Comfort Inn Airport (Grand Rapids) - Hotel reviews, photos, rates

Also Known As:: Comfort Inn Airport Hotel Grand Rapids; Comfort Inn Airport Hotel; Comfort Inn Grand Rapids; Grand Rapids Comfort Inn

Address: 4155 28th St., S.E., Grand Rapids, MI 49512

Region: United States > Michigan > Kent County > Grand Rapids

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Wheelchair access

Hotel Style:

#4 Family Hotels in Grand Rapids

#5 Business Hotels in Grand Rapids

Price range (per night): ₹ 4,966 - 6,566

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: Friendly smiling faces, impeccably clean rooms, and a full hot breakfast await you at the Gold Award Winning Comfort Inn Airport Hotel. All of our rooms include free wireless internet, flat screen TVs, microwaves, and refrigerators. While traveling can be stressful, you will begin your trip in style as you enjoy our weekday evening hospitality, print off your boarding pass in our business center, and relish a great night sleep on our comfortable beds. From the time our breakfast begins at 4:30am, until we see you off, our staff will work tirelessly to make your stay as relaxing as possible. ... more less

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AnnaL53

Rapid City, Michigan

2 reviews

Reviews in 2 cities

1 helpful vote

“Above and beyond”

Reviewed 17 May 2013 NEW

I stayed at Comfort Inn for the park and fly option they offered. On returning from my two week trip I encountered a dead car battery. I discovered the problem at about 10:30 at night when my electric key fob didn't unlock my vehicle. The two women at the front desk that evening (Erin and Krista) were extremely helpful. Then... More

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Anna - thank you so much for the kind words about your stay. We felt terrible about your battery being dead. That is not the way you want to return from a trip. I am glad to hear that the staff was able to help. We have a fun group of people with good hearts. I will make sure to... More

WindsorTenor

Windsor, Canada

Top Contributor

73 reviews

35 hotel reviews

Reviews in 25 cities

75 helpful votes

“Continues to impress”

Reviewed 13 May 2013

This is our 3rd or 4th visit to this property and the staff continue to impress. EVERYONE is so friendly and helpful. Check in is always a "breeze". The rooms are spacious and clean. The WiFi is quick! Keep up the great work!

See 6 more reviews by WindsorTenor for Grand Rapids

WindsorTenor has 2 more reviews of Comfort Inn Airport

“Great Location”

Reviewed 20 August 2008
“A great return visit”

Reviewed 3 January 2013

Canadian Friends - we love having visitors from the North. Thank you so much for returning to our property. We love seeing familiar faces. It is one of the most enjoyable parts about working in the hospitality industry. Your comments mean so much as well. We do our best to provide fast, friendly, and professional customer service. We look forward... More

Promot1

Deerfield, Illinois

Senior Reviewer

8 reviews

6 hotel reviews

Reviews in 7 cities

“Good Value Combo of Clean Friendly and Rate.”

Reviewed 10 May 2013

Hey, I am on the road about 65 nights a year and this Comfort Inn is a very good combination of Clean, Up-to-date and great rate. I have returned hear several times and has never disappointed. I like the higher floor and try to face West in the parking lot, because those rooms have balconies.

Valued Guest - the greatest compliment a hotel can have is a loyal returning customer. We can't thank you enough for being such a faithful patron and for writing such a nice review of our property. We do believe we are a great value, but it means so much more to hear affirmation from the guests. Once again, thank you... More

Clinton C

Ludington, Michigan

1 review

“Home away from home”

Reviewed 8 May 2013

I have traveled to Grand Rapids weekly for a treatment program and have found this Comfort Inn location to be a wonderful place to stay. I have noticed over the last several weeks that there are many "regulars" who stay at this hotel. Figuring that out is easy since the staff greets the "regulars" by name. I guess I'm a... More

Clinton - it is always a pleasure to have you staying with us. Thank you so much for taking time to review our property and for offering such positive insights. We know what it is like to be away from home. Thus, we do our best to make all our guests feel welcome. Still, we especially love our regulars. It... More

bkazzz

Pittsburgh, PA

5 hotel reviews

Reviews in 5 cities

13 helpful votes

“manager responsive to problem”

