The front desk staff were very friendly and accomodating. They did everything possible to make our stay fun. They allowed the kids to have fun and opened the breakfast room for us for supper so that we could enjoy pizza while kids played. We had four little ones under the age of 6 so one of the main things we... More

Nice and clean but do NOT expect great customer service. The front person when I checked in was the operation manager and he didnt even greet me he assumed I was someone named Tasha? And then proceeded to tell my boyfriend he was "so weird" and "god that's stupid" after my boyfriend told him he was from around the area.... More

Looking for a place to stay in Sault Sainte Marie? We found a great one at the Soo Locks Lodge. Not only was it appealing on the outside, but it had a nice entry area inside. The staff was terrific and provided maps of the area. The room was big and clean, but the best part was --- the pillows!!... More

We booked on hotels.com, beds were very comfy place was clean and no harassing phone calls on Sunday morning even when we slept past checkout. More

We stayed at the Soo Locks Lodge & Suites on October 8, the people who checked us in were very helpful telling us where to go for supper (it was around 10 when we got there) what they were serving for breakfast (eggs, hashbrowns, and waffles) and how to find things in the building. The room was clean large and... More

This is a former Hampton Inn and Suites and retains the furnishings, bedding, etc. from the Hampton. However, I was saddened to see soiled hallway carpets in most areas. The side entrance area did not seem to be tended to. Our room carpet need to be vacummed along the edges and around desk legs, etc. Quite a build up of... More

I travel a lot, and I often stay for a week at a time. I am staying here this week (the week of 9/26/11). It has been excellent. Next time I am in the Soo I will undoubtedly stay here. It used to be a Hampton, so the facility is nice. But the people who work here have just been... More

I stayed at the Soo Locks Lodge and Suites hotel in Sault Ste. Marie last weekend. It was a wonderful experience. Check-in was friendly and quick; the room was spotlessly clean and comfortable as well as quiet. Everything in the room looked new, so I think the hotel has recently been renovated. Mattresses appeared to be new and were very... More

Very kind and polite service. It was my husband's birthday and they gave us a reduced rate. Also gave us a box of chocolates and wine, with wine glasses to use. Very neat and clean and quiet. It is set back off the busy street. More