After just missing our flight, we called the Comfort Inn. They not only signed us in, but arrived by shuttle to pick us up at the Air Port. They promptly and cheerfully directed us to a very comfortable room on the ground floor. Everything was immaculate. The free supper came as a surprise. It was delicious. Everyone greeted us warmly....
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We were recommended this hotel by the Verdier Eye Center / East Paris Surgical Center after my mom's corneal transplant last fall. It was a nice place to stay. We returned for her second eye surgery and were again pleased with the hotel experience. One night we stayed we were offered Ice cream in the evening and the other we...
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Thank you so much for the great compliment! We are so glad you liked the ice cream. People seem to do so in these hot summer months! Our staff works hard to make you feel right at home and we are thrilled to hear that they were accomodating to you. We hope the surgery went well and we look forward...
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Can't recommend this hotel enough, always clean and well presented but the best part is the staff who are always there when you need, it is like they keep them hidden in a trapdoor! Spiders are never an issue as it is appears that cleaning team to a great job, they never seem to pull half a stunt. Cats and...
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Thank you so much for the awesome compliment. Our staff does all they can in order to meet the needs of our guests and we are thrilled that you would recommend staying here! It is important to us to keep our rooms as clean as possible and our cleaning team strives to make our guests feel right at home. For...
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The complimentary breakfast is awesome! fresh hot belgium waffles, eggs, sausage, plus the usual cold cereal, toast ususals etc. The hotel staff was very nice and efficient. Very nice/lots of room in our hotel room.
Thank you so much for the review. We are thrilled that you enjoyed the breakfast! Our breakfast staff and front desk work hard to give our guests the best possible breakfast experience. Our staff is always energetic and welcoming. We are glad they were accomodating to you. Thanks again for staying and we look forward to seeing you again soon!...
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I have stayed in this hotel at least 20 times in the past few years. I am always satisfied with my room cleanliness, the fact that every room has microwave and refrigerator, and it is always very comfortable and quiet. The breakfast is very good. The staff members are always friendly. My only complaint is the cost. It has gone...
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Thank you for the review and your business. We are pleased that you enjoyed your stay. We pride ourselves on customer service and the cleanliness of rooms. We greatly appreciate your patronage throughout the years. The late spring and early summer months are easily the busiest of the year for us which is why the prices have fluctuated. We look...
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The staff was very professional and accomodating during my stay. I would absolutely recommend this hotel. Aaron and Brianna at the front desk were very helpful!
Thank you for staying with us and writing a review. We are happy you had a great stay. Thank you for the compliment on Aaron and Briana. They are both great and we are lucky to have the both of them as part of our team.
We hope to see you again next time you are in Grand Rapids. Thank...
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We had about 15 store managers and staff from the home office stay at the Comfort Inn, as well as holding a training meeting for 27 people. The whole experience was very good. Positive, friendly and helpful staff. Kudos to Erin, Bo and Lynne! Would strongly recommend it!
We are so happy that you chose our hotel for the family training video meeting. Our staff is thrilled to hear that it went so well. Bo, Erin, and Lynne are great and it is a pleasure to have them all on staff. Thank you for staying with us and writing a review. We are happy you had a great...
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In the past month I have stayed here three times for business. They have excellent customer service (love Erin at the front desk), the hotel is clean and the breakfast is excellent! I would recommend them to anyone. They are close to the airport and shopping.
Thank you for staying with us and writing a review. We are happy you had a great stay. Thank you for the compliment on Erin. She is fantastic and we have heard nothing but good things about her. It is a pleasure to have her as a part of our team. Our hotel is in a great area and we...
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Can't do better at three times the price. Probably the best deal on a hotel in the country.
Thank you so much for your post. Wow, what a huge compliment. We do the best we can so to be called the best deal in the country is very flattering. We look forward to seeing you the next time you stop into Grand Rapids.
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The highlight of this hotel was, for me, the excellent customer service, particularly Erin, at the front desk. She went out of her way to check into transportation options, and took an interest in the reasons for my trip (which was for a literature conference). The hotel was quiet and comfortable, even with a large number of guests. The continental...
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Thank you for staying with us and writing a review. We are happy you had a great stay. Thank you for the note on Erin. You are completely right, she is fantastic. We are lucky to have her as part of our team.
We hope to see you again the next time your travels bring you to Grand Rapids. Thank...
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143 Reviews
198 Reviews
