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All 51 Grand Rapids hotels »

Amway Grand Plaza Hotel

4.0 of 5
187 Monroe NW, Grand Rapids, MI 49503
Hotel amenities
Special offer
Romantic Spa Packages
Ranked #8 of 51 hotels in Grand Rapids
4.0 of 5 stars 163 Reviews
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163 reviews from our community

What travellers say about this hotel
  • Sports bar(4)
  • Older section(4)
  • Room service(4)
Traveller rating
    83
    44
    12
    12
    12
Only show reviews for Family (22) | Couples (43) | Business (62)
Date Rating
Ken S
West Bloomfield, Michigan
1 review
2 of 5 stars Reviewed 9 February 2012 NEW

I was genuinely excited to be staying at the Amway Grand Plaza based upon it's reputation. As a business traveler, I usually settle for the mundane (i.e. Hampton Inn, etc.) but I went for the upgrade ; I thought. This place is an average (or below) hotel charging first class rates. It is remarkable that for a one night stay,... More

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SueS11
Greenville, Michigan
Reviewer
4 reviews
5 of 5 stars Reviewed 30 January 2012

Michigan Fair Association holds its annual convention at the Amway Grand Plaza Hotel in Grand Rapids, MI. This place is a sea of history, beauty and customer satisfaction at the top of their list. The 3-in-1 facility has merged 3 historic buildings to give multiple choices of accomodations, eateries and entertainment venue's and multiple choices on prices also, enabling people... More

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Carrie Smith, Manager at Amway Grand Plaza Hotel, responded to this review
3 February 2012

Dear valued guest, Thank you so much for taking the time to post a review of your stay with us! We know you and your organization have many hotel options in the Grand Rapids area and appreciate your choosing us. We are proud to have been the host to so many conventions and exciting events, but hearing from guests who... More

DetTigerFan
Ann Arbor, Michigan
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed 23 January 2012

We spent two nights at Amway Grand while my son participated in the All-State band program which was part of the Michigan School Band and Orchestra Association conference being held at this hotel and at DeVos center. We chose the hotel mainly on its proximity to DeVos center where rehearsals were being held. We were given a group rate for... More

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JonJon0
Michigan
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 21 January 2012

Stayed one night and found the desk staff to be extremely helpful, friendly and concerned that we would have a great experience even though they were very busy. Our room was beautiful with a view of the river and city. Elevators were not especially quick so plan extra time if you need to stop in your room for a minute.... More

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Carrie Smith, Manager at Amway Grand Plaza Hotel, responded to this review
24 January 2012

Dear valued guest, Thank you so much for taking the time to post about your experience while you stayed with us. We are so very glad our hotel's offerings and staff were able to create a memorable stay for you. We know you have many hotel options in the Grand Rapids area, so we appreciate you choosing us and look... More

Virginia M
Ann Arbor
1 review
1 helpful vote
1 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

The night before our stay at the Amway Grand, we called to make certain that we had a guaranteed late arrival since snow was predicted for that evening. After driving through the storm for three hours, we arrived at the Amway. A young man at the desk asked "checking in?", when we replied in the affirmative, he left the desk... More

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Carrie Smith, Manager at Amway Grand Plaza Hotel, responded to this review
23 January 2012

I sincerely apologize that your experience did not meet the high hospitality standards we strive for at the Amway Grand Plaza Hotel. Unfortunately the night you stayed we were unexpectedly under-departed and got into a situation where we had more arrivals than rooms available. We do our best to make sure we are able to accommodate all guaranteed reservations, but... More

bvanburen
Grand Rapids, Michigan
1 review
1 helpful vote
1 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Friends of me & my wife got married here not to long ago. Everything was O.K. til our 15 years old daughter & another girl told us thy were scared of a maint. man named Joe who was stareing at there backsides & talking to them about how they look & follow them to the bathroom. I did not no... More

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JonnyNew
Wilmington,DE
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 14 January 2012

This hotel looks grand and enormous upon first entering it, but it doesn't feel huge when you are inside. Staff are friendly at reception desk, valet drivers/parking attendants nice and chatty. Rooms are clean and comfortable and River view, corner rooms especially nice. More

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F32boater55
Auburn Hills, Michigan
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 12 January 2012

The first room we were given was in the original structure. (by our choice I must note.) The room was vintage with a tiny bathroom so we asked for a room with a larger one. They apologized profusely and personally escorted us to a room in the new tower. A beautiful corner room with two walls of windows but the... More

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ontheroad43
byron center, MI
Reviewer
3 reviews
19 helpful votes
5 of 5 stars Reviewed 5 January 2012

We had opportunity to stay for a night over Christmas vacation and enjoyed our stay very much. Very clean Hotel . . . they where doing some remodeling in the ball room area and if it turns out like the part that looks done it will be very nice. Rooms very comfortable, bathroom spotless, bed Very Comfortable great nights sleep!... More

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ILoveVacation4
Grand Rapids, MI
Senior Reviewer
9 reviews
5 helpful votes
5 of 5 stars Reviewed 4 January 2012

We live close by, but have always wanted to stay at the Amway. We had the best two nights on a mini staycation over Christmas break. We had a room on the 22nd floor and the view was awesome of the Grand River. We enjoyed dinner at GP Sports and breakfast at Cornucopia (our new favorite deli). It was so... More

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Amway Grand Plaza Hotel Also Known As

  • Amway Grand Plaza Rapids
  • Hotel Amway Grand Plaza
Address: 187 Monroe NW, Grand Rapids, MI 49503

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