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All 5 Chaska hotels »

BEST WESTERN Plus Chaska River Inn & Suites

3.5 of 5
1 River Bend Place, Chaska, MN 55318-3302
Hotel amenities
Ranked #2 of 5 hotels in Chaska
4.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    19
    6
    3
    1
    5
Date Rating
cammary
Minneapolis, Minnesota
Reviewer
3 reviews
5 of 5 stars Reviewed 11 February 2012 NEW

We had a family reunion holiday party at this hotel--12 rooms. The manager and staff made us feel very welcome and were very accomodating. We had a great time--excellent rooms that were grouped together, good gathering space, pool and video games for the kids. More

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Mit Shah, General Manager at BEST WESTERN Plus Chaska River Inn & Suites, responded to this review
13 February 2012

Good Morning, Thank you very much for bringing your family at the Best Western Plus, Chaska and my team is so glad to hear your feedback. We always try to give an individual attention to each of our valuable guest and glad to see that we are almost there to create a memory for them during their stay. Looking forward... More

AdamGhost
Minnesota
Contributor
11 reviews
6 helpful votes
5 of 5 stars Reviewed 25 January 2012

The rooms were clean and comfortable. Everyone loved their room as well the hotel in general. And we agreed to stay there the next time we all come together in the Cities. The management was accommodating and staff friendly, the breakfast was good, and the kids couldn't get enough of the pool. (My sister did a bedbug check and found... More

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yili262626
Indiana
1 review
5 of 5 stars Reviewed 19 October 2011

We had our wedding guests stay at the hotel because of its location. The manager has been very helpful and accommondating. They were able to reserve rooms for us for the weekend and since there was another wedding going on and there weren't enough rooms to our specs, they gave us an upgrade for many guests for the same price.... More

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Mit Shah, General Manager at BEST WESTERN Plus Chaska River Inn & Suites, responded to this review
15 November 2011

Thank you very much for taking time to give us valuable feedback. My whole team is taking these feedback with pride and now we are more encourage to keep up our commitment towards our guest for outstanding service and provide qualities amenities for each of our guest and create their stay most memorable. We are looking forward to welcome you... More

cdog612
Midwest
Senior Reviewer
10 reviews
6 helpful votes
2 of 5 stars Reviewed 24 August 2011

Upon arriving, we found out our room had been given away even though we had confirmed our reservation the day before. A miscommunication apparently took place but luckily for us a suite was left and they gave it to us for the same price...after we said that is all we would pay for it. Rooms need updating. The front foyer... More

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Mit Shah, General Manager at BEST WESTERN Plus Chaska River Inn & Suites, responded to this review
29 August 2011

Thank you very much for your valuable inputs. The management has been changing since 2008. New hallway carpet, rooms carpet, drapes in all standard and King Suites, New mattress, flat panel tvs and bedding package. 70% rooms have new Eco friendly Air condition units. 80% rooms have new sleeper sofa. This is an on-going process to keep up the fresh... More

brazelj
Indianapolis, Indiana
Reviewer
3 reviews
1 of 5 stars Reviewed 7 August 2011

The hotel was filthy- first room had evidence of bedbugs so I requested a 2nd room, which had large spiders- I killed 5 in the first 15 minutes. There was mold growing on walls in the shower and the toilet had not been cleaned. I moved the bed to check for bedbugs and found inches of filth behind bed, including... More

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vikesfan
Asheville, North Carolina
Senior Contributor
41 reviews
49 helpful votes
4 of 5 stars Reviewed 1 August 2011

Very nice property. Love the close proximity parking and even offers indoor parking. We were upgraded at check in to a suite for no extra charge. It was a HUGE room with a king bed in the private bedroom. Two t.v.'s a little kitchenette, etc. The pool area is very nice. A tad bit small, but not a big deal.... More

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margieandbrian2008
Spokane, Washington, U.S.A.
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 19 July 2011

We stayed here for less than 12 hours (as we got in late, then left the next morning to head to Valleyfair), but it worked for us. The beds were comfortable, the continental breakfast was fine, and checking in and out was fast and easy. No complaints. More

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Freddysgirl
Contributor
14 reviews
16 helpful votes
5 of 5 stars Reviewed 29 June 2011

This hotel worked with me for several months to plan an important family event. They held rooms for us, worked with us on pricing, helped with transportation between the hotel and an offsite event and provided a cozy and clean lodging option to those in the family wishing to stay at a hotel. The rooms were clean, accomodating and quiet.... More

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KlassenL
Winnipeg, Canada
1 review
1 helpful vote
1 of 5 stars Reviewed 15 June 2011
1
person found this review helpful

After being accused of "lying" by the hotel manager, he kicked us out of the hotel. If we did not have our stuff out of our room in just over 1 hour he threatened to call the police. The room was dirty, and what appeared to be blood on the bathroom hook and handle. There was a cigarette hole (at... More

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travguy
SurreyUK
Senior Contributor
31 reviews
76 helpful votes
3 of 5 stars Reviewed 14 June 2011

Stayed here for 2 weekends whist visiting family locally. Found the rooms very adequate and the beds comfortable. Hotel was very busy with families and it was not always easy to find somewhere to sit for breakfast. Plentiful buffet but limited choice. Reasonable size indoor pool that was not too busy. If you need this location will probably get good... More

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BEST WESTERN Plus Chaska River Inn & Suites Also Known As

  • Best Western Chaska
  • Chaska Best Western
Address: 1 River Bend Place, Chaska, MN 55318-3302

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BEST WESTERN Plus Chaska River Inn & Suites
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