This is one of the older Hampton Inns and it might have been updated but it is still in need of some TLC. The bed is a little too soft for me-pretty much like a marshmallow-I woke up three mornings in a row with a backache. Relatively quiet and the hotel personnel are competent and do know the area to... More

We stayed over on a trip from Chicago to Toronto, and found the staff welcoming, helpful and informative. The room was well equipped and the breakfast satisfying, with a friendly attendant. I forgot my coat in the closet. The hotel notified me and sent it free of charge. That is what I call customer service. I would gladly stay there... More

My family is a huge fan of the Hampton Inn chain and we make a point to look to them first for lodging in any place we visit - mainly because we know it'll be clean, serve a good breakfast and have a pool. At this particular Hampton Inn, we stayed in a suite and the room was nice size... More

I know hotels. I'm a Hilton Diamond, Hyatt Diamond and Marriott something or other. I travel for business. When I'm not in a hotel it means I'm on vacation or it is Thanksgiving or Christmas weeks. The hotel staff is friendly and efficient. Its a pity that they have a substandard property to deal with. If my room is indicative... More

It was clean and comfortable with a descent free morning breakfast. More

The room was smokey and although the front desk was apologetic and moved me to a different room...it too, reeked of smoke!! The ice bucket and bathroom counters were dirty and had it not been so late...I would certainly not have stayed. More

My father and I were rudely offloaded from Hampton Inn Battle Creek to this Hampton Inn. The only 2 rooms left were not adjoining, and stunk of smoke even after an ionizer was used for over an hour. Tired, smokey, small, non-adjoining rooms 50 miles away from the airport we arrived (Grand Rapids) and 25 miles away from our destination... More

We got in late for a friend's son's graduation from Western Michigan University. We checked in - the front desk staff were friendly- and went to our room. Once in the room we immediately stripped the corners of the beds to check for bed bugs - I've done this a ton of times because I travel often for business. BUT... More

Skip down for more information on the hotel itself...but first let me tell you how they exceeded my expectations. I originally planned to stay at this Hampton Inn for 2 nights using HHonors points. The purpose of the trip was to to see a good friend of the family who was having major health problems and to bring my mom... More