This really is a great hotel to stay at while on business or pleasure in the Grand Rapids area. While you could choose to be right on 28th street with all the big chain stores and restaurants very close by, this hotel really is a much better choice.
The Meijer gardens are very close by and this is a nice...
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Dear DOCDO6890,
Thank you very much for the very informative review of our hotel! I'm very happy to hear you enjoyed your stay with us. Your feedback means a lot to our staff here. I'll make sure to post your review for our employees to read. I bet they will get a kick out of your nice kind words. I...
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I always am pleased with my stays at this chain. Room was clean and well-appointed. They even had a safe to store my valuables in the room. King size bed was comfortable. Good breakfast and free wi-fi.
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Dear Deb41969,
Thank you very much for reviewing our hotel on Trip Advisor. I appreciate your feedback very much! We hope to see you again very soon.
Sincerely,
Ian Kirkwood
Front Office Manager
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We have stayed in Grand Rapids numerous times while visiting family, and this was our first stay at Country Inn & Suites Grand Rapids East. It is a fairly new, nicely maintained, clean hotel with attentive staff. I would have given this hotel a "5"...except I was expecting more for a room for $124 a night. It is a nice...
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Dear Sailchicago,
Thank you very much for reviewing our hotel on Trip Advisor. I appreciate your feedback very much! Depending upon availability our rates can certainly change. Thankfully, there are many ways to save on rates! Let us know what brings you into town and we might have a special rate for you during your stay. You can also head...
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I stay at County Inn & Suites often. The staff is incredibly accommodating, professional and personable. The rooms are very clean and updated...the beds are great! I highly recommend this hotel.
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Dear Lynne M,
Thank you very much for the recommendation! I'm happy to hear you enjoyed your stay. It means a lot to the staff here at our property that you took the time to write a review on our hotel. If you find yourself in the area again, we would love for you to stay with us!
Sincerely,
Ian...
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We needed a place for many out of town guests, including ourselves, for our son's wedding. We chose the Deposit Drive Country Inn and Suites East in Grand Rapids based on reviews in TA. We were not disappointed.
The service was,excellent. Staff were all friendly and helpful. The suite we,had was immaculately clean and spacious. It was also extremely quiet,...
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Dear MSUMindy,
Thank you very much for taking the time to write about our hotel on Trip Advisor! It means a lot to our staff. Thank you for your sincere words about the breakfast. We recently switched over to real silverware and plates and the feedback has been incredible. I'll be sure to let our breakfast attendants know of your...
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Stayed here to visit family and a weekend wedding. The place is clean, the front desk is great and management was awesome. We visit Grand Rapids often and have stayed in different hotels, but from now on, we will always start our search with this hotel. Thank you for making our out of town visit pleasant and comfortable.
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Dear MrsE02,
Thank you very much for taking the time to review our hotel on Trip Advisor. I apologize for the long delay in replying. Trip Advisor has done some recent updates and it has taken a while for us to catch up. I appreciate your sincere comments about our staff. I'll be sure to let everyone here at the...
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Our family stayed at the Country Inn and Suites for one night after a stay at another hotel didn't work out before. My wife made the reservation over the phone the night before. They allowed us to check in in the morning, which was a lifesaver. The staff were extremely friendly and helpful throughout. The two-room suites were spacious and...
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Dear jef-ind,
Thank you for taking the time to write a review about our hotel on Trip Advisor! I apologize for the very late response. Trip Advisor did some updates recently and has been hard to reply to reviews. I'm happy to hear you enjoyed your stay! I will let our breakfast attendants know of your sincere comments. They certainly...
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Traveled with my family and couldn't have been happier. Breakfast in the morning was good with lots of variety. The rooms were nice. The parking lot was safe. The hot tub was a little warm but felt great. Even better. The pool felt great. Many times the pool is too cold. It felt outstanding. Not too warm or cold.
I...
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Dear Tallt080,
Thank you very much for taking the time to write a review on Trip Advisor about our property! I'm happy to hear you enjoyed your stay. I'll be sure to let our staff know of your nice kind words. Come back again soon. We would love for you to stay with us again!
Sincerely,
Ian Kirkwood
Front Office...
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My wife and I stayed at this hotel for 3 nights in November while we were in Grand Rapids to visit family and friends.
I cannot say enough about this hotel. Upon arrival we were quickly checked in as our room keys were waiting for us. The staff at the front desk was very friendly and accommodating. There was always...
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Dear Johnvb87,
Thank you very much for reviewing our hotel on Trip Advisor! It means a lot to our staff that you took the time to write up such an enthusiastic review. I've posted your review in the back office for the employees to read. I apologize for the issue with the whirlpool. Our heater was experiencing some problems during...
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A friend and I traveled to Grand Rapids for their ArtPrize event. We stayed at the Country Inn and Suites and were very happy with the experience. The room was clean and nicely decorated. The breakfast was great, as was the pool. The best part was the friendliness and helpfulness of the staff. They helped us find a nearby place...
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Dear Mary Lou F,
Thank you very much for your nice kind words about our staff. I'm happy to hear you enjoyed your stay with us during Art Prize! It certainly was a good event this year. I'll be sure to let our breakfast attendants know of your nice kind comments about breakfast. Come back again soon!
Sincerely,
Ian Kirkwood...
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164 Reviews
88 Reviews
163 Reviews
