hotel and staff. I apologize about the cold food in the morning of your stay. We have put new procedures in place to ensure that this does not happen in the future. We hope to see you at the South St. Paul Clarion the next time you... More

Ripon, Wisconsin
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 7 October 2012

Clarion Inn is supposed to be the high end of the Choice Hotel chain. If this is the high end, then Choice Hotels need to re-evaluate their standards. The place was a mess, it was noisy and just unorganized. The furniture in the rooms have seen better days and were very beat up. There was no housekeepers on our floor... More

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Mark N, General Manager at Clarion Hotel, responded to this review
11 February 2013

Thank you for bring these issues to our attention. I apologize we did not provide you with the experience you expected while staying at our hotel. I want to assure you that guest satisfaction is of the utmost importance to us and these issues have been addressed. We hope with our efforts to improve every stay for our guests, you... More

 
 
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Additional Information about Clarion Hotel

Also Known As:
Best Western South Saint Paul
South Saint Paul Best Western
South St Paul Hotel
Address: 701 Concord Street South, South Saint Paul, MN 55075
Region: United States > Minnesota > South Saint Paul
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in South Saint Paul
Price range (per night): ₹4,899 - ₹6,166
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Clarion South St. Paul Hotel & Conference Center is newly renovated including flat screen televisions and all new bedding. We offer free Wi-Fi,pool, hot tub, 24 hour business center and fitness center, and complimentary breakfast to all of our guests. We have approx. 9,000 square feet of flexible meeting space, including a ball room that is great for weddings or special events. ... more   less 
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