First of I want to highly recommend this hotel,clean great rates and most important it's employees. Jim was there to greet me when I walked in, he was very quick to get me a room and made sure that anything I needed was taken care of. I'm the owner of several businesses and want to compliment Jim on his work... More

I was very impressed by the employees of this hotel. Abbie, Jim, Stephen, and the room service staff were great. We hada huge ternimate this past weekend and there support was great. they helped with directions, food ideas and any other questions we had. Jim was very organized and had maps, menus, and off the head directions to anywhere you... More

Nice little hotel if you in Lansing visiting MSU or flying out of the airport. Rooms were clean and comfortable. Plenty of restaurants close by as well. Front desk gentleman was very helpful if looking for anything near by.

We stayed here using reward points before flying out on vacation. Front desk staff was exceptionally helpful. Directions to the restaurant, offer to call ahead to make the reservation, have a breakfast waiting as were leaving at 5:30 in morning. Again, great tip on a shortcut to the airport complete with map. Very nice.

Fairfield Inn Lansing West is a great place to stay! Found a sweet coupon and got a killer rate. Jim greeted me at check-in and I felt that he gave the most detailed overview that I've ever heard when arriving at a hotel... I've been there before, but he covered it all. Sleep was wonderful... shower always great... tv was... More

I've stayed here for work a couple of times. Jim at the front desk is great! He is friendly, efficient and goes the extra mile to make your stay enjoyable. The pool area is clean and well maintained. I prefer rooms on the third floor to cut down on noise, but all the rooms are well taken care of. I... More

My family and extended family have stayed at this hotel several times. We always find it to be clean and well maintained. The staff is friendly and helpful. We are especially impressed by Jim at the front desk. He goes out of his way to make guests feel welcomed. We had a family gathering at the hotel and Jim was... More

The hotel was up to par with what you expect from the Fairfield chain.Good value and staff were great,friendly and helpfull.room was clean lots of towels and roomy.easy to get to from highway.The breakfast area was clean and roomy lots of choice for breakfast.Good place to stay.

Having stayed in this area before I really enjoy staying at this property. Clean comfortable rooms, indoor pool with hot tub. Great location to restaurants and bars, many within walking distance. No onsite fitness facility but they offer access to facility in hotel next door (residance inn) and offer free access to nearby gym. The breakfast in the morning offers... More