this is a OK hotel (it is the low end of the hilton chain ... ) but all and all a good service Staff was helpfull
would return if i go back in GR,
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- Hampton Inn Grand Rapids
- Grand Rapids Hampton Inn

this is a OK hotel (it is the low end of the hilton chain ... ) but all and all a good service Staff was helpfull
would return if i go back in GR,
More
I have stayed at this hotel before, but just returned for a business trip. Some of the rooms on the South East side provide great views of the skyline, with a great view. Unfortunately, these rooms also overlook 131 and you can hear some traffic noise. This hotel is well maintained, clean, and the rooms have been updated. The breakfast...
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Thank you so much for your kind words! Our staff works extremely hard to keep our facility and service at an outstanding threshold. We always appreciate recognition for this hard work.
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I stayed here for 4 days right before Christmas. I needed to request a different room when I checked in due to mold in the shower I was given a much smaller room that was not in the same price point as the room that I had reserved and pre paidMy room was never properly cleaned during my entire stay...
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I stay at this hotel 4-8 times a year on business. I appreciate the cleanliness and the level of service. The rate is higher that I would ever pay for a Hampton Inn. The air conditioner / heater is very loud. Couldn't do it without earplugs.
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Thank you for your review! We appreciate recognition of the outstanding level of cleanliness we like to maintain at our property. I do apologize that you found the rate high as we are appriopriately priced to sell in our market. The North West side of Grand Rapids tends to be a very busy area due to several large company headquarters,...
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Hotel was clean with nice beds and linens. Breakfast was better than average.
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We stayed here for 2 nights in October to use the hotel as a base for seeing the foliage up north. The hotel was very clean and up to date. The staff was very helpful with information about the local area. Breakfast was included and was the typical hot fare and plentiful. The hotel has a nice indoor pool with...
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Thank you for recognizing our beautiful property. We just underwent a complete renovation in 2010 and are proud of our beautiful facility. Fall is our favortime at the Hampton Inn Grand Rapids North as we have large floor to ceiling windows in the lobby that over look continuous hills of foliage! I will pass on your kind reviews to my...
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My family and I stay in Grand Rapids once a year when we visit friends. We've stayed at several hotels on the north side of Grand Rapids, and this Hampton is our favorite. It's not the cheapest, but it's always clean, the service is consistently helpful, and the location is very convenient. Any time we have needed something, the staff...
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Wow! Thank you, we can't wait to have you back! Like most Hamptons We Love to Have You Here!
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Returning from Michigan to Ohio my family and I stayed at this Hampton for one night. It was ok, the carpets were being cleaned the morning we checked out. Our room could have used that. Of course there was moldy caulking in the bathtub area, don't you just hate to see that. The room was ok, better than some hamptons...
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Thank you for your recent stay with us! I am glad to see that over all your stay was clean and enjoyable. We take pride in our newly renovated rooms and I wanted to take a moment to apologize for the mold on your caulk in the tub. This Summer has been so humid that we have been working very...
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My friend and I chose this hotel after a backpacking trip up in Manistee to get a break from the mosquitos and heat. Although it was a bit pricey, we opted to go ahead and spring for it, since we could split the cost, and we didn't want to bother driving around anymore, dirty and tired, in order to possibly...
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Thank you so much for the kind words! I am glad that we were able to take an unfortunate situation and make the best of it for our guests. I am very proud of my team here and so happy to hear that they take their emergency training seriously. We really do love our guests; if it weren't for you...
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Staff was very friendly. Room was clean and modern with a very nice armoire/desk built-in, but no place to put suitcases on, other than the table. Bathroom was very clean. Towels were a bit scratchy; showerhead was great. Free wifi in the room and free continental breakfast (typical cold fare but perfectly adequate for our needs).
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Thank you so much for your kind review! We are very proud of our brand new renovations at this property and it means a lot to hear that you appreciate them as well. We are addressing the towel issue by trying a new fabric softener so hopefully the next time you stay the towels will be softer for you. Thanks...
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