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All 41 Mackinaw City hotels »

Thunderbird Inn

2.0 of 5
146 Old US Hwy 31, Mackinaw City, MI 49701
Hotel amenities
Ranked #11 of 41 hotels in Mackinaw City
3.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    9
    9
    10
    1
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Date Rating
dalbachten
Allendale, MI
Senior Reviewer
8 reviews
2 helpful votes
3 of 5 stars Reviewed 23 October 2011

Our room was clean and it was reasonable for the price we paid. The staff was friendly and helpful. The breakfast was okay but, there was no fruit. Several in our party enjoyed the pool. More

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candi-lee
DeWitt, MI
Contributor
19 reviews
18 helpful votes
3 of 5 stars Reviewed 14 October 2011

I got the feeling the owners of this facility want to provide a positive experience. I can't fault the effort, but I didn't feel very comfortable here. The blue carpet, the blue bathroom walls, the cheap wallhangings & oldish light fixtures gave a dated appearance. The view of the dumpster out back added nothing to the ambience & I didn't... More

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lhubbard100
Elkhart, Indiana
Senior Reviewer
10 reviews
2 helpful votes
3 of 5 stars Reviewed 26 September 2011

The hotel was clean enough for the money, nice big rooms. The staff was very friendly and helpful with things to do in the area. Didn't use the pool but it looked nice, the sauna was not working. It was close to the downtown area, within walking distance to everything. More

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Teresa Anderson, General Manager at Thunderbird Inn, responded to this review
28 September 2011

I just wanted to thank you for your nice comments on trip adviser. And to let you know we don't have a sauna anymore we haven't for a couple years in fact we are turning that room into a changing room this winter so that will be something nice to look forward to. Thank you. More

carol g
Lake City, Michigan
1 review
3 of 5 stars Reviewed 18 September 2011

stayed there for the truck show weekend they advertised a hot tub both on the website and on the sign, when we got there it was drained with a large hole in the bottom, I asked when it would be fixed and they stated some time next year, the pool was old and looked nasty, the one and only pop... More

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Teresa Anderson, General Manager at Thunderbird Inn, responded to this review
19 September 2011

I do deeply apologize for your issues during your stay the jacuzzi is down because someone stepped through it. We did remove it from the sign and we are getting it off the website ASAP. I am waiting for coke to fill the machine but I will go get some to keep behind the desk in the mean time. I... More

PromoBird
Grand Rapids, Michigan
Senior Reviewer
8 reviews
4 helpful votes
3 of 5 stars Reviewed 12 September 2011

The room was clean, comfortable and bug free. The location is convenient to downtown and the ferries to the island, about 8/10th of a mile from most of the stuff. The front desk help was friendly and cheerful. We wanted a clean, comfortable room for a cheap price and this inn provides that. The hot tub/spa was hot but the... More

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Teresa Ditta, General Manager at Thunderbird Inn, responded to this review
13 September 2011

Thank you for leaving a review. I am glad you got what you expected. I am disappointed however that we didn't WOW you when you were here. If their is anything I might have done differently please let me know. Teresa DItta/GM More

goiked
Harper Woods, Michigan
Reviewer
3 reviews
5 of 5 stars Reviewed 30 August 2011

This was the second year in a row that I stayed at the Thunderbird with a group of friends. This outing has been going on for a few years the weekend before Labor Day and I have not been disappointed with my stay. Clean rooms, friendly staff, great price, and walking distance to the ferry (Arnold’s). Pool and hot tub... More

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Teresa Ditta, General Manager at Thunderbird Inn, responded to this review
13 September 2011

I am so glad you enjoyed your stay with us. I love hearing that our guests had a good vacation. More

846
Reviewer
5 reviews
5 of 5 stars Reviewed 29 August 2011

Me and my boyfriend recently stayed here for 2 nights. The front desk people were very helpful in regards to the Island and the city. We would for sure stay here again. Did I mention free shuttle (on time) to ferry with coupons for $3 off per ferry ticket! Room was clean!! Booked room off expedia.com More

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Teresa Ditta, General Manager at Thunderbird Inn, responded to this review
13 September 2011

I am thrilled to hear you took advantage of the free shuttle to the ferry lines it sounds like you had a great vacation in Mackinaw City and Island. We are glad to have been of service to you and your boyfriend. I hope we get the chance to do it again someday. Teresa DItta/GM More

Heather H
Lansing
1 review
1 helpful vote
5 of 5 stars Reviewed 22 August 2011
1
person found this review helpful

My family and I recently stayed here due to the hotel we had reservations with had lost them. It turned out to be a very good thing. We were able to get a room very quickly, the staff let me see the room before we booked it which was very nice. Later in the evening we went to the breakfast... More

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Teresa Ditta, General Manager at Thunderbird Inn, responded to this review
13 September 2011

I am so happy to hear that my staff was so helpful for you. Customer service is one of our top priorities here and we strive to make everybody feel like family here. I hope we accomplished this with you and your family. We were glad to assist you. More

AmherstCallie
amherst
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 18 August 2011

Room was clean and spacious, although the table/chair set seemed a little large for the space. Pool area was very nice, and the attached breakfast room was clean and bright. Standard included breakfast, although since there is staff to make hot waffles, brewed coffee would be nice instead of the machine :) Front desk staff was super friendly and helpful.... More

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melsilver3
Stanton, Michigan
1 review
5 of 5 stars Reviewed 21 July 2011

The room was very clean, the staff was extremely friendly and helpful. Have a free breakfast. The pool was great and our kids loved the outdoor playground. A great place that is a short distance from downtown Mackinaw City and the ferry boats to Mackinaw Island. Would definetely stay here again! More

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Teresa Ditta, General Manager at Thunderbird Inn, responded to this review
11 August 2011

We are thrilled to hear that you had such a great stay. That is always are goal. And we will continue in our efforts to assure every stay is wonderful. Teresa/GM More

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Thunderbird Inn Also Known As

  • Best Western Mackinaw City
  • Mackinaw City Best Western
  • Best Western Thunderbird Hotel
Address: 146 Old US Hwy 31, Mackinaw City, MI 49701

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