We booked a room on the internet based on the AAA rating of 3 diamonds and the accompaning write up in the AAA travel book. First of all, when we arrived, the room we booked was not what we were given. Secondly, the room had a musty smell, dirty window, dim lighting, and threadbare floor covering. It definitely needed a... More

We decided to stay here on short notice as most hotels were booked or too much money. The staff was friendly but seemed very rushed and not able to answer all of our questions because it was busy. Our room was right on the beach with a nice view, it was adequately clean but the entire hotel could use an... More

Breakfast, location and room were good. We enjoyed the outside hot tub between the 2nd and 3rd floor. Had it all to ourselves.

We were able to check in early and everyone was very nice and everything was clean. Breakfast was good and there was enough for everyone and then some. Our cleaning person was super, left a very nice note. We were upgraded to a lakefront room and the had all our tickets ready when we got in. Maintaince also very nice... More

I was concerned when I read the negative reviews as I had already booked the place for two nights. I had a great experience here. The staff were friendly and attentive - our room was clean and spacious and right on the beach. Super quiet. Anyone who lives in Michigan knows Mackinaw is expensive - especially in the summer and... More

The services that were provided were adequate. The rooms were mostly clean but were stale smelling. It seemed that everyday we were shorted a few towels by the cleaning staff and on one occasion we did not receive a bottom sheet for our king bed. The sheets were clean, but far too starchy feeling, which made a good nights sleep... More

The staff was courteous. The room was large. But the view was terrible. Ramada advertises "lake view." Sure, if you hang out your window and look around the corner you can see it. But for $100 a night I don't want to be looking at a parking lot. I won't stay there again.

Loved the amenities: free breakfast was good, the free Waterpark admission was perfect as a rainy-day activity, the pool, jacuzzi - everything was well-maintained and clean. The staff was very friendly, the maid ran out to give me my iPad which I forgot - a lifesaver! The property is right next to two of the water transports to Mackinac Island... More