Whenever we go to Kalamazoo, we always stay at the Residence Inn. The rooms are spacious and include a kitchen, desk and living room areas. The staff is always friendly and helpful. This might not be the newest of properties, but it is very well maintained and clean. One of the days we spent by the pool & hot tub... More

In town on biz. Made last minute reservation and had a good experience. Check in was quick friendly and efficient. Clerk made an effort to put me in a quiet room. Room was clean and efficient. Very comfortable. Would gladly stay here again

I chose the Residence Inn Kalamazoon East for the home base for my family reunion last year the first weekend in August. ALL I CAN SAY IS THAT I CHOSE THEM AGAIN FOR THE REUNION THIS YEAR!!!!! The Suites were clean and updated and it had the feel that you were home. It was like having a timeshare with everything... More

This is an older style of Residence Inn with the apartment style buildings and all rooms have exterior entrances. The room and kitchen area were clean and acceptable. The whole place is showing some age and needs updating. The carpet is worn. I had a hard time getting a consistent flow out of the shower head and there was grout... More

I was on a Business Trip and needed a place where I can cook as well have a hassel free stay. Residence Inn was the most preferred hotel based on the feedback i got from others. The staff are very friendly and take a moment out to greet you and ask your 'Status'. The breakfast is complementary but I find... More

We just completed a three week stay at this hotel and felt very welcomed. ALL staff were as nice as can be and very professional. Any one would be wise to hire these people as they know what the hospitality industry is about. No request was denied or went unfulfilled. The room was very large, well equipped and very comfortable... More

Stayed here numerous times over the last 3 years. For me, I like the odler style RI's with the campus building layout versus the newer "hotel style" properties. These properties also have much larger rooms than the new designs. I've consistemtly had good front desk and staff interactions, and the full breakfast is in line with what I get at... More

Since this hotel is aimed at long term stays, the rooms are very spacious, with a full kitchen, dishwasher, stove, microwave, etc. The staff was super friendly. The room we had needs a new carpet. The present one has stains. Other than that, there was nothing to complain about.

There are very few Pro's at this property but quite a few on Con's. First, the front desk staff was friendly and polite upon arrival and made me feel welcome. I just wish the room I was assigned did the same. The property is almost like an apartment complex like setup with several buildings with maybe 8 rooms per building.... More