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All 49 Rochester hotels »

Hilton Garden Inn Rochester Downtown

3.0 of 5
225 South Broadway, Rochester, MN 55904
Hotel amenities
Ranked #15 of 49 hotels in Rochester
4.0 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
    17
    21
    7
    1
    3
Date Rating
Cigano-Gitano
Morrison, Colorado
Senior Contributor
22 reviews
4 of 5 stars Reviewed 29 January 2012

We have repeatedly stayed at this HGN over the last seven years due to its proximity to the Mayo Clinic. I am also a "Diamond" HHonors member, so know the Hilton chains well. The Hilton Garden Inn chain has a great reputation for consistency; regardless of which property you visit they are almost all "the same". From a building standpoint,... More

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Deb Knox, Director of Sales at Hilton Garden Inn Rochester Downtown, responded to this review
31 January 2012

Dear Cigano-Gitano: Thank you very much for taking the time to post your comments. We are very glad to hear that we exceeded your expectations, especially when it comes to such an experienced Hilton traveler. I have shared your post with our staff. If there is anything else that we can do to make your stay even better, please just... More

bcortmann
Gilberts, Illinois
Reviewer
5 reviews
3 of 5 stars Reviewed 20 January 2012

My husband and I have stayed here two seperate times. The bathrooms are without fans and dim lighting/my husbands complaints. We stayed on the 3rd floor which was great then we stayed on the 5th floor and that room smelled musty. The bed are very comfortable and the room heats well but fan was a bit noisy along with the... More

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Deb Knox, Director of Sales at Hilton Garden Inn Rochester Downtown, responded to this review
23 January 2012

Dear bcortmann ~ First, I wanted to say Thank You for staying with us. We do appreciate it. Second, in regard to your comments, I have passed them along to our General Manager, Chief Engineer and Regional Director of Operations so that they may be able to dig into these items further. Thank you for bringing them to our attention.... More

Passage1333
Milwaukee, Wisconsin
Senior Reviewer
10 reviews
12 helpful votes
3 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

Hotel is well-appointed and well- located , with indoor walkways to shopping, restaurants, and Mayo Clinic buildings. Uses good local restaurant for evening room service, which was very fast as well as tasty. However, WiFi very inconsistent in strength, and had to sign in to system with code numbers several times an hour, since it would not stay connected. Television... More

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Deb Knox, Director of Sales at Hilton Garden Inn Rochester Downtown, responded to this review
21 December 2011

Dear Passage1333: First, thank you for posting your comments about the hotel. We do appreciate the feedback. Second, I wanted to let you know that I have sent your posting to the General Manager, Assistant Manager and the Regional Director of Operations, so that they can be aware of your experience. There are areas that sound like they need improvement... More

vickere
Springfield, Missouri
Senior Reviewer
8 reviews
4 helpful votes
4 of 5 stars Reviewed 11 December 2011

Clean & comfortable. For frequent travelers what you expect at Hilton Gardens. Great kitchen & waitress staff. Small parking lot and a charge for parking, but that is normal for the location. Connected to Mayo & shops by skywalk. My pet peeve at hotels are the slamming doors, but the doors here are quiet when they shut. More

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Deb Knox, Director of Sales at Hilton Garden Inn Rochester Downtown, responded to this review
13 December 2011

Dear vickere ~ Thank you for your posting. I am very glad to hear that we met and exceeded your expectations. We hope that you will continue staying with us when your travels bring you back to Rochester. Thank you again! Deb Knox More

charlene m
Madison, Wisconsin
1 review
5 of 5 stars Reviewed 21 October 2011

Cindy Woolley was absolutely outstanding. I work for a hospice and Cindy helped coordinate an end of life wish for one of our patients. She made it an outstanding stay for the patient and her family. Cindy was willing to take the hotel room out of order for extra time in order to ensure the room was set up and... More

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Deb Knox, Director of Sales at Hilton Garden Inn Rochester Downtown, responded to this review
2 November 2011

Dear charlene m ~ Thank you very much for taking the time to post your lovely comments, especially about Cindy. She is the anchor for both of our hotels in Rochester. She has been with our company since its inception in 1989. We wouldn't be where we are without her. Again, thank you and if there is ever anything else... More

