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All 30 Kalamazoo hotels »

Candlewood Suites Kalamazoo

2.0 of 5
3443 Retail Place Drive, Kalamazoo, MI 49048
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Candlewood Suites Kalamazoo
Ranked #14 of 30 hotels in Kalamazoo
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
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    4
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Date Rating
Manton
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 April 2012
1
person found this review helpful

This was the worst customer service I have ran into at a hotel ever. We had a group of eight rooms reserved two weeks prior to our event in Battle Creek. I personally called customer service on Thursday afternoon before checking in on Friday to make sure our reservation was all ok. At that time I was told by the... More

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Debbie Mahone, Manager at Candlewood Suites Kalamazoo, responded to this review
9 April 2012

It is always our sincere endeavor to accommodate the requests of each and every one of our valued guests. We recognize guests have a choice in their selection of hotels ----- so we are honored when that choice is Candlewood Suites. In regards to the selection of specific room numbers and the blocking of rooms together, though we make every... More

NH Riviera Cancun
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 27 March 2012

The hotel is as good as new. It is 2 minutes from the Wings Hockey stadium, and there are several Restaurants within 5 minutes. the rooms all have kitchens, very nice beds, and plenty of TV stations. We totally enjoyed our stay. The room was also spotless.

Was this review helpful? Yes
Debbie Mahone, General Manager at Candlewood Suites Kalamazoo, responded to this review
11 April 2012

We are truly happy that we were able to accommodate you and your party and that you enjoyed your stay with us. It is our sincere goal that every guest that stays with us leaves with a lasting favorable experience. We strive to excel in the maintenance and upkeep of our hotel so we thank you for your choosing to... More

Westborough, Massachusetts
1 review
5 of 5 stars Reviewed 26 March 2012

I've patronized this establishment numerous times secondary to my job. Every time I've stayed at this hotel, I'm impressed with the quality of service I've received. I specifically appreciate their attention to detail regarding room cleanliness. Although some might regard the fact that the hotel is next to an industrial complex as a negative, I could care less. The area... More

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Debbie Mahone, General Manager at Candlewood Suites Kalamazoo, responded to this review
11 April 2012

Thank you so much for choosing to not only stay with us, but for being a loyal repeat guest as well! We truly value all of our repeat guests and appreciate your taking the time to express your satisfaction with our hotel. It is our goal to deliver memorable service and maintain a clean environment for our guests to feel... More

Redmond, Washington
Senior Contributor
30 reviews 30 reviews
Reviews in 25 cities Reviews in 25 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 26 February 2012

I stayed at this property for about 7 weeks for a consulting project in Kalamazoo. As is usually the case with my projects, I have little to no choice in my lodging. To that end, I was booked into this property for my stay. The property is situated at the east end of Kalamazoo, and - aside from a closed... More

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Debbie Mahone, General Manager at Candlewood Suites Kalamazoo, responded to this review
15 April 2012

Thank you so very much for taking the time to provide such valuable feedback. It is this type of feedback that helps us make our services even better. We are delighted to say that our internet is now rapidy fast, as we have 12 access points throughtout our facility. Additionally, our hotel is not only remotely monitored for security, but... More

Menlo Park, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 August 2011

This hotel is less than 3 years old, I would recommend this hotel if you are traveling strictly for business. It's very nice and quite, food is catered once a week from different restaurants, there is a small cupboard to purchase additional food. There's a mini complimentary breakfast I.e fruit and coffee. Theres a gym, no swimming pool, business office,... More

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Debbie Mahone, General Manager at Candlewood Suites Kalamazoo, responded to this review
15 April 2012

Thank you so much for your positive recommendation of our hotel! We value your input. We are happy that you enjoyed staying with us! Debbie Mahone General Manager More

detroit
Top Contributor
50 reviews 50 reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 16 July 2011

This hotel is plunked down next to what looks like a failed industrial incubator -- a former GM plant that used to employ 3,000 people that now looks as though it employs about 3 dozen, based on the number of cars in its parking lot when we arrived. There are lots of other factories within a mile or two, though... More

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See 3 more reviews by madmatthew for Kalamazoo
Debbie Mahone, General Manager at Candlewood Suites Kalamazoo, responded to this review
12 April 2012

Since our opening in the fall of 2009, we have established ourselves as one the top performing hotels in the greater Kalamazoo area. The once closed GM plant is now a thriving business park that has brought hundreds of jobs to the Kalamazoo area. We are indeed delighted to have contributed to the vitality of the area with the addition... More

Munith,MI
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 20 May 2011

I stayed at the Candlewood Suites for one night. I must say it was a extremley nice place to stay. The beds were good and a very very clean hotel. The staff was friendly and helpfull also. If I ever need to stay in Kalamazoo again or any place with a Candlewood suites, I will check for avalability.

Was this review helpful? Yes
Debbie Mahone, General Manager at Candlewood Suites Kalamazoo, responded to this review
12 April 2012

On behalf of our entire staff here at Candlewood, we would like to thank you for your kind remarks. We value our guests and we are delighted that you enjoyed you stay with us! Please visit us again if you are traveling in the Kalamazoo area! Sincerely, Debbie Mahone General Manager Candlewood Suites-Kalamazoo More

Titusville, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 December 2010
1
person found this review helpful

We retuned multiple times over an 8 month period, so we got to experience every aspect of this hotel. The rooms are upscale with granite countertops & tasetful decorating, high speed internet and great workspaces. They were very clean and have fantastic beds. The staff is so helpful and made us feel like we were coming home. We enjoyed weekly... More

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Debbie Mahone, General Manager at Candlewood Suites Kalamazoo, responded to this review
12 April 2012

Thank you! Thank you! Thank you! The true test of the success of our hotel is the extent to which we make our guest feel at home! We are delighted that you enjoyed your stay with us. We are so happy we made you feel at home! Sincerely, Debbie Mahone General Manager Candlewood Suites-Kalamazoo More

Detroit area
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 September 2010

This hotel looks pretty new and it caters more to the business traveler. They only have housekeeping once a week unless you request it otherwise, but for just passing through, it was fine. It was clean and maintained well. The rooms have a small kitchenette in them, too.

Was this review helpful? Yes
Debbie Mahone, General Manager at Candlewood Suites Kalamazoo, responded to this review
12 April 2012

Thank you for your positive feedback. We strive to ensure that our guests have a pleasant experience during their stay. We hope we have the opportunity of servicing you again in the future. Sincerely, Debbie Mahone General Manager Candlewood Suites-Kalamazoo More

2 reviews
2 of 5 stars Reviewed 17 July 2010

No free breakfast, rude staff, hotel room dirty, difficult to access, nothing in walking distance, and did I mention no free breakfast? Cmon folks for the price I was paying, a hotel like this should have a free breakfast. Only nice thing was that the rooms were pretty nice inside except for the cleanliness issue. If they get a better... More

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Debbie Mahone, General Manager at Candlewood Suites Kalamazoo, responded to this review
12 April 2012

We would like to meet the expectations of each of our valued guests. I deeply apologize that we failed to meet your expectations. As a brand, Candlewood Suites hotels do not serve breakfast, as is our standard. Many of our extended-stay guests have found that our fully-equipped kitchens have lead to a huge savings in terms of food costs. Though... More

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Additional Information about Candlewood Suites Kalamazoo

3443 Retail Place Drive, Kalamazoo, MI 49048
Price range (per night):* INR5,536 - 7,158

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