Holiday Inn Minneapolis Metrodome (Minneapolis) - Hotel reviews, photos, rates

mavis8591

West Des Moines, Iowa

Senior Reviewer

8 reviews

“The hotel is very nice and functional for business or family.”

Reviewed 27 November 2011

Nice large lobby with very nice sitting for their bar. The foods is also very good. Reasonable rates. Only thing is you have to pay $13 extra per night for parking. More

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Thanks for posting your thoughts. I’m glad to hear you had a pleasant stay. We hope you will visit again the next time you travel to Minneapolis. More

Torquay102010

Victoria, Canada

Senior Contributor

27 reviews

6 helpful votes

“Good option near the University”

Reviewed 21 November 2011

I believe it says on their website that the hotel has been "updated"; maybe that refers to putting in flat screen TVs! bath tub surface was peeling. rooms "OK", but are looking a bit shabby. if you need a meal, go outside the hotel...... even for breakfast. the plates were so cold at the buffet that by the time I... More

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Thanks for your comments. I am sorry to hear your breakfast experience was unsatisfactory but I am glad that you found our location close to the University convenient. I can confirm that we have finished the installation of flat screen TVs in all the guest rooms and are continuing to make subtle updates throughout the hotel. Your review helps us... More

Gorkus

San Sebastian - Donostia, Spain

Top Contributor

56 reviews

40 helpful votes

“Do not stay here. Not worth it.”

Reviewed 20 November 2011

1

person found this review helpful

This hotel is quite a dissapointment. I am not a fan of Holiday Inn in general (I do not like their Breakfast policy) however this hotel is the worst HI I have stayed at. We checked in late (around 11 PM). Nothing wrong with that. Internet connection was fast although there was a refresh page that continued to pop up... More

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Thank you for posting a review. I am sorry to hear that we did not meet your expectations on this visit. We sincerely apologize for any inconvenience this may have caused you. I have shared your feedback with the various department managers mentioned in your review. In addition, our General Manager would welcome your call if you would like to... More

IndyTravelerX

Indiana

Senior Contributor

24 reviews

9 helpful votes

“Great Hotel, Great Staff, Great Location”

Reviewed 7 November 2011

I've stayed at this hotel several times and it's always been a pleasure. Good food at reasonable prices in the bar/restaurant. Nice room, great city views, good staff that has gone out of their way to help me on several occasions. Conveniant to the Metrodome. More

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Thank you for posting a review. Your thoughtful remarks are very helpful in allowing us to continue to deliver an excellent experience for our guests. We hope your travels bring you back soon. More

struct84

seattle

Top Contributor

74 reviews

88 helpful votes

“Not the quality I expected for the price. Location can be a Challenge.”

Reviewed 3 November 2011

1

person found this review helpful

I've stayed at many Holiday Inns over the years. When I arrived at Holiday Inn Minneapolis Metrodome, I was quite impressed with the exterior of the building and it looked like a very nice hotel. The desk staff were very nice and helpful. However, when I was walking to my room the hallway was line with at least 40 Old... More

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Thank you for your comments. I want to offer my apologies for your experience with us. It appears you faced two atypical situations during your stay. I have discussed your concerns with the appropriate departments and I can assure you that these issues won’t happen again. We have completed the installation of flat screen TVs and the engineering department has... More

natebanta

Senior Contributor

25 reviews

18 helpful votes

“Quite Nice, but Cons Overruled the Pros”

Reviewed 25 October 2011

2

people found this review helpful

The Pros: -Location is right near the dome and the city rail, offering access to downtown, mall, and airport. -The offer free transport to the rail. -The pool area has an outstanding view of downtown. Cons: - Front Desk is not into helping people, just getting through with the customer. My flight was weather delayed in Chicago by over an... More

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Thank you for your candid comments. We take your concerns seriously and want to follow up. The behavior you report is certainly not the caring standard we strive to convey to our guests. While we hope our employee was having only an “off-night”, we will still use this as a training opportunity to make sure we are doing all we... More

amy l

East Lansing, Michigan

1 review

“Worst hotel ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I would like to give a zero!!!”

Reviewed 21 October 2011

My friend booked this hotel for the conference through travelweb.com, and there were 3 of us sharing the room. The website only asked for the name of the person who booked the hotel and did not ask to identify the other people sharing the room. Then we had a confirmation email showing only my friend's name. Because I was the... More

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Thank you for sharing your concerns. It grieves us to hear you had anything less than a wonderful experience and we understand the frustration guests can have working with a third party provider. We always urge our guests to book directly on the Holiday Inn website which always offers the guaranteed lowest publicly available rate, plus the ability to offer... More

Roger L

Dallas, Texas

1 review

“great service, Great Service, GREAT SERVICE”

Reviewed 12 October 2011

While Metrodome Holiday Inn is conveniently located downtown Minneapolis, and it has spacious suite rooms with spectacular views, I am here to emphasize its great services. I am impressed by their friendly staffs, from front desk clerks to restaurant waiters, from shuttle drivers to sales managers, all are doing their 100% to serve and help their guests. Here I would... More

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Thank you for the great review. It gives us great pleasure to know that you had such a wonderful experience, both while at the hotel and afterwards. We are committed to excellence and always strive to serve our guests like they are family. Gary was happy to help you like he would a friend or family member. We certainly hope... More

Sarah H

Austin, Minnesota

1 review

1 helpful vote

“Exceeded Expectations”

Reviewed 2 October 2011

1

person found this review helpful

I recently stayed at the hotel as my nieces wedding reception was here. Everything was awesome. James and Ally at the front desk were so helpful and professional. The reception was very nice. The food was exceptional and the service was top notch. Juan Carlos was so on top of all of the needs of my niece and nephew. He... More

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Thank you for writing a review with so many kind words. We are delighted to hear that you thoroughly enjoyed your stay. We take great pride in exceeding expectations and I have shared your comments with our staff so they know their hard work is appreciated. If your travels bring you back to Minneapolis, we hope you will be our... More

Robin H

Jamesville, New York

2 reviews

“Great staff”

Reviewed 29 September 2011

After recently returning from staying five nights at the Holiday Inn Metrodome, I couldn't be more pleased. I had spent months planning a conference and the majority of the conference goers stayed at the Holiday Inn. Gary was wonderful and helpful to work with while planning the conference. The rooms were nice and quiet. Room service was excellent. The bar... More

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Thank you very much for writing such a kind review. It was a pleasure to have your conference at our hotel and we are delighted to hear the planning and execution went smoothly for you. I have shared your comments with the hotel staff in recognition of their outstanding work. Please continue sharing your experience with anyone who might be... More

Holiday Inn Minneapolis Metrodome Hotel, Minneapolis

Holiday Inn Minneapolis Metrodome

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Holiday Inn Minneapolis Metrodome

86 reviews from our community

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