We arrived after sixteen hours of travel to a rude and unhelpful front desk. There was no bellman, so my husband had to load all of our luggage on the trolley and up to the fifth floor by himself. The front desk was so unwelcoming, it was hard to believe the staff chose a career in the "hospitality" business. The... More

We stayed here with our teenage son last Spring and then recommended this hotel to our daughter's family because of the cute waterpark/pool area. Since the hotel used to be the train depot, the pool has a smokestack that goes off and spashes onto the waterpark area every several minutes.Our g'kids loved the pool and we liked the hot tub.... More

Was in Minneapolis for work in early December, and decided to try this hotel as my "home base" as I need to drive to various client locations that week. I'm always a bit apprehensive about choosing full service hotels, as it usually means running using valet parking, long walks to your room, and indifferent staff. Well, I was quite surprised.... More

Work event & football game. Perfect! If your coming into town for the game, this is within walking distance. Plenty of bars to hit on the way to and from the stadium. Lovely ice rink, watermark, bar and restaurant. Worth the $ More

I have stayed at this hotel several times in the last 2 years. Staff is always accomodating and check in is quick. Good location to the River Walk and within walking distance to see the Vikings and the Twins, as well as other downtown locations. Room has always been clean and comfortable. Great selection on the breakfast buffet, although it... More

I stayed here this week on business for two nights. The rooms are very clean and up to date. The bed was comfortable, bathroom was clean, and the room was spacious for a king room. The exercise room was adequate. The Concierge club was excellent-the selection of food was great during both breakfast and dinner, and the food was tasty.... More

This was host hotel for a short two day business seminar I attended this week. Check-in was smooth and the staff was professional. The hotel is an old historic building but had a nice new feel. Halls to kind of wind around so finding room at first was interesting. Once you get the lay of the land, it was no... More

This place is nice, clean and updated. Had a nice view. Beds were great ,firm w/ just enough cushion. They supply Aveda products. Self park weekends is $15 overnight w/in and out privledges. Valet is steep at $28. Dont do valet, self park is very easy and very close to the building entrance on the back side. Check in woman... More

We stayed at the hotel in May. I am a Platinum Marriott guest so called ahead 3 times to ask for an upgrade to a large room. I was told that I would have one of the larger rooms. When we checked in we had the smallest room in the place. We could not even find the room at first... More