This is a very good place,very clean and have everything,fridge and microwave in the room,free hot & cold breakfast,even have free welcome treat package in the room when we 1st arrived, the beds was very comfy and clean,the room was big enough for 4 people. Great location. The place supposed to allow pet, but I didn't hear or see any...
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I don't know what the regular prices are but for the Traverse City Marathon weekend it was $233 a night. It looks like an old two story 60's motel / lodge that was taken over or converted to a Best Western. The room had a window unit AC in that is placed near the headboard of your bed and sounds...
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My husband and baby and I along with my parents stayed here for a weekend for my birthday. My parents paid for the room as a present to me. They booked a two queen beds/loft room thinking we'd have the loft to ourselves and put the baby in his Pack N Play up there too. It was part of a...
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Thank you for an honest review of our property. I'm very sorry we had such disruptive guests. Despite our best efforts to prevent this from happening, it is very difficult to prevent. Usually a red flag is multiple reservations under the same name, but when they are all in separate names you have no way of knowing what their activities...
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Let's start by saying I would recommend this to anybody. When I come back to Traverse City, I will be staying here again. The front desk staff was ALWAYS friendly. It's the small things that count, such as a phone call to the room soon after we checked in just to make sure everything with the room was to our...
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Thank you for your review of our property. It is great to read your kind words and compliments. I feel in this day of so many businesses falling short on customer service that it is very important to our success to put "heroic hospitality" to the top of our list. It's encouraging to read when our staff delivers on that...
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We always stay at your motel when traveling to Traverse City. It is clean, well priced and the extras mean everything. Great staff, always helpful and friendly! This time i even bought pillows to take home.... at a good price. Thank You for making our trip better!!
Thank you Sheli for the nice review. Our focus is to provide "heroic hospitality" to each and every guest 100% of the time. I'm delighted to hear from our guests when we succeed! I hope everyone got to enjoy our 11 ft. deep 24 hour pool and hot breakfast and enjoy your new Dream Maker pillows that we feature on...
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I absolutely love staying at the Best Westn Four Seasons. The staff are incredibly helpful and friendly. There are many other hotels closer to where my office is, but I will only stay here.
Reviewed 1 February 2011
Reviewed 17 November 2009
Thank you for your very kind words, we love to see our "regulars" as we consider you part of our family. We may not be the fanciest or on the water, but we try very hard to provide "heroic hospitality" to each and every guest to make up for it. I'm glad to read when our staff succeeds at making...
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I cant express the amount of great employees and the kindness we recieved. The staff was polite and very helpful. We got upgraded to a jacuzzi suite and there was a frig and microwave and sink in room. The pool was awesome. It was warm and the cleanest pool i have seen and you were not overpowered with cholrine. You...
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Thank you for the great review, I'm delighted you enjoyed the free upgrade, our 11ft deep indoor 24 hour pool, the fresh baked cookies and hot breakfast and room service. Our staff works hard to make each and every guest feel part of our Best Western family and I'm glad to hear from our guests when that happens. We hope...
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Room was warm & cozy in December - they even had a mini Christmas tree in each room. Refrig, microwave & recliner in room made you ignore the dated decor. Fresh cookies, hot breakfast and snacks in the rooms were such an unexpected treat given the low price. Super friendly staff too. Didn't go there for luxury, so all these...
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I have had many pleasant stays at this property over the years. The front desk staff and housekeeping service has always been excellent. They also serve one of the best continental breakfasts I've had at a hotel. (Only a Best Western in Lake Tahoe, California beats it).
Some of the smaller, older rooms are dated. (Older bathrooms with no fans)....
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Just needs to be updated, but has a good location, front desk is always friendly and helpful, and has good rates.
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