We stayed on a Sunday night for a birthday present for our son with 5 kids. We purchased a kids suite, which was perfect because the boys had their own room with bunk beds, where they could shut the door. The room was very spacious and nice. The kids enjoyed the waterpark. It was very crowded since there was not... More

It started from the check in; waiting in line, the hotel messed up our reservations only to push us aside and wait while they helped others. Are the other people more important then us? The rooms were clean and nice. We ate supper at the resturant, they were out of French fries, our orders were messed up but supper went... More

This is my first time ever writing a review but I feel like everyone needs to know about this place before you waste your money!! I have never been treated so badly in my life... The staff is so rude and treats you like you are an inconvinece to them. VERY VERY VERY rude people!! The restaurant is a joke.... More

I loved this water park. I could see the kids from my chair, with a great book and drink in hand. I would say its good for kids ages 2-13/14. 3 good water slides, tall 3 stories. A lazy river, a decent pool with hoops for bball and a large spa/hot tub. Also islnad like area with slides for toddlers/... More

We stayed here Dec 26-27 for the 2nd time in 6 months. Once again, check in was chaos and not organized. We called an hour before checkin to see when we could check in. They said 3pm and our room was ready so come at that time. We came at 3:10pm and were told not only was our room not... More

Upon entering the main lobby, I had to stand in line with at least 10 to 12 other families while 2 people behind the counter frantically checked people in. While in line, we had to witness a 3 year old little boy puke right in the middle of the lobby. The employees at the front desk were so busy checking... More

I'm reviewing the waterpark only as we are locals who bought waterpark passes (a quick and easy process); we did not use a hotel room. Please note that this waterpark is not open everyday. The schedule varies quite a bit. It's best to check the hotel's website for days and hours. Yes, the waterpark is open to non-hotel guests. The... More

I stayed at the Holiday Inn Mpls. NW Elk River $ Wild Woods Waterpark Hotel, the weekend of December 16-18, 2011. The purpose for this was an annual family Christmas get-together. Although, we all live in the Mpls/St. Paul area, we decided to stay at the hotel in order to avoid forcing one family to host and clean up. My... More

Visited this hotel/waterpark with my family to visit my brother who just moved to the Otsego/Elk River area. We thought the combo of the Holiday Inn/Water Park would be a good fit. We stayed Sunday, Sept 4 to Tues Sept 6. Here is the good: Our 2 room suite was a good fit for our family with young kids...they could... More