I have stayed here a number of times and have usually found the staff friendly and helpful. The best asset is the location, right at the main chowk in the town centre with plenty of places to eat, shops and cyber cafes a few stops away. Although in the town centre, it is away from the main road in a... More

Most unpleasant stay ever in a hotel.The receptionist Mr Prakash know probably nothing about the kind of hospitality that is expected in a hotel. Room No 119 doesn't meet the standard of a deluxe room in anyway. Room service of food item is jumbled up and service men enter your room with not even a knock. And also be ready... More

i was there for a business trip. huge loadshading prob but thank god hotel had the generator service.staff were friendly as it is run by a family.since biratnagar is a business city and customer were more from india communication was neva a prob even english was ok based. hotel is located,,in centralll of city so very handyyyyy and even during... More

We called the hotel several times to make sure we would get a transfer from airport to hotel. No one was there when we arrived on time. Why? "Taxi was not availlable." Well, except for the 15 taxi drivers waiting for a customer there. Thanks for being so reliable! The receptionist saw us struggling with our bagage but did nothing... More