I stayed at this hotel at the suggestion of my collegues. I was very disappointed. It was clean and the staff very friendly but it was old and out-dated and I didn't feel comfortable here. I would NOT stay here again unless I had no other choice.

Stayed to attend an Odyssey of the Mind competition at Michigan State University. It is conveniently close to MSU and downtown. Satisfying breakfast and evening drinks made this hotel a good bargain for the family. Hotel Staff extremely welcoming and accommodating. Beds were a little soft.

This place is just great for the business and/or U. of Michigan sports fan. From the first moment you walk in every hotel employee tries to make your stay as pleasant as possible. The hotel rooms are modern and always kept up to high standard. Every morning, breakfast is served, and I am talking about a full scale menu, not... More

My daughter and I were signed up for a conference at the Capitol Building and decided to a make it a shopping/dinner night out. I searched for hotels in the area, many of which were really high priced. I came across this one which was much more reasonably priced. It suited our needs to a tee. The staff was friendly... More

I ended up coming to the Quality Inn after a hotel I had originally booked overbooked and didnt have a room available. I was a little nervous, to book a hotel without doing research but had no other option. I was greeted and accomodated the minute I walked in. Everyone at the front desk was helpful, made sure I was... More

I had tremendous support on my business trip from the first moment there with Eric helping situate for the next morning. I had help from David in downloading pictures to print, Pedro for accommodating my stay and Kyle repeatedly for all sorts of directions, faxing services, and other things. They were smiling, vigilant and hugely helpful and made my stay... More

Stayed here recently with family and was in a room next to the pool area (not our choice). The room was a complete steambath and the room did not allow the usage of any type of fan or cooling as it was set and could not be changed unless you wanted it even hotter in there. It was very uncomfortable... More

Stayed for the Lansing Marathon on Saturday, 4/20/13. The hotel was full. Pool and Hot Tub were clean, a lot of chlorine though. The room was clean, everything worked properly, i.e. bathroom, TV, clock, fridge, etc. Staff was very friendly. Breakfast was one of the better ones. My only complaint is breakfast didn't open until 7am. I would think that... More

Had read the other reviews about this hotel and had a great expectation. We were not disappointed. Good location. Excellent and accommodating staff - very pleased with their attitude. Decent-size pool. King suite was big with a large jacuzzi tub. Complimentary drinks on arrival! The complimentary breakfast was ok. Minor gripes which can be ignored: 1) Saw a couple of... More