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Holiday Inn Express South


Hotel class 2.5 of 5
6569 Clay Ave, Grand Rapids, MI 49548
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69% Do not recommend
2.5 of 5 stars 22 reviews
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1 of 5 stars
wv4x4
10 Nov 2009 | Trip type: Business, Solo travel

I stayed at this hotel for 4 days during the week. It isnt a bad hotel but beware of charges put on your credit card without authorization. This hotel decided to charge me a $100 smoking fee. I dont smoke and never have nor did anyone smoke in my room. I called one of the managers who has been unreachable... more

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1 of 5 stars
Michigan
1 Aug 2009 | Trip type: Couples

This hotel was a nightmare, period. Our room had an aweful unclean odor. The so called waterpark was basically a slide. The Hotel owners were less than helpful and were extremely rude. And their english was very hard to understand. The breakfast was what I would call short of being garbage. The eggs were gross, and the muffins had mold... more

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4 of 5 stars
Traverse City, Michigan
4 Apr 2009 | Trip type: Family
1/1 found this review helpful

I made reservations for Spring Break through the 1-800 reservation line and spoke to someone with a very difficult to understand foreign accent. Initially, I just wanted to clarify the pool hours for Spring Break (since the website said it was only open Fri - Sun). She couldn't tell me, wouldn't put me through to the hotel directly and pushed... more

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3 of 5 stars
Seattle
28 Mar 2009 | Trip type: Business, Solo travel

Probably an okay value. Lots of kids running around, staff pretty unhelpful (I had a burned out light bulb and had to call 4 times to get one that worked!) but the rooms were clean, the place fairly quiet. more

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3 of 5 stars
west Michigan
27 Mar 2009 | Trip type: Family

Overall, we enjoyed the visit to the hotel and water park. It was quite loud and overwhelming due to the PACKED hotel and pool area and children yelling/running in the hallways at all hours of the day/night. Hotel- pretty good. There is not an arcade, despite the web site advertisement and hallway placards in the hotel. That was disappointing. We... more

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1 of 5 stars
triplady1
7 Mar 2009
0/1 found this review helpful

DO NOT STAY HERE!!!! The overall appearance of this hotel is deceiving. Looks decent at first glance, but the staff IS NOT. They are rude and unfriendly! We, both as a large group and an individual family, stay at hotels frequently and this is the WORST experience ever. They are not accommodating to large groups AT ALL! They do not... more

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1 of 5 stars
Ludington
7 Mar 2009
0/1 found this review helpful

The service here is SO BAD that I am writing this review from my hotel room. We came here with a group and have been treated very bad. They don't allow anyone to gather in any of the public areas. They are rude to children and adults alike. We got a group rate to stay here and it is still... more

Fun for kids
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4 of 5 stars
Kalamazoo, Michigan
2 Sep 2008 | Trip type: Family

I had a good experience. Staff was friendly, room was clean, breakfast was o.k., not great, but not bad, and it's "free". Not there for the food anyway. Pool was great. My six year old loved the slide/larger pool and four year old spent a lot of time in the kiddie pool with smaller slides and fountains. You must be... more

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2 of 5 stars
Michigan
27 Aug 2008 | Trip type: Family

The Good: Overall we had a very good time despite a few glitches. The slide was so much fun! It's a full two stories tall and is basically two figure eights. Going down it several times gets your blood pumping! The kiddie pool was warm. The lifeguards were very attentive. I was very impressed with the aquatic-themed artwork on the... more

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1 of 5 stars
MI
8 May 2008

The Waterpark is only open on the weekend. Our kids were quite disappoints more

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Holiday Inn Express South Also Known As

  • Holiday Inn Express Grand Rapids
  • Holiday Inn Grand Rapids
  • Grand Rapids Holiday Inn
Address: 6569 Clay Ave, Grand Rapids, MI 49548