After reading the RAVE reviews I expected much more then we got. I have stayed in numerous Country Inns and this is definitely a middle of the road hotel.
We we checked in we were given a rate of 89.00 - which was fine- but then when we got the bill the next morning, we were charged 99.00. Talked to...
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Thank you so much for taking the time to provide your feedback of our property. We take all comments and suggestions into consideration when improving our property. I do apologize for the error in room rate that occurred on your stay. If you could give me a call at (651) 483-1625, I would be happy to investigate this further for...
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We stayed during a hockey tournament and were one of several teams staying there. I rate a hotel's success not on the number of problems they have, but on how they HANDLE the problems. Dennis, the GM, took very good care of everything for us! Usually, I never see the GM, but Dennis was everywhere and made sure everyone was...
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Thank you for your kind words about the hotel and the management of the hotel. We do hope you enjoyed your stay and hope to see you again in the near future.
Tyler Knutson
General Manager
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We stayed at this hotel last month in a cold weather and because of cold weather i was little sick. The front desk agent i forgot her name was so nice and friendly as we were checking in we asked for a nice home town restaurant and I said all i want to eat is some soup. She said to...
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Thank you very much for the very kind words about our staff and Bre (Front Desk). She is a great front desk agent. We all hope that you are feeling much better. We are looking froward to see you again.
Dennis General Manager
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My husband and I stayed in this hotel for one night on our way from Winnipeg, Manitoba, Canada to Williamsburg, Virginia. We found it to be a clean hotel with quick check-in and a very comfy bed. We were given a corner room on one of the upper floors and loved this--had a very peaceful stay! Our particular room had...
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Thank you for staying with us again! Thank you for the very kind words about our hotel. Prices change for all hotel during the year as the amount of business goes up and down. Our team here at the Country Inn and Suites Vadnais Heights want to try to make everyones stay the best that it can be. I will...
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I stayed here for 4 nights on business. It was a pleasant stay; a courteous and accomodating staff, clean room, and...for the second time in as many weeks, real oatmeal as part of the breakfast menu. Also, I had to have a package shipped here, and the front desk was great about calling me when it arrived. As other reviewers...
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Thank you so very much for staying with us and you very kind word about our team!. I hope that you enjoyed your time here in the St. Paul area. Our team here is looking forward to seeing you again.
Sincerely, GM Dennis
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We spent a night here during a visit to the MN State Fair. It's a fairly quick drive to the fairgrounds and is located in a quieter area off of 35E. The hotel is newer and our room was clean and quiet. The staff was friendly and breakfast was fine. This was our second time staying here since it opened...
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Thank you so very much for staying with us. I hope that you enjoyed your time here in the St. Paul area. We hope that you enjoyed the state fair also. Did you get enough to eat for breakfast? Everyone here is looking forward to seeing again next year or soon if you will be in the area.
Sincerely, GM...
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I've stayed at this location 4-5 times this year. It's clean, comfortable, and the employees are friendly and courteous. My only complaint is that there is only one treadmill in the exercise room and it's quite a ways away from the TV. Other than that, this is a nice place to stay.
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Reviewed 27 February 2011
Thank you so very much for staying with us and the kind words. I am so sorry but the treadmill can not be moved but we did move the other equiptment around so that no one is blocking your view. I hope to see you again soon.
Sincerely, GM Dennis
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We stayed from 8/31 - 9/4/11 with family members. Nice hotel and staff; great breakfast choices. We stayed here in 2010 around the same time as well and would recommend this motel for singles and families. Their pool is nice; great slide (only open weekends from 5 PM Friday - Sunday). Quiet rooms, great location to surrounding areas (right off...
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Dear Columbia_MD,
Thank you so very much for staying with us. I hope that you enjoyed your time here in the St. Paul area. We hope you got a chance to watch some TV with the new 37" LCD TV's we just installed and some down time to relax. Everyone here is looking forward to seeing again next year or...
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I am schocked that this even pretends to be welcoming to area sports tournaments. We had nothing but greif from the managment about our kids even walking around the hotel. We were staying for a hockey tournament and they had issues with kids from another team (the issues were minor as to what I heard) and the management called the...
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I would like to thank you for posting your review of the Country Inn & Suites, St. Paul Northeast and your stay at our property. We appreciate feedback, both positive and negative, regarding our hotel. During the weekend of your visit to our property, there were a number of events that occurred that are quite out of the ordinary for...
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We recently stayed for a hockey trip. Being that this hotel was number one on the Vadnais Sports Facility's website, we thought it would be a "hockey friendly" hotel. Dead Wrong!! If you are planning a hockey trip to the area Do Not Stay Here!!! As stated by another reviewer, not only did the families on our team have issues...
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I would like to thank you for your recent stay at the Country Inn & Suites, St. Paul Northeast for your hockey trip. I am sorry to hear that the hotel did not meet your expectations as a hockey friendly hotel for your stay. We do host a number of sports groups and teams throughout the year and pride ourselves...
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