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Homewood Suites by Hilton Grand Rapids


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Reviews you can trust

92% Recommend
4.0 of 5 stars 14 reviews
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By trip type
All (14)
[ Date ] [ Rating ]
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5 of 5 stars
phoenix
19 Oct 2009 | Trip type: Family

Staff, service, and rooms were all excellent. We stayed here for a week while visiting family. The rooms are nice, clean and updated with full fridges, two small burners, and a microwave. We were traveling with our 1 year old son and they provided a crib and also let us borrow a high chair from the dining area downstairs! Indoor... more

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4 of 5 stars
Sheboygan Falls, WI
14 Jul 2009 | Trip type: Friends getaway
1/1 found this review helpful

We made a nearly last minute reservation here and the rate was $80.10/night for Friday and Saturday nights (AAA Rate). My husband and I shared the bed and our friend slept on the sofa (hideaway bed). I'm not sure how that was for him, but our bed was nice. There were lots of nice pillows...it was good. The fridge was... more

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4 of 5 stars
United States
15 Jun 2009 | Trip type: Solo travel
1/1 found this review helpful

My stay here was enjoyable. The suite was cozy with modern furnishings and fixtures. The bed was really comfortable. The staff was friendly. I liked the fact that there was a fitness room on site and free wireless internet access in the suite. more

Management response from
Robert Schmidt, Manager

Dear Homewood Guest, Thank you for your kind comments. It is nice to see that you liked the comfort of our beds and had a chance to check out some of our other hotel amenities. I will pass on your compliments to the staff regarding your stay. Please fee free to contact me with any other suggestions so we can...

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5 of 5 stars
McLean, VA
18 Mar 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Due to extensive business travel over the last few months, I have stayed at numerous Hilton properties recently, including Embassy Suites, Hampton Inns, Hilton Garden Inns, and Homewood Suites. While this was my third Homewood Suites in a row, it was by far the best in terms of service. The staff were super friendly (in particular Meghan and Jack who... more

Management response from
Robert Schmidt, Manager

Dear Homewood Guest, Thank you so much for taking the time to leave feedback about your recent stay. We are glad to hear that your visit was a great experience and that our staff really made the difference for your stay. I will be sure to pass your kind words on to the staff. Please fee free to contact me...

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4 of 5 stars
Cincinnati, Ohio
10 Dec 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

This clean property offers a spacious suite room for either working or relaxing. It is conveniently located near many restaurants and stores. The staff is very friendly and down to earth. The bedroom area is small but the bed and the pillows are comfortable. The furniture and TV look outdated but the hotel is undergoing renovations to make the rooms... more

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5 of 5 stars
Odessa, Florida
30 Nov 2008 | Trip type: Family
3/3 found this review helpful

Having stayed at this hotel in Grand Rapids many times, I have to say that this stay has been the most memorable to this day. Thanks to the helpfulness, attentiveness and just overall quality customer service that is lacking these days everywhere you go. I could not let this go unnoticed. Even though we had a really bad room(no fault... more

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3 of 5 stars
St. Louis
22 Aug 2008
1/1 found this review helpful

Staff was helpful and friendly, but a bit overwhelmed by the high occupancy. Rooms were good size and as clean as possible with furniture and carpeting that are due for a makeover. Buffet on the weekend was a bit chaotic, but food was o.k. For the hot portion of the meal, something other than weird ham one day, powdered eggs,... more

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3 of 5 stars
Tennessee
8 Oct 2007
0/1 found this review helpful

Room was clean with slightly outdated decorating. Some furnishings a little worn. Staff was very efficient and friendly. more

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4 of 5 stars
Suttons Bay, Michigan
2 Jan 2007 | Trip type: Business, Couples
7/7 found this review helpful

My husband and I stayed overnight at the Homewood Suites, Grand Rapids in December. The hotel was slightly off 28th St., which made it quiet and peaceful. The suite we booked was very clean, with a separate bedroom and bath. The pool area and hot tub was attractive and well maintained. We missed the Manager's reception in the late afternoon... more

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5 of 5 stars
colorado
21 Mar 2006 | Trip type: Business
9/13 found this review helpful

Stayed here 3 nights while on a business trip. As in most all Homewood's I've stayed in, this was was extremely nice and homey. Very well kept and feel a bit like home when I'm out on the road; very nice and responsive staff. Location is quite convenient to the Gerald Ford Airport and on busy 28th Ave (M-11), but... more

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Homewood Suites by Hilton Grand Rapids Also Known As

  • Homewood Suites Grand Rapids
  • Hilton Grand Rapids
  • Homewood Grand Rapids
  • Grand Rapids Homewood Suites
  • Grand Rapids Hilton
  • Grand Rapids Homewood
Address: 3920 Stahl Drive, Grand Rapids, MI 49546