i dont know what everybody is upset about but we booked this hotel on line when we got there and went to our room it was very clean and the beds were comfortable much better than other hotels we stayed in the only problem we had was the drain in the tub was slow and you could hear the people... more

My friend and I were looking to a well deserved "girls getaway". We were in the area to enjoy the many attractions/shopping in Frankenmuth. Due to a festival in Frankenmuth the weekend of our travels, the majority of the hotels in Frankenmuth were booked. We were willing to stay in Saginaw and were attracted to the Best Western reputation. I... more

Stayed here two nights in July. Pillows are like big cotton balls! Second night we had no top sheet on the bed, according to the front desk clerk that is the new policy.......no top sheet! We are lucky he said to have had one on our first night! Coffee in the breakfast room is not drinkable and the water in... more

We have just returned from a simple anniversary getaway to Michigan. We booked our hotel room at the Best Western in Saginaw online using a hotel service that we have used before. Based on the pictures and reviews that were posted, we were confident we had made a good choice even though the cost was a little pricey. When we... more

I was at the hotel for one night with a tour of people. The hotel was more or less in the middle of nowhere. You had to leave the property to get something to eat. The hallways had the smell of stale smoke, and the rooms didnt smell much better. The room was okay, two double beds, that were not... more

The smell in the a hallways I can't even begin to to tell you what is was maybe mold. The rooms need to be upgraded the beds, bathrooms etc.. Also the staff didn't want to help an any way to make my stay comfortable. Cable never really worked in rooms. more

We stayed at this hotel for two nights,one day apart. The first night was fine. The front desk staff were terrific and made us feel welcome. The second night was awful, the TV didn't work and the manager was giving me directions on how to fix it, I don't pay money to fix the TV for them, when that didn't... more

We were on our way home from Frankenmuth,Mi. It was late and we did not feel like driving home. We saw a Best Western and having stayed at a number of these hotels in the past ,we stopped. We were tired and went right to bed. The next morning I went into the bathroom and there were "ants all over... more

After reading some of the reviews here, we were a little leary about this place, but when we arrived, we were very pleasantly surprised. Check in was a breeze, front desk staff very helpful. Our room was immaculate....the carpeting was clean (almost like new), the beds were very comfortable, and the elevators were speedy and worked great! There was some... more