Stayed 3 nights while in town for work. Bed was comfortable and everything was taken care of by the hotel staff. I would stay here for any trip to Eden Prairie for work.
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Dear Valued Guest,
Thank you so much for the feedback you provided regarding your recent stay at our hotel.
We are so happy that our hotel met your expectations and are pleased that you will utilize our facility the next time you are in Eden Prairie.
Take care and we hope to see you back very soon!
Sincerely,
Colin Klipfel...
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Bright, clean rooms. Everything appeared new. Comfortable beds. Spacious lobby, delicious Sunday brunch. Competitive rates. Could not ask for more. Indoor pool and fitness center not utilized although they exist. Would definitely recommend.
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Dear Valued Guest,
I wanted to thank you for the wonderful feedback you gave us regarding your recent stay at our hotel.
We are so pleased that our hotel met your expectations and we appreciate you recommending our hotel to other travelers.
Safe travels to you and your family and we hope to see you back at our hotel very...
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For the second time of staying here, I didn't get the room type I reserved and was offered no explanation or apology. The breakfast is robbery. Nothing for free, but instead have to pay $11 for anything at their breakfast bar. Thermostats in the room are totally off and do not cycle appropriately. No help from the staff on any...
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Dear Valued Guest,
I wanted to apologize for the issues you experienced during your stay at our hotel. I am so sorry that we were unable to accomodate you with the room type you had requested. We try our best when it comes to taking care of all of our guest requests and unfortunately we fell short in this instance....
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Good, clean hotel for business. Friendly staff, quiet location. I would definitely stay here again.
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Dear Valued Guest,
We are so pleased that you found our hotel to be clean and that our staff took care of your needs during your stay.
We appreciate your business and hope to see you back soon!
Sincerely,
Colin Klipfel
General Manager
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This is a pretty hotel in a quiet location. Rooms are tasteful, and the beds are exceptionally comfortable. There is a microwave, fridge, and coffeemaker in the room.
The lobby was fine, but something in our room triggered severe hayfever. It didn't seem to be mold or mildew - room was clean. Whatever the trigger was, the experience was miserable.
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Dear Valued Guest,
I wanted to thank you for the kind words you shared regarding your recent stay with us. I also am hoping your hay fever is much better where you live. I am not sure what may have triggered this, but this time of the year in Minnesota we have a lot of pollen floating through the air...
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I have stayed at this property several times, and I have been consistently pleased. While the rooms could use a little updating, they are comfortable and clean. The pool and work out room are in good order and have nice extra touches, such as a scale and lots of exercise balls.
The restaurant staff are friendly and welcoming.
The location...
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Dear Valued Guest,
I wanted to thank you for the possitive feedback you gave regarding our hotel. We are so pleased that you have become so loyal to our hotel and am thankful that you find our accomodations clean and comfortable.
The next time you stay with us, feel free to introduce yourself to me as I would love an...
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My husband and I stayed at this hotel during a much needed getaway. We were treated like royalty by the desk clerks, and everyone, from the cleaning lady to the waitress in the dining area, were friendly and helpful. The Sleep Comfort Beds were HEAVEN! Woke up more refreshed and painfree than I have in years! It was quiet and...
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This truly is a nice hotel. Very clean...very comfortable! My issue lied with the staff. The check in process was awful. The front desk agent made a terribly snarky comment to me about the person checking in before me...turned out that was my boss and also the one who picked this hotel for our conference. Good luck with the PM...
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Dear Valued Guest,
We are so happy you found our facility to be nice and clean and I also wanted to extend my apologies for the poor service you received during your stay.
I can assure you that I have reminded all of our staff that we need to always remember to be professional, kind and helpful to every guest...
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Stayed at the Hilton Garden Inn in Eden Prairie, MN recently on a trip to visit a friend in the area. I was impressed with how clean the hotel is. It looks like it's less than 5 years old and every part of the hotel; rooms, pool area, lobby, hallways all looked and smelled very clean. The rooms are comfortable...
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Dear Valued Guest,
Thank you so much for the kind feedback you shared regarding your recent stay at our hotel.
We are happy that you enjoyed our beds and found our hotel to be clean and comfortable throughout our facility!
Take care and we hope to see you back very soon!
Sincerely,
Colin Klipfel
General Manager
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This is a nice hotel in a good location. It is easy to get around Minneapolis from this hotel. The bed we had last stay was not the most comfortable, it seemed to sag in the middle. I did adjust the sleep setting on the mattress, but this did not seem to help much.
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Dear Valued Guest,
I wanted to thank you for the feedback you posted regarding your recent stay at our hotel.
We are pleased to hear that you found our hotel to be nice and in a good location. I wanted to also apologize for the bed not working properly during your stay. My hope is that the next time you...
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39 Reviews
57 Reviews