Reviewed 30 April 2013

Overall this property is a good solid value for the price. Rooms are fine, location is very good, amenities are nice including fitness center, breakfast, coffee in lobby, internet etc. We had an issue with our room missing it's cleaning on one of the days we were there. However, when this was brought to the attention of the manager he... More

Friend – we truly appreciate you taking time to give input from your recent stay at our property. We once again apologize for the mix-up with cleaning your room. We are always looking for ways to improve and can’t thank you enough for being so understanding. We are proud of our hotel but look to grow each day. We hope... More

abcdxyz

Columbus, Ohio

Contributor

16 reviews

12 hotel reviews

Reviews in 11 cities

36 helpful votes

“As good as it gets”

Reviewed 29 April 2013

I stayed at this hotel for a trip to Grand Rapids for a family event, and I booked it largely because of positive reviews relative to other hotels in the southwest of the city. I have to say that the positive reviews were accurate! Obviously, this is a Comfort Inn, not the Waldorf Astoria, but in it's class and price... More

Ohio friend – your review is wonderful. As you note, we are not the Waldorf Astoria, but we are proud of our property and do the best we can to make all guests feel welcome. We are so glad that you enjoyed your time with us and truly appreciate the feedback. We will make sure to pass on your kind... More

Linda G

Gahanna, OH

“Quick and friendly service”

Reviewed 28 April 2013

Upon our entrance into the hallway of our room, cigarette smoke was smelled by my husband and me. Jessica and Erin were on duty and I stopped Jessica as she was nearby. Both she and Erin wasted no time in correcting the problem by finding the smoker and penalized him via dollars for his error. The odor was taken care... More

Traveling Friend - thank you so much for taking time to provide feedback on your recent stay. We are so sorry for the smoking. We are proud to be a smoke free property but unfortunately the guests you mention were not following the rules. It was encouraging to hear that Erin and Jessica were able to quickly rectify the situation.... More

SuisseGal

Michigan

Senior Contributor

33 reviews

33 hotel reviews

Reviews in 27 cities

41 helpful votes

“Fine if you don't want to watch TV”

Reviewed 30 March 2013

The staff were outstanding and the room was clean and comfortable. The room I was in could use some new carpet, paint, and attention to the tiles in the bathroom, but it was not dirty and those are mild gripes. Staff were terrific about accommodating my request to be in a quiet area, away from two high school groups. My... More

See 4 more reviews by SuisseGal for Grand Rapids

Friend - on behalf of the Comfort Inn Staff I want to thank you for your honest and candid review of our property. We are continually looking for ways to improve our property and you mention several of the areas we are currently addressing. I am happy to report that we are putting new carpet into the building as we... More

offbeatopenhats

Kansas City, Missouri

48 reviews

25 hotel reviews

5 helpful votes

“A solid choice.”

Reviewed 18 March 2013

Checked in quite late, front desk staff were great. As an Elite member I was offered bottled water and snack. My request for a quiet room was honored. The hotel was undergoing some renovations of the public areas - I'm sure there was carpet in the lobby when I checked in, but in the morning there was none! The room... More

Dear Choice Elite member, Thank you for choosing our hotel as your hotel of choice while visiting Grand Rapids. We are very glad to hear that your check in went smoothly and your elite status was recognized. We pride ourselves on customer service and being able to resolve situations effectively and in a timely manner. We are sorry to hear... More

brybs03

michigan

11 reviews

7 hotel reviews

Reviews in 4 cities

“Best park in Fly for your comfort”

We have been staying at the Comfort Inn In Grand Rapids for the park in Fly package for our Mexico vacations every year,and once again the service and Hotel are tops around. We will be staying there once again this coming Feb 2014. The hotel is very very clean and the service is awesome. They come and pick you up... More

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brybs03 has 1 more review of Comfort Inn Airport

“Love this service and hotel”

Reviewed 23 April 2012

Hello Valued Guest, and thank you for your kind words. Our Park and Fly package is one of the most popular packages we provide at our hotel property. We know that being able to park your car in our lots and not have to worry about keeping it at the airport is a large relief for most guests. We are... More

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Comfort Inn Airport Hotel, Grand Rapids

Comfort Inn Airport

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