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Embassy Suites Detroit - Livonia/Novi

3.0 of 5
19525 Victor Parkway, Livonia, MI 48152
Hotel amenities
Ranked #6 of 14 hotels in Livonia
3.5 of 5 stars 77 Reviews
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77 reviews from our community

What travellers say about this hotel
  • Very good(4)
  • Free breakfast(4)
  • Parking lot(3)
Traveller rating
    12
    24
    19
    14
    8
Only show reviews for Family (17) | Couples (8) | Business (30)
Date Rating
rszAtlanta_Ga
Atlanta, Georgia
Contributor
12 reviews
15 helpful votes
2 of 5 stars Reviewed 10 February 2012 NEW

The Embassy Suites in Livonia has been a great hotel with great service. Unfortunately the grand lady has now seen better days. The rooms are dated and in need of serious cleaning. The front desk staff are pleasant and well trained; the rest of the staff leaves a lot to be desired. I am a "diamond" Hilton customer which means... More

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Bartman54
Fort Wayne, Indiana
Contributor
13 reviews
6 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW

Over the past 15 years I have logged many nights at this hotel. I have also stayed at several others close to this location, and there is simply no comparison. The front desk associates are always friendly and helpful. When you throw in the free evening drinks, coupled with the cook to order breakfast, it would be tough to beat... More

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Robert O
Dallas, Texas
1 review
1 of 5 stars Reviewed 6 February 2012

This hotel is extremely dated! I arrived at night and from the outside it looked up to par for Embassy standards. Upon entering the hotel I was immediately overcome by the stale smell of either mildew or must. At the check-in desk I noticed that the walls behind the desk were stained and that a door adjacent to the desk... More

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Conestoga6
Roseville, California
1 review
5 of 5 stars Reviewed 30 January 2012

We stay here with a skating team. The hotel staff was super nice and helpful very accommodating. The hotel was clean it is very large inside.. Kids loved the open balcony. Rooms were standard Embassy Suite style, probably on the older side but well kept. Breakfast was awesome as usual for Embassy Suites. Great Experience would come back! More

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RebeccaS14176
Akron, Ohio
Senior Reviewer
8 reviews
10 helpful votes
5 of 5 stars Reviewed 28 January 2012

What a great experience ! Got a super rate for 4 nights at this wonderful hotel. First, I never heard a staff member say the word 'no'. Such a 'can-do' attitude by all. Accommodations consisted of a 2-room suite: separate bedroom with comfy king-sized bed and 5 pillows of varying firmness, closet unit, TV armoir, 2 nitestands, table & chair,... More

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Business_Traveler_MI
Michigan
Senior Contributor
27 reviews
9 helpful votes
4 of 5 stars Reviewed 7 January 2012

Spent a weekend here with my kids. I travel extensively for business at a variety of hotels. The friendliness of staff here was among the best I have experienced anywhere. What a pleasant surprise. It helps make up for some of the hotels shortcomings: rooms are outdated, old TVs, dingy pool. The bed spreads and TVs are probably from the... More

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Tiyoung
Reviewer
5 reviews
16 helpful votes
1 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

We travel to Michigan once a year to visit releatives in Detroit. We like to stay at Embassy whenever we travel to any place because of the perks (cook to order breakfast, managers reception). But the first time we stayed at this hotel it was over run with hockey kids and their families. The parents sit downstairs and drink while... More

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gwwyjjliu
Shanghai, China
Top Contributor
70 reviews
130 helpful votes
4 of 5 stars Reviewed 31 December 2011

I remember attending a wedding here 16 years ago and was very impressed with the facilities. It looks like the decor throughout has not been updated since but at least the property is very well maintained and clean. Hotel staff was pleasant and helpful throughout, even to the point where the maid left extra sheets after she realized that we... More

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AshNazg
Granger, Indiana
Contributor
12 reviews
17 helpful votes
4 of 5 stars Reviewed 29 December 2011

My latest stay at this location was in mid-November, and although this is my first review I've stayed here a few times a year for the last ten. The hotel has maintained a very good quality of amenities and services over that time. I always feel comfortable here and whenever I encounter a problem the staff is quick to set... More

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susanlst
Peachtree City
Senior Contributor
26 reviews
7 helpful votes
4 of 5 stars Reviewed 28 December 2011

Our family stayed here for Christmas week 2011. We were dreading spending the holiday in a hotel, but the front desk staff warmly greeted us and wished us well each and every time we exited or returned to the hotel. They really made us feel welcome. Check in went quickly and provided the only bump in the road to our... More

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Embassy Suites Detroit - Livonia/Novi Also Known As

  • Embassy Suites Livonia
  • Livonia Embassy Suites
Address: 19525 Victor Parkway, Livonia, MI 48152

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Embassy Suites Detroit - Livonia/Novi
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