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Embassy Suites Detroit - Livonia/Novi

3.0 of 5
19525 Victor Parkway, Livonia, MI 48152
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Embassy Suites Detroit - Livonia/Novi
Ranked #9 of 14 hotels in Livonia
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177 reviews from our community

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Date Rating
London, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 May 2013 NEW

The suite was comfortable...lots of room to stretch out. The room was quiet. The food quality is okay. There is a nice restaurant/bar on site. Good shopping close by. Convenient to work. Rooms could use upgrading.

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Review collected in partnership with Embassy Suites Hotels

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 17 May 2013 NEW

I did not have a good business stay. Disgusting bath mat in the tub which had mold underneath. Moldy smell throughout the suite. Older chipped wallpaper. Older tube television from 1995. And no Diamond member amenities (pop, fruit, chips, etc.) provided. Also, upon check in---most if not all Hilton properties do not even ask Diamond members for a credit card... More

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Travellers are raving about these Livonia hotels

Crossland Economy Studios - Detroit - Livonia
4 of 5 stars
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Lavonia, MI, United States
1 review
4 of 5 stars Reviewed 16 May 2013

Excellent staff and breakfast. But the rooms are so dated and tired looking, with poorly maintained glass picture tube TV's. Our picture tube failed during our stay and they rolled in another 15 year-old TV, with soft and desaturated picture. The funny thing is the Lodgenet add on the TV to watch Movies in the comfort of your room. Hilarious.... More

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Review collected in partnership with Embassy Suites Hotels

detroit, United States
1 review
5 of 5 stars Reviewed 15 May 2013

stayed there for 2 days and i liked it, its in a good location for buiesness travel close to the highway, the area has good people, for what you get the price is right, quality rooms and a bar within walking distance. what more do you need.

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Review collected in partnership with Embassy Suites Hotels

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 13 May 2013

I had a very pleasant experience staying at the Embassy Suites in Livonia for a business workshop I attended for 3 days in April 2013. While some of the furniture had been well loved, most of it was in fantastic shape. The rooms were very clean and the bathrooms wonderfully clean. I loved the spacious rooms with a place to... More

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Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review
17 May 2013

Glad to hear you have a wonderful stay. Thanks for your business. More

Halifax, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 9 May 2013

The restaurant food was good and the room service was great. I was there for a conference and enjoyed my five day stay. However, when I went to use the business centre the printer did not work. I asked the front desk staff for help and was told to email the staffer the document and the front desk would print... More

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Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review
17 May 2013

First of all, thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that you found had a disappointing experience regarding some maintenance issues our business center. Your satisfaction is my number one concern so I appreciate you bringing... More

Constantine, Michigan
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013 via mobile

Really enjoyed our stay. Had my family and my daughters friend and we all had a blast. Hotel was a little busy on this Saturday but it is certainly large enough to accomdate the people. The mangers reception of nacho chips, salsa, cheese, dips and rinks was great!! Breakfast with eggs, potatoes, sausage, pancakes, French toast, omelette, bacon, yogurt, fruit,... More

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Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review
17 May 2013

It is great to hear you had a 1st class stay with us! Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! More

Atlanta
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 7 May 2013

I am a Diamond level member at Hilton, so I guess I am a little of a snob. I stayed at this property while passing through to our second home in northern Michigan. It was on a Friday night and in mid April. It was snowing outside. So this hotel, attracted a lot of families to get a room and... More

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Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review
17 May 2013

Thank you for your feedback regarding your stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that you were disappointed regarding our hotel being crowed and somewhat noisy. I sincerely apologize if some of the children staying with us were rowdy and disturbed you in any... More

Rehoboth Beach
Top Contributor
80 reviews 80 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 May 2013 via mobile

Rooms are old and dated, musty smell. Keys did not work twice had to keep going back to front desk. Tv remotes both did not work either of the old box tv's. Windows on slising doors were filthy dirty...housekeeping where are you. Desk chair not comfortable..gloried living room chairs with wheels....next time i will select another hotel.

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Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review
17 May 2013

Thank you so much for your recent review. We always appreciate hearing from our guests. I do understand that there were some issues that you were disappointed while staying with us. I truly apologize if you found our hotel to be dated. I do thank you for bringing the issues you mentioned in your review to my attention. Your feedback... More

Mexico City, Mexico
Top Contributor
72 reviews 72 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 27 April 2013

Detroit is not one of my favorite places in the world, but if you must go the Embassy suites Hotel is a great choice. This hotel includes a large room, suite style, very clean and nicely set, gym, restaurant, etc. they provide complementary breakfast (full breakfast) not just continental, and complementary happy hour from 5-10 pm. They also have an... More

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Additional Information about Embassy Suites Detroit - Livonia/Novi

Also Known As:
Embassy Suites Detroit - Livonia/Novi Hotel Livonia
Embassy Suites Detroit - Livonia/Novi Hotel
Embassy Suites Livonia
Livonia Embassy Suites
Address: 19525 Victor Parkway, Livonia, MI 48152
Phone Number:
Region: United States > Michigan > Livonia
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 hotels in Livonia
Price range (per night): ₹ 5,443 - 8,720
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located only a short drive from downtown Detroit is the Embassy Suites Detroit-Livonia/Novi hotel, an all-suite hotel with all the comforts of home. Guests unwind in spacious two-room suites featuring a private bedroom and living room. Each suite includes a large dining/work table, two cable televisions, two telephones, wireless Internet access, microwave, fridge, and coffee maker. The hotel offers complimentary full cooked-to-order breakfast in the morning, and complimentary drinks with light snacks at the Manager’s Reception in the evening. The Cascades on-site Restaurant serves lunch and dinner, and Room Service is also available. Guests enjoy recreational activities at the hotel’s fitness center, indoor pool and sauna. Business facilities include a 24-hour business center, complimentary printing service, meeting rooms, audio/visual equipment rental, and banquet facilities. Other amenities at the Livonia hotel include local area shuttle service, laundry service and safe deposit box. Guests of the Embassy Suites Detroit-Livonia/Novi hotel enjoy being near local attractions like Comerica Park, Ford Field, Henry Ford Museum, golf courses and casinos. ... more   less 
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