I stay in the area about 20-25 nights per year. I just discovered the Ramada in the last year. I wish it would have been years ago. It is always clean, the staff is fantastic and the pool/sauna facility is great. Look no further if you're in the greater Houghton/Hancock area. Stay here.
Having not stayed in the Houghton/Hancock area for about 15 years, I was a little nervous about staying at a place sight unseen. After checking a few rates, the Ramada Inn was about $30 - $40 lower than other places, so I gave it a whirl. I'm glad I did. The location is a little odd, but driving down a...
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Thank you for taking the time to write such a nice review of the hotel. I am very happy that we were able to satisfy your travel needs. Our apologies for the lack of service in the restaurant. Once again, thank you for your business and welcome back to the Hancock, Michigan area. It's a pleasure to be of service...
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We have been visiting this hotel for 12 years while our two sons attended Michigan Tech. We love the hotel, the service is great, it's clean and the location is perfect. My only complaint is that we were not entitled to any reduced rate for any of the many occassions we were there.
Kathy, thank you for taking the time to write such a positive response to all the stays you have had with us. It is truly appreciated by all that work here at the Ramada. As a general rule of thumb the rates during 2 special events we have here in the area, Graduation and Winter Carnival do not have discounts...
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The staff were very friendly and helpful. The sauna wasn't working so the desk clerk came and fixed the problem.
Thank you for taking time out of your busy day to write a review for the property. I believe that I have the best staff in the U.P. They are happy and it reflects in their day to day performance. It's obvious to me that they enjoy working with and for the guests that visit! Apologies for the inconvenience of...
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At first it seems like a very nice, clean, child friendly hotel. After the credit card is swiped all bets are off. Very rude day manager, midnight manager should be checked into a mental hospital, and the young girls that work the front desk are just that young and un-professional. Rooms were clean and breakfast was good though. If you...
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Thank you for your feedback. We are happy you enjoyed our continental breakfast and clean rooms. We strive to exceed each of our guests' expectations with our hospitality and professionalism.
We believe this review is in reference to a weekend when we had two youth hockey teams stay at the Ramada. The teams occupied approximately half of our rooms. Knowing...
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With the wall heater kicking in every 30-45 minutes, a musty room and an uncomfortable bed, probably one of the worst night of sleep I've had. I came to town for the Mich Tech career fair, so rooms fill up fast. For the price (about $100/night) you can find a better hotel than this.
After contacting you by phone and discussing the problems you had while staying with us I hope that I answered all of your concerns. I really wish that you had let the desk know of the heater situation as it was really only a minor adjustment. You did express that it was late and you were very tired. We do...
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I travel a lot and expect to find a place that I can get a restful sleep and a friendly environment. My first visit was a 9 day stay. During this time, it was great. On the 10th day, I went back home and came back 4 days later for another 9 day stay. During the first few days of...
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We are pleased that your first stay with us was great and that you enjoyed our continential breakfast. I apologize that your next experience was anything less than satisfying. Our goal is to meet and exceed your expectations so as to make your stay as pleasant as possible. Throughout the course of your stay with us, the front desk staff...
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First, I love this area..so taking my wife up here for the Laborday weekend was a special time..
The minute we walked into the lobby, the young lady at the front desk greeted us with a snile, and was friendly..
The room was nice & clean and roomy.. the cooling/heating fan was noisy..
The whole hotel was quiet..
They had...
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Thank you for taking the time to write a positive review. We are working on the heating/ac units. We are happy to hear that you would come back.
Thank you,
Laura O'Neill
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The staff was friendly and accomidating. The restraunt had excellent food and service. The rooms were clean and well tended. The best shower of all week on our trip of the UP. The Romada Inn of Hancock ws recommended to us from friends who have stayed previous times. We recommend to other travelers on bikes, cars, or boats stay at...
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Thank you for the very kind review. Hope to see you again.
Laura O'Neill
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We stayed here for 2 nights during an ATV trip to Copper Harbor. The main trail runs right by the hotel. This is a very picturesque location, right by the bridge and facing the waterfront. The staff were great (Kelly, Laura, Adam). Restaurants are nearby along with an onsite bar and restaurant. The room was clean, the hotel was quiet....
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Thank you for taking the time to let us know that you enjoyed your time spent with us:)
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