I stayed here last week one night during a work trip to Grand Rapids. The lobby area made a good impression and the check in process went well. I have Diamond status and at check in I asked for a free upgrade to a suite and the request was granted. I was assigned to a room on the 4th floor... More

Spent one night at this hotel to attend a dance competition for my daughter. Hotel is conveniently located off highway 96. Shopping and dinning choices abound, all within walking distances. Lobby was small but very clean, front desk people were very nice and helpful. Size of room is small but typical of this class of hotels. Room was clean and... More

This motel is near others (in particular, a Spring Hill Suites) that look newer. This Hampton Inn is beginning to show its age and has below average sound proofing, with a gap at the bottom of the door to my room that allowed chatter and noise in the hallway to be heard clearly in the room. On the plus side,... More

Attended a conference in downtown Grand Rapids. I usually stay downtown when I attend conferences in Grand Rapids. This year when we went to book, all the downtown hotels rooms were booked. This hotel was a short drive away from the convention area. We had twenty guests with us and the check-in process went very well. The hotel was extremely... More

Hotel is located just minutes from downtown Grand Rapids, and is surrounded by shopping (Target, Kohls, Ulta, etc..) and many chain restaurants (Logan's, Outback, Olive Garden, Cold Stone Creamery) The staff was very nice from the front desk to housekeeping. The lobby was bright, clean and well decorated. There is an indoor pool, the pool area was clean but could... More

this is a OK hotel (it is the low end of the hilton chain ... ) but all and all a good service Staff was helpfull would return if i go back in GR,

I have stayed at this hotel before, but just returned for a business trip. Some of the rooms on the South East side provide great views of the skyline, with a great view. Unfortunately, these rooms also overlook 131 and you can hear some traffic noise. This hotel is well maintained, clean, and the rooms have been updated. The breakfast... More

I stayed here for 4 days right before Christmas. I needed to request a different room when I checked in due to mold in the shower I was given a much smaller room that was not in the same price point as the room that I had reserved and pre paidMy room was never properly cleaned during my entire stay... More

I stay at this hotel 4-8 times a year on business. I appreciate the cleanliness and the level of service. The rate is higher that I would ever pay for a Hampton Inn. The air conditioner / heater is very loud. Couldn't do it without earplugs.