I travel frequently for work and keep coming back to this hotel. The hotel itself is modern, clean, has a beautiful location, and amazing staff. From room service to the resturants located inside the hotel, the food is top notch. The rooms are large with great views and the shower head is so amazing, I wanted to take it home... More

This hotel is top-notch! My recent stay in Grand Rapids was planned through a dear friend...and this hotel was way more than I ever expected! It was a privilege to stay here. I teach and had three students and a co-worker with me. Everything was perfect. The staff was amazing and I must mention Cleo, who was working in concierge... More

I stay in hotels one or twice a month and this is one of the best! Nice, large, modern new rooms. Walk in shower and separate bath tub. Beautiful view. I will definitely consider staying here again!

I use to live in Grand Rapids and the word contemporary was not something you heard very often. In fact most people who lived there (at the time) were NOT in favor of any sort of change. The only upscale choice at the time was the Amway Grand Plaza. And even in the 90s that place felt like the 40s.... More

Stayed at this hotel for a conference. Completely enjoyed the stay. No matter which staff you ran in to at the hotel, everyone greeted you with a smile and asked how your stay is going. Rooms are decorated nice and lots of nice amenities. The hotel is right on the river bank so there are great places to walk near... More

Brought family for overnight stay. We were unable to switch from king room to two doubles. Staff wasn't really friendly. Gorgeous property, but won't stay here again.

We chose this location because it was within walking distance of the wedding reception we were attending at the Grand Rapids Art Center. The location is very pedestrian friendly for many downtown destinations, shopping and horse drawn carriage rides. From our 11th floor room, we had expansive views of the river and the bridges were lit at night. The ambient... More

Stepped into wonderful smelling lobby up to an classy room with extras everywhere. Robes, single brew coffee maker, remote control had its own sleve, toilet paper in a monogrammed bag, reading light by bed, huge flat screen tv, and wonderful toiletries. EXCELLENT HOTEL!

I have personally stayed at this property and found it to be exceptional. This past weekend, I booked a stay for my family who came in from out of town for my son's graduation. They used the spa for a facial, and got their hair & nails done. They loved every minute of it. The hotel provided some extra effort... More