paid by credit card was told it declined repaid cash then told by bank it did charge so paid twice. Sink wouldnt drain. Remote not the batteries the remote wouldnt work. Key card wouldnt work got stuck outside in ice n snow in my socks several times couldnt get in from smoking key wouldnt work then to get out side... More

We stayed at this motel during trip to see the locks. Didn't have reservations ahead as we wanted to check out motels with grass yards for our dog that was travelling with us. Had a coupon for $50 a night for room with king bed. Very friendly staff and were very concerned with breakfast items. Always coming back and cleaning... More

The sign out front read, "Clean. Friendly and Affordable". Yes, it was all these things. The room I stayed in was recently refurbished with new carpet, paint, bathroom fixtures and linoleum. The complimentary breakfast consisted of make-your-own waffles, muffins, toast, yogurt, cereal, juice, coffee/tea and fruit. There was a computer in the lobby as well as Wifi service. There was... More

The front desk staff was very helpful, friendly and pleasant. That's probably the outstanding quality of this hotel. Maps and brochures of surrounding attractions were available with directions explained by the desk clerk. The free breakfast was pretty basic but did the job. Our room was clean and well maintained for this being a summer tourist city. No complaints here!... More

We stayed here in August 2011 on the way back from taking our son to college. The room we had was very large; however...the bathroom was so tiny! The toilet and tub were crammed together with no space to spare (but it WAS spotless). The sink, just a sink, was in the room by the entry door. There was NO... More

When you travel to the Sault, there are two categories of hotels, older properties that close to the locks, and newer properties that are on a business strip about 3-4 miles from the locks. Part of the "charm" of traveling to the UP is roughing-it. If you are expecting a Sofitel or a Ritz....not the place for you. This is... More

If you want to go someplace that makes you feel at home this is the Hotel to stay at. The owner & all her employees are very friendly, helpful, and caring. They will make you feel like you at at your own home. The rooms are clean and very comfortable; The Staff is very helpful and if you put out... More

The staff at the hotel makes you feel at home, they're friendly, polite, and fun. I stay here for work, and its nice to get the "welcome home" when I get here. Internet is fast and reliable, perfect place to stay!

My husband and I are staying here tonight. The location is excellent, just off the freeway, I 75. The staff is friendly and we have in room free Wi Fi. Coffee and tea are available 24 hours and there is also a coffee pot in the room. The hotel is clean and comfortable with a complimentary breakfast that we are... More