I was very happy with my April 2012 overnight at Best Western in Fergus Falls. It is just off the freeway, but it is far enough off that I didn't hear the freeway at all. The room was very clean and the bed very comfortable. I would easily stay here again.
Thank you for taking the time to share your recent experience with us. Our building is constructed of solid concrete designed for a quiet stay whether you are on first or second floor. Thanks again for sharing!
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We stayed in this hotel for one night on the way through. The customer service was excellent. We initially got a 2 queen room witha balcony to the pool. When we got in the room we found that the chlorine smell was too strong for us. We went to the front desk to ask if we could move to a...
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Thank you for recognizing our guest service representative who took care of your needs during your most recent stay. I am extremely pleased we had the opportunity to address your concerns immediately. When you find the opportunity to stay with us again I hope you will find our breakfast as "great". We are in the process of upgrades including fresh...
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Our hockey team stayed here in Jan 2012. Staff was really nice, friendly. We had an inside room which all have a balcony that oversees the pool. Nice feature but rooms got humid quickly, if left door to balcony open for long. The cooling system worked wonderful and was quiet thank goodness. Our room did not have a fridge but...
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What a great review of your experience. As a traveler myself I appreciate a thorough, unbiased evaluation when selecting a hotel.
With Best Western's new cleanliness program there are three other aspects that our guests are probably unfamiliar with. We use sterilization wands to sanitize, black lights for inspections and ionized water for cleaning, which is stronger than bleach and...
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This hotel is very nice. Breakfast was great. If you like a firm mattress you will sleep well.
Thank you for your review of your recent stay at our property. Your feedback is very much appreciated.
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All the staff at the BW were very pleasant. We stayed in a room with king size bed which was very clean and spacious. However, the king size bed lacked in comfort being pretty hard and the pillows were small and firm and not that comfortable. The room came with a complimentary FULL breakfast the next morning which started our...
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I went for business and stayed at the BW. The staff could not have been nicer. I was upgraded to the suite (very nice...thank you!). The indoor pool alone was worth the visit...very cool. If you have kids, get a room next to the pool. If you want quite, go for the "outside wall" rooms. Really great...thanks folks!
Our room had a thrift shop odor upon arrival which gave us a headache. It must have been some sort of spray, but after that wore off, things got better. You want a room away from the pool if you want to sleep and to avoid fumes. This hotel was very busy and can host large groups. Lots of places...
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Our car overheated 23 miles outside of Fergus Falls at 1:00 in the morning. We barely made it to this hotel, which we found on my iphone through Trip Advisor. My husband checked us in while I stayed with three over tired kids in the car. Sara couldn't have been nicer to him. She was so emphatic and gracious. Our...
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Stayed here in mid-July 2011 with my two daughters on the way home from a long road trip. The room was big enough and very clean and comfortable. The pool is really nice and we especially enjoyed the spa in the "arrowhead" portion of the Minnesota-shaped pool. There are plenty of dining options nearby for dinner. The only downside was...
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We arrived in Fergus after a long drive through a horrible storm, tired and a little cranky. The gal at the desk checked us in quickly, with a smile, which was greatly appreciated after our long drive! We got to our room which was a clean, spacious suite next to the pool. They thought of everything including a disinfecting wipe...
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