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All 22 Lansing hotels

University Quality Inn

2.5 of 5
3121 East Grand River, Lansing, MI 48912
Hotel amenities
University Quality Inn
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77%
Ranked #3 of 22 hotels in Lansing
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134 reviews from our community

    Trip type
Traveller rating
    71
    31
    14
    8
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Date Rating
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

The staff at this hotel was very helpful and very friendly. The hotel and the hotel room were both very clean and had all the things I needed and more.I felt very comfortable during my stay at this hotel.

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Mundelein, Illinois
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 5 June 2013

I stayed at this hotel at the suggestion of my collegues. I was very disappointed. It was clean and the staff very friendly but it was old and out-dated and I didn't feel comfortable here. I would NOT stay here again unless I had no other choice.

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JasonFawaz, Manager at University Quality Inn, responded to this review
13 June 2013

Thank you for sharing your feedback about our hotel. I apologize you did not enjoy your stay. We are working on additional plans for improvements. We hope you'll give us a second chance when you visit Lansing again! More

Carlsbad, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2013

Stayed to attend an Odyssey of the Mind competition at Michigan State University. It is conveniently close to MSU and downtown. Satisfying breakfast and evening drinks made this hotel a good bargain for the family. Hotel Staff extremely welcoming and accommodating. Beds were a little soft.

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JasonFawaz, Manager at University Quality Inn, responded to this review
4 June 2013

Thanks for your review! Glad to hear that you were happy with your stay. We'll see you during your next trip to Lansing! More

Lansing, Michigan
2 reviews
5 of 5 stars Reviewed 27 May 2013

This place is just great for the business and/or U. of Michigan sports fan. From the first moment you walk in every hotel employee tries to make your stay as pleasant as possible. The hotel rooms are modern and always kept up to high standard. Every morning, breakfast is served, and I am talking about a full scale menu, not... More

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JasonFawaz, Manager at University Quality Inn, responded to this review
4 June 2013

Thank you for your review! We're happy to hear that you enjoyed your stay at our hotel. I'll be sure to share your comments with the rest of the staff. We look forward to seeing you during your next trip to the area! More

Michigan
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 24 May 2013

My daughter and I were signed up for a conference at the Capitol Building and decided to a make it a shopping/dinner night out. I searched for hotels in the area, many of which were really high priced. I came across this one which was much more reasonably priced. It suited our needs to a tee. The staff was friendly... More

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JasonFawaz, Manager at University Quality Inn, responded to this review
27 May 2013

Thanks for your review! We're glad that you and your daughter enjoyed our hotel. We hope to see you for the next conference you plan on attending! More

Rochester, MI
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 20 May 2013

I ended up coming to the Quality Inn after a hotel I had originally booked overbooked and didnt have a room available. I was a little nervous, to book a hotel without doing research but had no other option. I was greeted and accomodated the minute I walked in. Everyone at the front desk was helpful, made sure I was... More

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See 2 more reviews by karenl0323 for Lansing
JasonFawaz, Manager at University Quality Inn, responded to this review
27 May 2013

Thank you for your review! We're glad to hear that you enjoyed our hotel. Our breakfast team does a great job keeping things stocked and fresh so thank you for noticing their efforts. We hope to see you during your next trip to the area. More

Albany, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013

I had tremendous support on my business trip from the first moment there with Eric helping situate for the next morning. I had help from David in downloading pictures to print, Pedro for accommodating my stay and Kyle repeatedly for all sorts of directions, faxing services, and other things. They were smiling, vigilant and hugely helpful and made my stay... More

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JasonFawaz, Manager at University Quality Inn, responded to this review
27 May 2013

Thank you for your review! Eric, Pedro, David, and Kyle always try to go above and beyond. They'll be happy to see their efforts recognized. We hope to see you during your next visit to Lansing! More

Shelby Township, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 1 May 2013

Stayed here recently with family and was in a room next to the pool area (not our choice). The room was a complete steambath and the room did not allow the usage of any type of fan or cooling as it was set and could not be changed unless you wanted it even hotter in there. It was very uncomfortable... More

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JasonFawaz, Manager at University Quality Inn, responded to this review
10 May 2013

Thank you for your review. I'm sorry to hear that we did not live up to your expectations. I'll be sure to address your concerns with the appropriate department heads so we can prevent similar issues from arising in the future. We hope you'll give us a second chance to WOW you the next time you're in town-and next time,... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 April 2013

Stayed for the Lansing Marathon on Saturday, 4/20/13. The hotel was full. Pool and Hot Tub were clean, a lot of chlorine though. The room was clean, everything worked properly, i.e. bathroom, TV, clock, fridge, etc. Staff was very friendly. Breakfast was one of the better ones. My only complaint is breakfast didn't open until 7am. I would think that... More

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JasonFawaz, Manager at University Quality Inn, responded to this review
5 May 2013

Thanks for your review! Sorry you didn't get a chance to get some breakfast. I'm sure that in the future, opening an hour earlier during special events wouldn't be an issue. We hope to see you for the Lansing Marathon next year! More

Southfield, Michigan
1 review
4 of 5 stars Reviewed 21 April 2013

Had read the other reviews about this hotel and had a great expectation. We were not disappointed. Good location. Excellent and accommodating staff - very pleased with their attitude. Decent-size pool. King suite was big with a large jacuzzi tub. Complimentary drinks on arrival! The complimentary breakfast was ok. Minor gripes which can be ignored: 1) Saw a couple of... More

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JasonFawaz, Director of Sales at University Quality Inn, responded to this review
27 April 2013

Thank you for your review! We're happy to hear that you were satisfied with your stay at our hotel. I apologize for the housekeeping issue you encountered. I'll be sure to address these issues with our team to prevent them from happening in the future. More

 
 
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Additional Information about University Quality Inn

Also Known As:
University Quality Hotel
University Quality Hotel Lansing
Quality Inn University
Quality Inn Lansing
Lansing Quality Inn
Address: 3121 East Grand River, Lansing, MI 48912
Region: United States > Michigan > Lansing
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Lansing
#4 Family Hotels in Lansing
Price range (per night): ₹5,763 - ₹8,414
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The University Quality Inn is conveniently located right off of US-127, minutes from downtown Lansing, MSU, and within walking distance of 14 restaurants and 70 stores. The University Quality Inn offers rooms that are very spacious, courtyard where you can enjoy the hotel lounge, indoor pool, hot tub and fitness center. You’ll find that our hotel is a great place to gather with a group or have a relaxing getaway. We offer rooms with luxurious heart shaped Jacuzzis, and comfortable suites for the entire family. We offer special group rates for corporate events and meetings, weddings, sports functions and various other events. Ask us about our special rates for your event. Whether it is for business or pleasure, we are sure you will find just what you need at the University Quality Inn. We offer the utmost in customer service and satisfaction; we are committed to making sure that your event meets all your expectations. ... more   less 
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