Hotel is disgustingly smoky, guests and on-site establishments are obnoxiously loud, and rooms are filthy. I would never recommend this hotel to anyone. Specifically, when we arrived, we quickly realized that the room was not clean. The sill on the window was the first indication of filth. The second was the desk chair. They were absolutely dirty...so dirty, I immediately... more

We stayed at the Holiday Inn in Traverse City this past week. They have a great location right on the water. Breakfast isn't included with your stay, but if you pay $10 more at check-in they will give you a voucher for $20. Wasn't a bad deal as they wait on you with cooked to order food. Staff was very... more

Reservations were made 6 months in advance for a non-smoking room reservation confirmation was done twice 3 weeks prior and also 4 days prior to visit, when we we arrived we were told we could not check in because housekeeping was cleaning, returned 30 later still could not check-in, returned 2 hours later, we were told only smoking rooms were... more

This place is not worth the money. We might have been better off sleeping in the car. Too noisy (yes, they have a dance club right in the hotel). Besides the loud music, people were talking loudly till 4 in the morning. Could not sleep. Called the front desk a few times but nothing they did. My advise - find... more

Had to wait several hours to check in-after a 7 hr drive were told housekeeping was running behind. Lobby full of people waiting to go to rooms. Did not even offer us any compensation such as free breakfast, etc. Beds were too soft for someone with bad back. Advised they did not have any beds that were newer with a... more

Before checking in my children and I walked the beach area of the hotel and the adjacent park. There were a half dozen people walking their dogs without picking up their remains. This included the beach area in front of the hotel. (Gross) We decided against using the beach at the hotel. It is obvious that it caters to pet... more

Our stay there was nice, rooms were older, but had the new bedding, which was a huge plus. Comfortable beds; room was large. The view of the bay is a small length window in the corner of your room, ours overlooked the pool and a glimpse of the bay. The food in the resturaunt was good. We did eat there... more

We were pleasantly suprised at the friendliness of the staff and the size and condition of our room. If you are looking for a place for your kids to go swimming, this is the hotel for you. The water in their indoor and outdoor pools is much warmer than the typical hotel pool. They are right on Traverse Bay, with... more

We recently stayed at the Holiday Inn. Our stay was very good! I would rate it as a typical Holiday Inn in decor (rooms and building). The staff went out of their way to help you which is hard to find these days. It is located on Lake Michigan and in a location for spectacular sunsets. We arrived late at... more