Hotel was immaculate, roomy, modern. Customer service was excellent. Breakfast was good. I made last minute plans to attend graduation at nearby Hope College. Extended family was at another hotel, but it was sold out. I called the afternoon I was checking in to be sure they would hold the room as I was arriving late. There was a miss-up... More

For only $90 my friend and I stayed in a four star (our rating) hotel. The room was elegant and immaculate. The staff was extremely helpful and friendly. And the complimentary breakfast was huge. I will definitely be staying at a Fairfield Inn again.

The hotel is under renovation the room I had was completed very nice. The noise was a bit much but they stopped working around 8 started again around 7 I was there for work so it was okay. Desk staff very nice, helpful would stay again. Typically stay at Hilton chain but employer made reservation. Breakfast bar pretty good. Very... More

Great stay for one night. Will be changing my "near Grand Rapids" hotel to this FFI. Had a huge suite. Newly renovated. Room smelled crisp and fresh. 2 large flat-screen tv's in the room. One down side, FFI's seem to have "thin" walls and the a/c unit was VERY VERY quiet-even on high fan. This was the only thing holding... More

The room met my expectations, but remodeling is underway. No remodeling on the second floor, so it didn't really effect my stay. The entry, breakfast area and hallway on the first floor are all under construction. Breakfast is available in one of the first floor rooms. There's something unappealing about that. The price is right and the location is convenient.... More

My husband and I stayed here last week and he actually left his new shoes in the room. (What can I say?) When he called the hotel they were so helpful; found the shoes and mailed them to us. No hassle at all. Plus we had had a great stay. Even though there was some construction going on on the... More

I had an early morning meeting just up the road from Holland, and was going to be arriving rather late the night before. Reviews on this property were mixed, but I noticed the more recent ones mentioned major improvements from a renovation. That, combined with substantial savings (around $60 a night, so like 50+%) over the two places next door,... More

We stayed at the Fairfield on the first weekend of February, knowing it was being remodeled and the breakfast room was in a different place. We had a newly remodeled room, which was very nice. The staff was extremely attentive, providing us with freshly baked cookies, snacks to take to our room and answering all questions. Breakfast was very good,... More

Stayed at this Fairfield tuesday december 11, Staff were genuinely helpful with dinner and shopping recommendations and directions, I felt like they really meant it, to help me in any way to make my stay comfortable. They told me 3 times they were under renovation and how that would affect my stay, which was not at all. The breakfast was... More