Stayed for 2 nights . Room looked clean enough. Booked this on line they got that reservation right but called to change it a little and add my parents room and that was lost. We had to get a translator to get it figured out. We were told they had a working pool they did not - they did offer... More

This appropriately secluded romantic hotspot is the perfect destination for the upcoming Valentines Day. This quaint destination might look unsettling from the outside but once in side, just wait to be blown back. The management team is topnotch and ready to make any special accommodations that you might need. The beds are like sleeping on a cloud and waking up... More

I work with fire victims and I made a reservation for a family that lost their home. The family lost their home on a Friday and I set up the reservation for that very day. After I set up the reservation, the family called the hotel and cancelled the stay. They thought about it and felt more comfortable staying with... More

We didnt expect much for $50 a night so I won't complain about the overall condition of the room; after all you get what you pay for. But, when we got charged $20 more than I SIGNED for, then it's a problem. I've been getting the run around from multiple employees about getting my money refunded and now they claim... More

I unfortunately stay at this property with checking on line reviews. While I did not expect a 4star resort for my $52 rate I did expect a clean , functioning room and the listed amenities. I have stayed at Super 8/Baymonts in the past but I do not think I can trust the brand in the future. I was stuck... More

We booked this Hotel late at night to save ourselves a long drive home. We arrived at the Hotel at 12:00 a.m. Unfortunately we had to leave by 1:00 a.m. The staff were lacking and struggled with the language barrier between their native tongue and the English language. Having to repeat questions multiple times was frustrating. We originally asked for... More

I really try to be kind...but this hotel was horrible... First of all, right AFTER we checked in, the receptionist informed us that they RAN OUT OF KEY CARDS because another employee had previously given two keys out for each room. This meant that anytime we wanted to get into our hotel room, we had to go get the receptionist... More

The Super 8 Hotel in Hudsonville was the worst Hotel stay we ever had. We were staying for 3 nights. On the secon night of our stay, in the middle of the night one of the employee's opened our door and had other guest standing in our room even though we had the "Do Not Disturb" sign up. He said... More

I booked off of an app from my cell and the app software and tech ppl was no help. But when we got there the people at the hotel was the best they called and worked everything out. Great service good location and nice clean rooms!!!