Upon arrival we were greeted with the signature “staircase” behind tarps and the floor ripped up around the lobby. Everyone around the property seemed alarmed by the fans all over the property and wet carpets. Pieces of molding were missing all over and some of the wall paper was ripped off the hallway corridors. I’m assuming the fire alarm/sprinklers went... more

Made a reservation in person for the night we were flying back in to GR. Asked about the shuttle service to airport, and was told since I had stayed before at their hotel and was staying the night we returned, we would be eligible for a complimentary shuttle service to the airport at 5:45am for a 7:10 flight. We waited... more

got a great rate of only 69 dollars and though I travel to Grand Rapids often, this is the first time I've tried Country Inns here on 28th St. Clean, comfortable rooms. Nothing exceptional and right near the highway. They try hard to give you a food spread in the evening, but try as they might - the wings and... more

Stayed recently on a vacation to the area with my wife and 2 kids. Price very reasonable compare to all 3 country inns in the area. Considering the hotel location is close to highway exit, it is very convenient. Very close drive to Meijer Garden and even downtown. After reading other reviewers about noise, we made special request during reservation... more

My wife and I had a great experience when we stayed here. When we come to Grand Rapids on our next trip, we will book our reservation here. more

Staying at a Country Inn & Suites will give you a real sense on how hotel companies carve up their market. I usually stay at Hilton properties, call me a snob. They just seem to fit the bill and I am used to them and the amenities they provide. They meet my expectations. I find when I deviate the problems... more

This hotel is okay... I would stay here again if needed. Rooms and bathrooms were clean. Beds feel a bit old an worn out & the sheets don't quite fit the bed, but I did't have a problem with it coming off the bed. The staff was friendly, check in was quick. They also served snacks about 5:00pm. Several good... more

My wife and I frequently visit the Grand Rapids area to see family and though we'd like to find the perfect place to stay each time we're in town, we have yet to do so. Last week we stayed for three nights at the Country Inn and Suites on 28th Street and though it, too, fell far short of perfection,... more

i checked-in to my room and noticed bugs on the bed.. i went down to the front desk and after switching my room told me they had had problems in the past. These were BED BUGS. The young man said in the same room there was some a while back. Did YOU NOT take care of this issue. They did... more