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All 51 Grand Rapids hotels »

Comfort Inn Airport

2.0 of 5
4155 28th St., S.E., Grand Rapids, MI 49512
Hotel amenities
Ranked #3 of 51 hotels in Grand Rapids
4.5 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    35
    16
    7
    0
    0
Date Rating
Jerry B
Cadillac
1 review
5 of 5 stars Reviewed 11 February 2012 NEW

This was a welcome change from the service (or lack of) in many Motels these days. Every one was friendly and accomadating from arrival at Motel to being picked up at the Airport to end our Vacation. Brett was very accomadating at the Front desk in arranging our trasport to the Airport and I was very impressed with Bo who... More

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Kathy C
Irons, Michigan
1 review
5 of 5 stars Reviewed 9 February 2012 NEW

Our stay started and ended with excellent service. I callied the hotel to make a reservation and mentioned we were flying out early in the morning. Bo told me about the park and fly program which worked out perfectly. Our room was clean and the entire staff was helpful and friendly. The hotel provided free shuttle service to and from... More

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Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review
10 February 2012

I am so happy to hear that your trip was a success. Vacations are important - thank you for allowing us to be a small part of your's. We set the breakfast up early especially to accomodate those early travelers. Also, I will make sure to pass on your kind words to Brett and Bo. I'm glad they were able... More

Margaret C
Blissfield
1 review
5 of 5 stars Reviewed 5 February 2012

This place was the best. The front desk people Bo and Sarah could not have been nicer and more helpful to us. You should give them a hefty raise when the time comes for those considerations because they do a great job for your hotel. The room was clean and the bed was very comfortable. We highly recommended Comfort Inn... More

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Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review
7 February 2012

What a wonderful surprise. It is always great to hear compliments. Thank you for letting me know that Bo & Sarah were helpful. They both love interacting with guests. I will pass on your message and make sure they know we appreciate them. We look forward to seeing you on your next adventure. More

Michael C
Sunbury, Ohio
1 review
5 of 5 stars Reviewed 4 February 2012

I have stayed at this award winning property 3 or 4 times in the past year. As having choice privledges "Diamond Elite" stautus, I am very discriminating where I stay. I travel and stay overnight an average of 100+ nights a year. I choose this property when in Grand Rapids for its excellent service, impeccably clean rooms and most importantely... More

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Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review
7 February 2012

Wow! Your review was one of the highest complements we could ever receive. Thank you for being such a loyal guest. We appreicate your confidence. More

richard b
Big Rapids, Michigan
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

Stayed one night, parked for airport 3 weeks. Excellent staff, very helpful. Free shuttle to and from airport. Breakfast available early morning. Clean, comfortable. Very reasonable price. Highly recommend. More

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Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review
2 February 2012

Glad to hear you were able to take advantage of the Park and Fly Package and enjoy the early breakfast (You have to love breakfast treats!!!). We hope to see you sometime in the near future. More

Teresa R
Alpena, Michigan
1 review
1 helpful vote
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

I would like to give the highest rating possible to front desk clerk Kyle. Even before we checked into this hotel, I called Kyle due to a mixup in reservations I made through Choice Hotels. Kyle was very courteous and accommodating. He stated he would would work with me to create the outcome that was best for me. When we... More

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Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review
26 January 2012

We would agree 100% -- we are incredibly blessed to have Kyle as a member of our team. So glad he was able to help. We hope to see you soon. More

simei
East Lansing, Michigan
1 review
2 helpful votes
5 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

The staff members are wonderful: Brett's sincere smile greeted the guests who checked in; and Bo went beyond his call of duty to help us out on all of our requests, and make us feel at home. The complementary breakfast is excellent, much better than many other hotels' complementary breakfasts. I truly had a wonderful experience in this hotel! . More

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Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review
26 January 2012

Our aim is to make everyone feel special when they come to our property. I'm glad to hear that you were able to take advantage of our breakfast - Yum! I will pass on your complements to Brett and Bo. We're proud to have them on our team! More

easyrider67
U.P.
Contributor
19 reviews
6 helpful votes
4 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

I have stayed here a number of times. Beds are comfortable, rooms were clean, staff has always been polite, friendly and helpful. More

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Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review
26 January 2012

Thank you for being a regular at our hotel. We look forward to seeing you on your next visit. More

commanderlover
Charlotte, Michigan
1 review
2 helpful votes
5 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

We have used this property when flying to Florida for a weeks vacation. The service, cleanliness and full breakfast make the trip seamless. When we returned the shuttle was not available and they arranged a cab that was waiting for us when we left the terminal. They covered all the charges. I wouldn't hesitate to use them each time we... More

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Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review
23 January 2012

Your review is very flattering. Thanks so much. We apologize for not having the shuttle available when you landed, but are glad to hear that everything went well with the cab. We look forward to seeing you next time you are in Grand Rapids. More

Ktcbiker
Detroit, Michigan
1 review
5 of 5 stars Reviewed 17 January 2012

I have been to this hotel on several occasions. The staff is always friendly, professional, and helpful. This past New Year's Eve was no exception. While it was busier than usual, the front desk staff was attentive, and right on "their game". And we cannot say enough about the hard working staff that puts together the breakfast. They start at... More

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Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review
18 January 2012

We can't thank you enough for your kinds words. We pride ourselves on our customer service so it is so encouraging to hear the team stepped up to the plate. Glad you also were able to take advantage of the morning breakfast - its the most important meal of the day. We look forward to seeing you on your next... More

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Comfort Inn Airport Also Known As

  • Comfort Inn Grand Rapids
  • Grand Rapids Comfort Inn
Address: 4155 28th St., S.E., Grand Rapids, MI 49512

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