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Clarion Hotel


3600 E. Cork St., Kalamazoo, MI 49001
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Reviews you can trust

72% Do not recommend
3.0 of 5 stars 14 reviews
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4 of 5 stars
Grand Rapids
16 Nov 2009 | Trip type: Business New

The hotel as soon as you walk in is very beautiful! They have remodled very nicely. Its very classy, the front desk was very helpful and excellent customer service. The rooms were very clean, and smelled brand new. I had requested a King, I was upgraded to a business King very helpful with a huge working desk that I was... more

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1 of 5 stars
united states
9 Nov 2009 | Trip type: Couples

My husband and I just stayed at this hotel. The people who answer the phone don't even seem to know the hotels policies themselves. The room we stayed in was nice but the bathroom had not been cleaned very well...the floor was dirty and there was urine on the toilet seat. I was not very impressed and would not recommend... more

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5 of 5 stars
chicago
26 Sep 2009 | Trip type: Business, Solo travel

I was a little bit skeptical when I read all the old reviews that sounded scary about this hotel. After careful inspection, I found out that the hotel was closed to be completely renovated and there is new management in place running the hotel. The new pictures looked good and the location is very central in Kalamazoo and easy to... more

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1 of 5 stars
cincinnati, OH
20 Jun 2008 | Trip type: Family
1/1 found this review helpful

I could not believe the filth of the room we stayed in - we had to use towels to cover our chairs and they did not vacuum the room or clean even when we told them about the problems. Something is going on with this hotel - but did not see much construction going on - I think something else... more

Management response from
Greg Deau, Director of Sales

The Clarion Hotel has been completely renovated, everything is brand new! The hotel is under new management and excited to provide excellent service to guests. Please come see for yourself.

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2 of 5 stars
Pittsburgh
27 Feb 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

I booked this hotel primarily because they had a restaraunt and lounge. Unfortunately, both were closed for renovation (you don't find that tid bit on their web site). The room was not quite dump status but it's getting there. Hopefully it is slated for renovation too. They may improve following complete renovations (if that's what they have planned), but I... more

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1 of 5 stars
Chicago
12 Aug 2007 | Trip type: Family
1/1 found this review helpful

My mother and I checked into the Clarion on Sat. evening. The outside is under construction, the neon sign on the side of the hotel, has the C out, the sidewalks are cracked and torn up, plywood is all over the place, nails, industrial trash cans, looks like a third world country, whereas the neighboring hotel chains look great. The... more

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4 of 5 stars
california
7 Aug 2006

Rooms were clean and service was above par. The building and rooms are a little dated but is clean and the food is good. And for the price, this is the best deal to be had in the area. more

Offensive
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1 of 5 stars
New York City
29 Apr 2006
0/6 found this review helpful

The hotel rooms were clean and the lobby was acceptable except that the photos were offensive. I do not need to enter a hallway with pictures of the virgin mary scattered throughout the hallways in the main lobby. This will be the last time I stay at this hotel until the pictures are removed more

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4 of 5 stars
Three Rivers Mi
28 Mar 2006
0/1 found this review helpful

Yes the rooms need a bit updating but in the past 2 years they have updated the pool, and are currently working on putting in new tile flooring in the bathrooms and new wall paper as for stains on the carpets i have been in every room and all i have seen was some ciggarett burns. The housekeepers are nice... more

Dirty Hotel
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2 of 5 stars
Warren, MI
25 Jun 2005 | Trip type: Business
5/7 found this review helpful

We checked in on a Sunday afternoon for a week's stay. By Monday night we left for alternative accomodations. The minute we stepped into the hotel, there was a power failure. We should have taken this as an omen. Just like the other reviews, this hotel appears very nice on the surface. But when you look a little closer, you... more

Management response from
Connie Graham, Assistant general Manager

Any legitimate complaints about quality of service or cleanliness when directed to management or staff, are always dealt with fairly and immediately. The Clarion hotel has a 100% satisfaction guarantee policy. The management and staff make a personal commitment to the consistent delivery of cleanliness, comfort, and quality to every customer we have. We will stand behind our commitment to...

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Clarion Hotel Also Known As

  • Clarion Hotel Kalamazoo
  • Kalamazoo Clarion
  • Clarion Kalamazoo
Address: 3600 E. Cork St., Kalamazoo, MI 49001
Hotels in Kalamazoo Clarion Hotel
3.0/5.0
14