The place is dirty, my socks were black from walking in the room. The front desk staff were uncooperative and rude. I would recommend their breakfast. I took sick a few hours after eating a hard cooked egg. I am surprised that Best Western have not cancelled their franchise. more

Stayed at the Best Western in Troy this week visiting some GM plants that are part of the shut down process. This hotel had free Hi-Speed Internet, a great breakfast, a fridge in my room, and a friendly staff. The city of Detroit and GM may be having problems but this hotel wouldnt show it. Was even able to get... more

My wife and I booked with the bestwestern on-line and specifically looked for the highest star rated hotel in the area that we planned to visit. Several features were important to us, including a non-smoking facility, internet access and a 4 star rated hotel that by definition should be clean and too a much higher standard then other rated hotels,... more

We stayed at this hotel two nights because we had interviews at Beaumont Hospital in Royal Oak, and it's a quick and easy 10 minute (or less) drive to the hospital complex. The hotel itself is nicely located near a decent Thai restaurant and a Caribou coffee shop, both of which are considerably cheerier than the Best Western. There is... more

The rooms and hotel are old looking. Unfortunately I had a bad experience with the frontdesk. I couldn't find the remote control in the room, so I phoned the front-desk , when I told him the problem, he told me to look well, and hung the phone on me. To make a long story short, It wasn't there!, someone else... more

not impressed at all with this place. Had to wait & ring bell a few times before I was even greeted. My room had broken light and an outlet that didnt work. I was greeted in the bathroom with a pubic hair on the toilet seat. The whole place needed a good cleaning- not to mention a renovation. Fresh air... more

A group of us stayed at this hotel in April, 2004. We were very disappointed. There is a very pervasive odor that is not appealing. The continental breakfast consists of a box of donuts and orange juice. The business centre is a very narrow office that can only be opened if you run down to the lobby to get the... more