I have been staying here almost every week since September 2011. The new manager is amazing. I had so many problems with cleanliness in the past, and actually had to bring my own alcohol wipes to clean the whole room myself every week. I made many complaints via email survey, but nothing was ever fixed until the new manager started.... More

I often stay in Madison Heights when visiting friends and I tried the Extended Stay recently. It was not the greatest room, but it was the best price. I was not pleased with a couple small things associated with my trip though. I emailed on Sunday evening and got a call from the hotel manager on Monday morning. She was... More

My husband and I moved from Oregon two months ago for a new job that he has. He has been unemployed for 33 months prior to that and because of that our credit is shot so it is making it really hard for us to get a place to live. Also, without a car for the moment it's hard for... More

My husband and I had been traveling to this property on and off throughout 2011 because we have family who live relativity close to the hotel, it was always convenient to pick this location but not always pleasant. Since the new year, (and new management), this hotel has gone through a lot of wonderful changes! Let me start by saying... More

I really enjoyed my stay at this hotel. The staff was very friendly and helpful. The rooms were freash and had an inviting feeling about them.

I recently stayed at the Extended StayAmerica Detroit-Madison Heights on October 28, 2008 because I needed a room for my son. I took him to the Detroit Zoo's Annual "Zoo Boo" and needed a place a little close to get him out of the cold. I was going to do the Red Roof Inn. However, they wanted $61 for a... More

I was really surprised by the state of this hotel when we showed up. I was not expecting frills for the $70 a night we paid however I was expecting the basics. The wireless internet I paid an extra $4.99 a night for didn't work. The hallways smelled of burned food people were cooking in their rooms and looked dirty... More

Need to hire a cleaning staff that care about their job and take pride in their work .need better management staff someone who knows how to manage .

We had a reservation to stay here while visiting family in the area during the 4th of July weekend. The bathroom sink had hair in it and did not look like it had been cleaned. There was hair on the sheets. My husband checked his coffee cup before pouring his coffee and it felt all sticky and scummy. The thing... More