I'm going to cut to the chase and get right to the part about what you should know. I've stayed in this HIE for several years, sometimes twice a year, and I'm sorry to say that if I could find another place in Waterford close to my relatives, I wouldn't stay there again. The Good....1. The staff. While I found... More

My third stay here, but only one night this time. Room was very clean, and again it was nice to have one as close to the pool as we did. Comfortable beds, and a decent nights sleep after a long flight. Breakfast was as usual the following morning, enough to keep me satisfied anyway. I query the change of staff,... More

The rooms at this Holiday Inn Express aren't a good value. The going rate is around $110/night with the usual discounts from there, but still at $100 or more. It would be a good value at $70/night as the wireless is quick, though you do get bumped offline from time to time. The room is mostly clean, but the bed... More

This is a very good 2-3 star hotel. The breakfast is good, the room is clean, service was good, wireless is free. Hotel was completely full tonight. A rarity during this recession in Michigan I am certain. The only bad: Room key kept losing its magnetism constantly... 2 times so far... And one night to go. More

We stayed at the Holiday Inn Express in Waterford for a friend's wedding 7/30/11 and found it not entirely to our liking. The staff was friendly and the room was clean however our entire floor of the hotel was uncomfortably warm and the room was even more-so, not a good scenario in a string of 90 degree days. Even with... More

Exceptional staff....exceptional stay....room very clean...everyday..we stayed 5days. Great breakfasts, tasty and great choices...FREE!!!! Wonderful front desk attendants...pool was perfect to swim in with grandchildren. Have stayed in other hotel in area...no comparison...will definately book here again....was PERFECT for us! Would have been nice to have seating outside under the trees.... More

Nice hotel, a bit much for location and amenities. More

First off, it's important to note how nice the staff was at the Waterford, MI Holiday Inn Express. That being said...there were a few problems. OK -- so, either the shower was impossibly difficult to maneuver, or the water available for showering was tepid at its hottest. Additionally, our toilet backed up almost immediately. And the very worst part: the... More

Staff was rude, especially the managment they were called to help with our problem. They told me just what I wanted to hear, to blow me off! Will not recommend or stay here again when visiting from out of town. I'd rather stay at an older hotel with courteous staff than stay here again. More