A group of us booked our little weekend getaway with this property in March and loved the hospitality so much that we want the world to know. The staff and management went out of their way to respond to every request in an exemplary manner. The rooms were clean, the pool was the perfect temp and we were simply made... More

This place is great! The rooms are large and well decorated and very very clean. The staff is smiling and welcoming and so ver helpful. We made our reservation based on the pictures and other reviews and must say the rooms and staff are even better in person. This is the only place we will stay in Sault Ste Marie.

This place is falling apart and is need of much repair, the showers are horrible, and the cleaning staff sucks there was coffee spilt down the walls and even after a cleaning session took place during our duration is was still there, and there was dried food on end tables it was gross!

The concert was canceled ,so i called the Soo Locks Lodge and canceled my room. I WAS CHARGED for the room i did not stay in. i will not be going to any more concerts. and staying at the Soo Locks Lodge. Dave M

We had a great experience at this hotel and will definitely be back! We had a warm welcome upon arrival and Tori at the desk (who we later found out is also the Manager) was so friendly and helpful! When you walk in you expect the rates to be very high because it is so beautiful and classy and we... More

We just had a great weekend in Sault Ste Marie! First time staying at this hotel and we will for sure be back. Just pulling in the driveway you know you are in for something special. We walked in and just stood back in awe at the beauty cleanliness of the lobby. When we got to our room it was... More

New managment is a joke, appear to be group of Florida gypsies. Pool is closed and has been since Dec. 2011. They only have bath mats for towels, This place used be a excellent place to stay. We have stayed here every hockey season for five years now. Now with the NEW managment we will not be coming back, Front... More

I recently stayed at the hotel and was very delighted to see that it was under new management. I was a guest back in September and said never again but due to the booking of my group I had to stay there again this past weekend. I could already see the changes that were taking place and was very happy... More

I only blame myself as I should have read the reviews in here beforehand. When I arrived after my 6 hr drive, no one was at the desk. I stood there calling out for a few minutes - no response. Went in/out of front door gathering my belongings - still no one at the desk. I called out louder (10... More