All in all it isn't a bad place. If you are a frequent traveler as I am, you tend to notice more in the hotel industry. Staying in hotels across the country 16 days a month, I've come to expect a level of customer service equivalent to that which you might encounter at an Apple store. Treat me like you... More

We checked in Friday May 3rd around 7pm and I think the gal behind the counter was not enjoying life. Efficient, but no personality and right to the point. Not a huge deal, but I thought management might like to know that a smile and welcome would have been nice. They are at present doing some basic remodeling. New T.V's... More

Conveniently located, friendly staff, clean common areas and rooms, rooms nicely appointed, pool, whirlpool and sauna were perfect. Could not have been better. We have stayed at hotels closer to the Mall of America before and this place was actually nicer and more comfortable than some costing twice as much. Helpful hint: book on Priceline.com for an even better price!

I stayed here last weekend as I needed an affordable place to stay while in town to see Fleetwood Mac. The service at the frontdesk, housekeeping and especially at the bar was very friendly and accommodating. They are doing some remodeling so expect some noise around 9 a.m. but other than that, no complaints. A clean, affordable room with friendly... More

In the past we have used another hotel that offered the Park and Fly option, this time was not available and we decided to go to this Holiday Inn. We are glad we did, because it will be our destination in our future travels from the airport, the hotel is only a couple minutes away. They are in the process... More

Lovely access to the hotel. Newly renovated. The only problem due to Easter the restaurant was closed. Had to order pizza. Our grandchildren loved the pool. The gym was in good condition. Rooms are cleaned well by the staff.

I stayed two nights while on business. I have stayed here before several times. This time I found my room to be clean beyond expectation. It was so clean and comfortable and the bathroom was spotless. I ate in the bar area and Stephanie was just wonderful, great service and the food was prefect. I also ate in the restaurant... More

We chose this hotel because we were taking a 3 week long trip, and most other Park and Fly hotels are limited to 7-10 days of parking before you are charged an exorbitant daily rate. The Holiday Inn didn't charge for the extra days so we picked it...it was far cheaper to spend a night here and leave our car... More

My mother and I picked this motel because Holiday Inn never seems to let us down and we needed something close to the airport. Again we were right. From the moment I walked in the door it was wonderful. 2 men at the front desk greeted me with smiles and wonderful personalities to match. I told them my mother was... More