Nurseshark71
Jacksonville Florida
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 13 October 2011

I go to Rochester 1-2 times a year and all wasy stay here. It's clean and comfortable and close to the clinic. The new loby bar was a great addition! More

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Deb Knox, Director of Sales at Hilton Garden Inn Rochester Downtown, responded to this review
2 November 2011

Dear Nurseshark71 ~ Thank you very much for being such a loyal customer of our Hilton Garden Inn. We do appreciate you staying with us. Yes, I agree, the lobby bar was a great addition. Thank you again and if you need anything, please just email me at deb.knox@hilton.com Deb Knox More

NERoth
Ithaca, NY
Top Contributor
51 reviews
30 helpful votes
3 of 5 stars Reviewed 2 October 2011

This was a rather lackluster hotel. The staff was efficient but not terribly engaged (except for the waitress in the restaurant for breakfast - who was great). The room was average (but seemed a bit dark). The hotel is quite convenient to the Mayo Clinic, which you can reach without going outside. More

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Deb Knox, Director of Sales at Hilton Garden Inn Rochester Downtown, responded to this review
3 October 2011

Dear NERoth: Thank you for posting your comments about our Hilton Garden Inn. I am sorry to hear that we didn't provide exactly the accommodations that you were looking for in Rochester. I am glad to hear that you did try our DoubleTree by Hilton, across the street, and that did give the accommodations that you were requiring. I am... More

0vernight0nTheRoad
Minneapolis, Minnesota
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 24 September 2011

I selected this hotel because it was just a few blocks from an early morning appointment at Mayo and had adjoining rooms. It is on busy streets (in Rochester terms) in downtown, but seemed quiet nonetheless. The hotel could not guarantee adjoining rooms at the time of reservation (either online or phoning the hotel), so we arrived essentially right at... More

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Deb Knox, Director of Sales at Hilton Garden Inn Rochester Downtown, responded to this review
26 September 2011

Dear 0vernight0nTheRoad ~ Thank you very much for taking the time to post your comments. I am glad that we were able to honor your request for connecting rooms. The next time you visit, if you are unable to get into the flat lot parking and need to park in the ramp, please just have our bellman valet your car.... More

bhaforever
Contributor
13 reviews
3 helpful votes
4 of 5 stars Reviewed 19 September 2011

I was pleasantly surprised by this HGI - much better than other HGI's I've stayed in over the years. The room decor was excellent and well presented. The bed was super comfy - I had three nights great sleep. Bathroom - spotless. Unlike so many hotels these days, the wireless internet and car parking was free. (I HATE places that... More

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Deb Knox, Director of Sales at Hilton Garden Inn Rochester Downtown, responded to this review
20 September 2011

Dear bhaforever: Thank you very much for posting your kind comments about our Hilton Garden Inn in Rochester. I am very glad to hear that we provided you everything that you needed during your stay. If you are in Rochester again, we would love to have you consider staying with us on your return trip. If you needed anything prior... More

usroadman
Hudson Valley, NY
Senior Contributor
42 reviews
17 helpful votes
4 of 5 stars Reviewed 21 August 2011
1
person found this review helpful

I stayed at the Hilton Garden Inn in Rochester twice in 2011. Both times check-in was fast and friendly, and the cookies available at the desk were tasty. Both times the room and bathroom were clean, and the furnishings were generally in good shape. The rooms come with a refrigerator and microwave. I did think the bed was a little... More

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Deb Knox, Director of Sales at Hilton Garden Inn Rochester Downtown, responded to this review
25 August 2011

Dear usroadman ~ Thank you very much for your posting. I am glad to hear that you enjoyed the hotel during your times in Rochester. When you return to Rochester, I invite you to stay with us again. If you need anything prior to your return or would like to discuss anything further, please email me at --------- Deb Knox More

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Hilton Garden Inn Rochester Downtown Also Known As

  • Hilton Garden Inn Rochester
  • Hilton Rochester
  • Rochester Hilton
  • Rochester Hilton Garden Inn
Address: 225 South Broadway, Rochester, MN 55904

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