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Hawthorn Suites by Wyndham Detroit Southfield

2.5 of 5
26700 Central Park Blvd, Southfield, MI 48076
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Ranked #18 of 21 hotels in Southfield
2.5 of 5 stars 59 Reviews
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59 reviews from our community

What travellers say about this hotel
  • Parking lot(4)
  • Front desk staff(3)
  • Full kitchen(3)
Traveller rating
    6
    11
    8
    8
    26
Only show reviews for Family (10) | Couples (10) | Business (19)
Date Rating
kjsusa
Grand Rapids, MI
Senior Contributor
28 reviews
70 helpful votes
1 of 5 stars Reviewed 26 September 2011
2
people found this review helpful

I recently booked a 2.5 star rating hotel through priceline. I selected the star rating and they selected the hotel at the appropriate star rating. That is the way it is suppose to work. However, after reading reviews, I shared my concerns with Priceline. After Priceline's review of customer reviews, the representative stated it was customers review and it's based... More

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Puppynubs
Senior Reviewer
6 reviews
2 helpful votes
2 of 5 stars Reviewed 23 September 2011

I booked this room because of the name, I was very disappointed. The outside is poorly lite, make me very anxious on my arrival. The room was very old and the tub was a mess. The sheets were clean on the bed and there was lots of room. If you ate ok with the low end for a motel, this... More

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Bee C
Detroit, Michigan
1 review
1 helpful vote
1 of 5 stars Reviewed 7 September 2011
1
person found this review helpful

This location was very disappointing. It is not currently being maintained well. I found the steps to my suite not swept, mold growing on the shower curtains, just plain dirt and marks on the walls, cracks in the ceramic tile at the entryway. the concession area lacked much to select from. The breakfast served was not good (need a new... More

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jay p
Columbus, Ohio
1 review
1 helpful vote
2 of 5 stars Reviewed 6 September 2011
1
person found this review helpful

My aunt got married this weekend and we stayed from sept 2-5. I needed a room that would be comfortable for our family. I booked our room based on price, then started reading the reviews... As far as the area, I spent my summers in Detroit so I was familiar with the area, and it was close to my aunt's... More

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maroof83
Chicago, Illinois
1 review
3 helpful votes
1 of 5 stars Reviewed 16 August 2011
3
people found this review helpful

Not only was this facility dirty, run down, and unsafe ( my husband saw someone getting arrested in the parking lot, and our travel buddies had cockroaches in their room), but they charged my card 3 times. And when I called to dispute it, they didn't even have the correct records of what was charged. Do NOT stay here!!!!! More

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Southfieldsales5shm, Director of Sales at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review
23 August 2011

maroof83, Thank you for taking the time to review our property. Our property is located in a very busy city. A hotel environment can sometimes make people unwind a little too much, hence the police's presence at our property during stay. We always put safety first here and have our security staff and police handle any issue that arises. Also,... More

laura a
Saginaw, Michigan
1 review
2 helpful votes
1 of 5 stars Reviewed 15 August 2011
2
people found this review helpful

We found 2 adult bed bugs at 5am and than a cockroach in the other bed. Under the bed we found a marijuana cigarette. Went directly to the front desk and was told I would have to wait for the manager to get in. Staff gave us another room and walked in to find horribly stained couch and chair, the... More

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Southfieldsales5shm, Director of Sales at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review
23 August 2011

Laura A, Thank you for taking the time to review our property. Please contact me personally so we can work on correcting these issues, so that we may provide you with a better stay. More

Mark S
Southfield, Michigan
1 review
1 helpful vote
2 of 5 stars Reviewed 9 August 2011
1
person found this review helpful

1. No towels in Room by 3pm Checkin. When I called to complain, I was told, "I had to wait until they do their runs". I personally thought that towels were a part of room preparation, thus the 3pm checkin time. 2. When the towels arrived, they had hair on them prior to my use, consequently I didn't use. 3.... More

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Southfieldsales5shm, Director of Sales at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review
10 August 2011

Mark S, Thank you for taking the time to review our hotel. Due to our high occupancy and large volume of guest requests for extra towels and linens, the hotel does sometimes fall briefly behind on getting a new rotation of towels and lines out on property. We always make sure all the arriving rooms are cleaned and ready in... More

onthatspot
Southfield, Michigan
1 review
1 helpful vote
5 of 5 stars Reviewed 4 August 2011
1
person found this review helpful

enjoyed the stay. front desk was pleasant checking in/out. room was clean and more than what i was expecting in terms of kitchen with utensils, fridge, stove and microwave, sofa sleeper, with flat screen tv, comfortable bed. was an overall great stay. located in heart of great city, southfield. with lots of major corporations presence, theaters, shopping, restaurants, bars, parks,and... More

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Southfieldsales5shm, Director of Sales at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review
10 August 2011

Onthatspot, Thank you for taking your time to review the hotel. I am very glad to hear that you enjoyed the room's amenities and service from the front desk staff. My staff and I look forward to your return. More

cerealfordinner_1
Birmingham, Michigan
1 review
4 of 5 stars Reviewed 21 July 2011

Free breakfast in the morning is a huge plus to me because I'm an early bird and eating some hot breakfast in the morning really is a great way to start my day. My room was nice and clean and i was able to park conveniently by my room too. I love the full kitchen in the room and how... More

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Southfieldsales5shm, Director of Sales at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review
23 July 2011

Cerealfordiner_1, Thank you for taking the time to review our hotel. I’m glad the hotel met your expectations. Things can get a little loud from time to time on the weekends in the summer due to the hotel being at full occupancy almost every night. We do have a security staff in place which is always available for you, so... More

Bostonbirdz
1 review
1 of 5 stars Reviewed 18 July 2011

Check-in..very slow, late and unwelcoming. Room...dirty, musty smoke smell even in our non smoking room. Fold out couch/bed. Nasty dirty, mattress thin, dirty and had to go get bedding from front desk. Bathroom...door stuck, shower tub and surround dark grey and brown dirt. Very dirty. 1 towel, hand, and rag. The pool was filled with loud and rude people grilling... More

Was this review helpful? Yes

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Hawthorn Suites by Wyndham Detroit Southfield Also Known As

  • Hawthorn Suites Southfield
  • Southfield Hawthorn Suites
Address: 26700 Central Park Blvd, Southfield, MI 48076

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Hawthorn Suites by Wyndham Detroit Southfield
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