It is located right off two major highways in the back of a shopping center with a variety of chain restaurants nearby. The hotel is clean and small. The rooms come with a fridge and a microwave. The pool and hot tub were nice but small. The complimentary breakfast was very good, waffles, eggs, ham, cereals, bagels etc.
My family and I stayed two nights at the SpringHill Suites in N. Grand Rapids. We were very pleased and managed to sleep 5 people comfortably. Our room was clean, spacious, and had everything we were looking for.
The hotel is great for kids (the pool temperature is perfect) and conveniently located to many shops and restaurants. I would stay...
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Dear Valued Guest,
Thank you for taking the time to write a review of our hotel. We appreciate all our guests feedback and were delighted to hear you not only enjoyed a comfortable stay but one that was clean and included everything you were looking for. We look forward to serving you and your family on your next visit to...
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In general I was very happy with my stay here. The staff was very helpful and friendly. The room was nice and quiet. The bed was comfortable. I liked the convenience of the kitchen area although it would have been nice to have some dish soap available there. My one complaint is about the fitness center and I found this...
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Dear Valued Traveler,
Thank you for taking the time to write a review about your recent stay at the SpringHill Suites North Grand Rapids. I was pleased to hear that you had a happy stay and that the staff was both helpful and friendly. I want to apologize if you were not impressed by our state of the art fitness...
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If you are familiar with SpringHill Suites then this particular hotel will hold no surprises for you. Once you have been in a well-managed SpringHill Suites facility, you may feel you have been in them all. This isn't really a bad thing, but it can get a little boring if you enjoy a change in scenery.
So, yes, this hotel...
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Frequent Traveler,
Thank you for taking the time to write such a well thought out and comprehensive review of our hotels accommodations, service and amenities. We appreciate all our guests feedback and value your comments on the areas we can improve both accommodations to make our suites as comfortable and relaxing as possible.
Our hotel was fully renovated just over...
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Stayed for one night, two adults, two kids. Room was pretty clean. Nice layout. Very modern, a bit cold. We stayed to visit friends and let our kids play in the pool. It was the smallest hotel pool I've ever seen. When we first arrived, there were approximately 20 kids, ages 11/12 ish, monopolizing the pool, playing volleyball. I let...
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Dear Valued Guest,
Thank you for taking the time to provide Trip Advisor with feedback from your recent stay in Grand Rapids. On behalf of the entire staff of the SpringHill Suites North I would like to say thank you for the kind comments regarding our recently renovated accommodations. We take great pride in providing clean and comfortable accommodations.
I...
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Stayed here with my daughter for a swim meet. Beds were very comfortable. Front desk went out of their way to give me a room off the main hall to minimize noise. Very nice breakfast and plenty of space despite being very booked. Very quiet and clean. Near a few places to eat and main highway. We will be back.
Dear Valued Guest,
Thank you for taking the time to provide such positive feedback regarding your most recent stay. Our staff prides itself on providing clean, comfortable accommodations and amenities. We were delighted to hear you enjoyed both the beds and breakfast. Our newly renovated hotel rooms provide ample space for both business and leisure travelers like yourself.
Thank you...
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Check in was nothing special. When we got into the room there were stains on the carpet and my boyfriend pointed out what appeared to be a bloody booger on the wall next to the bed. There was debris on the floor, smudges on the mirrors, and best of all, pee on the floor by the toilet. Upon checkout, no...
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Valued Guest:
Thank you for taking the time to provide your feedback. We value all our guest’s feedback and I apologize if your stay was not comfortable and enjoyable. The staff is held to high standards of cleanliness and I was shocked to hear your guest suite was not as clean and comfortable as we pride ourselves on providing to...
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We were disappointed to return to the hotel one evening to find out that the pool was closed for cleaning Children staying at the hotel were not supervised by their parents hotel staff were not responsive to my need for quiet and seemed annoyed when I requested that they intervene
Valued Guest:
Thank you for taking the time to comment on your stay at the SpringHill Suites North. The staff takes great pride in providing comfortable and safe accommodations for all of our guests. This unfortunately can sometimes mean the cleaning of our indoor heated pool and hot tub. I apologize if during one of the preventive maintenance cleanings you...
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We stayed here over night for a wedding...I was traveling with my mom, my 4 year old and my 1 month old son. The room was spacious and well equipped. A large sitting area, a microave, sink and fridge in the kitchenette area. There was even towels and a dishstrainer by the sink. The room was clean but it could...
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It is a very nice hotel with an updated decor. Nice and friendly staff and a good breakfast. Rooms are clean.
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