My husband and I stayed in a King Suite for two nights with our infant sons. The lobby was much fancier than most Holiday Inn hotels because this was originally a Hilton. The bar and restaurant and very good and the hot breakfast included with the room is served in the restaurant - great service. The room is dated, but... More

Stayed here for a conference that was hosted at the hotel. Room was ok, but was a little dated on the inside. It did have a nice TV, but the bed was a little firmer than I would have liked. After we were there for a night, BOTH of our keycards were suddenly deactivated with no reason. Had to go... More

I spent 2 nights in the Holiday Inn in Muskegon and had a very nice stay. We were welcomed by very friendly staff. Our room was big and very nice although the bathroom is a bit small. Everything was very clean and the bed was comfortable. The highlight of the stay was our server in the restaurant/bar. His name was... More

I stayed here for a long time - 3 months! They have a very pleasant staff which made my stay very comfortable Otherwise it's a comfortable hotel with big rooms, nice restaurant, good location (next to the hockey stadium, theatre and some good downtown restaurants and pubs Their rooms are a bit let down, they are old with old CRT... More

Stayed here 1 night on recent business trip. Was pleasantly surprised after reading some of the reviews. It's a very old building but everything from the lobby to rooms were newly decorated. Room was clean and spacious and had a flat screen t.v. with direct tv so had alot of stations to choose from. Had a decent bar with reasonably... More

I would rate this hotel a 10 i have stayed at several hotels in in several states and have never been treated so good. The staff at this holiday in works very hard to make sure you are pleased with your stay. They are extreme overachievers. Very nice and very clean rooms. The location was very nice, My grandfather was... More

This hotel was clean and the front desk staff were all very nice and professional. Probably the friendliest i have encountered. the only negative was the pool and hot tub, which were connected so the hot tub temp was about 75. I was not getting in a luke warm hot tub. The pool was very cloudy and instead of a... More

Overall our stay was pleasant and the staff showed genuine care an consideration about our stay. This happened at check in, about an hour later when they called to make sure everything was ok, when we had an issue which they helped resolve, and the restaurant staff at breakfast time. This hotel has some employees who seemed to genuinely care... More

First, I travel every week and stay at Holiday Inn or Holiday Inn Expresses almost exclusively. 95% of them are very good and I recommend them to friends and co-workers. This one stood out as the worst Holiday Inn I've stayed at. I got to the hotel late. Check-in was fast and the girl behind the counter was very professional... More