I reference TripAdvisor to make decisions on hotels in areas I have not been to in awhile. This hotel was a disappointment. The rooms were old and a bit outdated. The hotel clerk on checkin was fabulous--but the B-team was there for the rest of our stay. Our fire alarm went off in the room after taking a shower. When... more

Was visiting the Mall of America and wanted a hotel close but for a reasonable price, this place definitely adds up. The parking was a little confusing but the room was huge, I've never been in a room this big. The breakfast was adequate, there is an Denny's attached if you wanted a hot breakfast instead. Perfect for an affordable... more

The location can't be beat. Super close to mall of america and airport. The staff was friendly and the room was clean and neat. Nice desk and free internet. Indoor pool was big and clean. Breakfast in the morning was good with eggs, cereal, bagels, fruit, toast, etc... Their is a denny's attached to the hotel as well. Some rooms... more

Front desk was exceptional! Answered all our questions and helped us get the approppriate rooms for 5 people. The shuttle service was great. Never had to drive to the MOA. Just get on a bus and go!!! Breakfast was ok, kinda wondering why breakfast hostess doesnt come in and set it up until 6:30 tho. Many people I noticed came... more

i'd like people to know that this hotel is about a mile to the mall of america-not bad walking distance with side walks. the hotel provides a shutlle to and from the hotel at certain times of the day. for example-to the mall-9:25 a., 11:25a, 1:25p; from the mall-11:35a, 1:35p, 4:05p. so you see it's not on the hour or... more

I decided to bring my son to the MOA and waterpark. I didn't want to pay the high prices at the hotel connected to the waterpark. I did some research and decided to give this place a shot. The staff was all very friendly and helpful. ~I opted for the regular room with two double beds (queens would've been nice).... more

My family needed a hotel close to the Minneapolis airport and saw this one. I booked the hotel months in advance. I was told that I would receive an email confirmation on my bookings, never did receive one. I phoned the hotel days before I was to arrive and was told my booking was lost. I rebooked the room again.... more

We stayed here while attending a concert at Xcel. Upon arrival we were upgraded to a king suite. The room appeared to have been recently remodeled and was very large and clean. The bed was comfortable and the hotel was quite. The staff was friendly and helpful. Only negative items would be low lighting in bathroom and no microwave. Otherwise,... more

Stayed at the Quality for four nights ( Dec 10-14 ). Arrived from the Uk and was a bit worried that as it had changed hands from the Holiday Inn Express since we stayed last that the service might have gone down hill but as it is in such a good location we decided to take the risk. We need... more