Take it from me, DO NOT STAY HERE! The property manager is never at the site. The staff shouldn't be trusted, hot tub is the temp of the pool and I couldn't even imagine to describe the temp of the pool. On top of it the rates they charge for a room during the summer is through the roof. We... More

The room was nice, beds comfy, nice TV. But if you planned to use the pool and hot tub, I would look elsewhere. We picked this hotel because it had a pool and hot tub as we like to break up the day by using those facilities. It was 6 pm. and when we went down to the indoor pool,... More

The Comfort Inn in Muskegon, MI, is better than most basic hotels. The hot breakfast includes omelettes and sausage, waffles and the other usual buffet. There is a outdoor pool in a garden setting. Our king room also had a sofa sleeper, refrigerator and microwave. The staff was very nice and accommodating. Be sure and try Dockers restaurant when you... More

Convenient location, nice breakfast, helpful desk employees. Smelly room but seemed clean. Housekeeping left a lot to be desired. We would probably stay there again. More

We had prepaid reservations for 2 rooms last weekend. We arrived very late. I am not that fussy, but one look and we were NOT staying. The manager was very nice, but I think something died in one of our rooms and the other room was a meeting room and the bed was a murphy bed. The whole place is... More

Mold growing on the tub, poor air, dirty tired rooms, housekeeping lazy (could not stock the room properly in 4 days, no toilet paper, cup, soap, never cleaned the tub.) staff full of excuses and promises but poor on results. Every request needed several calls to for action and then they seldom did it right. Desk gave a key to... More

Our two rooms were not serviced for the three days we stayed here. This is even below one star in terms of service. The few times I bumped into maid staff they were friendly, but I should have asked them to service my rooms, I guess. I just assumed this would be done at a Comfort Inn. I just assumed... More

Avoid this place like the plague! We had made reservations in town because we were going to local theme park. When we arrived we were told that our room was not available and that they were upgrading us to a suite for the same price, but we had to wait 15 min for them to clean the suite. After a... More

When we arived, we told they only had a king wirlpool suite available,unless we were military or an employee of Walmart or Sams Club. We took that room, and it was so smokey that we had to go to Walmart for air freshner to clear it out. The air never fully came on and it was very warm (June). The... More