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All 50 Grand Rapids hotels »

Red Roof Inn

5131 28th Street SE, Grand Rapids, MI 49512
Hotel amenities
Red Roof Inn
Ranked #16 of 50 hotels in Grand Rapids
4.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    5
    10
    3
    0
    1
Date Rating
Louisville, Kentucky
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 April 2012

Based on reading the prior reviews, I booked a room at the property. The room was clean and the bed was comfortable. Both the sink and tub drained well. Shower pressure was adequate. The room did show some age and it would be a good idea to bring your own toiletries since the the ones provided were very limited. The... More

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redroof11, General Manager at Red Roof Inn, responded to this review
13 April 2012

Dear Etzalla Thank you for taking the time out of your busy schedule to post a nice review. We are pleased that you enjoyed your stay, I will make sure to share this with the rest of our team. Feedback from our guest is always welcome as we strive to continuously try to improve our quality and service. More

White Bear Lake, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 March 2012

We checked in after 10 p.m. with no reservation. The desk clerk was very friendly and gave me a choice of a ground level or second floor room. I originally told her the room was for two but while we were talking I said I was with my daughter. The clerk asked how old my daughter was and then adjusted... More

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redroof11, General Manager at Red Roof Inn, responded to this review
13 April 2012

Dear Becky55110 Thank you for taking the time to post a wonderful review. We are pleased you enjoyed your stay and that we were able to exceed your expectations. I will make sure to share your comments with the rest of our team. It was a pleasure having you as our guest and we hope to see you again soon. More

Edwardsville, Illinois
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 February 2012
1
person found this review helpful

So, what do you do when it's a snowcalypse kind of night, your friends didn't make it to you because of ICY roads, and you don't want to become the next car wreck while driving to them? CHEAP MOTEL NIGHT! Red Roof was simple to book online, inexpensive, and surprisingly clean. Even in the snow, it was an easy walk... More

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redroof11, General Manager at Red Roof Inn, responded to this review
13 April 2012

Dear JCH62 Thank you for taking time out of your busy schedule to post such a nice review. We are pleased that you enjoyed your stay and didn't have to drive any further on icy roads. I will make sure to share your nice comments with the rest of our team. We look forward to seeing you again soon. More

Charlevoix
1 review
5 of 5 stars Reviewed 27 January 2012

Many good reasons for staying here. They are---(1) very friendly staff. (2) you park just steps from your room door (no lugging suitcases though the lobby or down a hallway or on to and off of an elevator. (3) comfortable rooms but, no fluff like little bottles of shampoo (4) the price is right. My wife and I have children... More

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redroof11, General Manager at Red Roof Inn, responded to this review
13 April 2012

Dear Paul W Thank you so much for posting this review. We are so happy that you enjoy staying at our inn and like our superior king room. I will make sure to share your comments with the rest of our team. It is truly a pleasure having you as a guest, we look forward to seeing you soon. More

Caro
1 review
5 of 5 stars Reviewed 15 December 2011

This hotel is a great deal for the money. Very clean, smells good. Staff was very friendly. Would definitely stay here again!

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redroof11, General Manager at Red Roof Inn, responded to this review
13 April 2012

Dear Constance S Thank you so much for taking the time to write such a wonderful review. We are pleased that you enjoyed your stay and like our quality and hospitality. The feedback from our guest is always important as we strive to continuously improve the quality of our services. It was a pleasure having you as our guest and... More

North Branch, Michigan
1 review
5 of 5 stars Reviewed 9 December 2011

I stay in this hotel twice a week on average. The staff is always helpful, the room is always clean and the price is great.

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redroof11, General Manager at Red Roof Inn, responded to this review
13 April 2012

Dear Rick Thank you for taking the time out of your busy schedule to write such a nice review. We are so pleased that you enjoy staying at our inn each week and we truly apprectiate having you as our guest. I will make sure to share you comments with the rest of our team. Thank you again and we... More

Hurley, Wisconsin
Top Contributor
115 reviews 115 reviews
Reviews in 47 cities Reviews in 47 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 13 October 2011

My wife and I stayed here a few few weeks ago on business and we found the motel to be satisfactory. I would not stay here for a honeymoon but for someone on a limited business budget, this was a perfect 10.

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redroof11, General Manager at Red Roof Inn, responded to this review
13 April 2012

Thank you so much for taking the time to post an on line review. We are so pleased that you enjoyed your stay and felt it was a great value for the money. We welcome the feedback as we strive to continuously improve our services. I have already shared your comments with the rest of our team. We look forward... More

Grayling, MI
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 October 2011

I just wrote a review about a terrible front dest person in Kalamazoo. Here in Grand Rapids the exact opposite is the case. These folks are great. They are pleasant, helpful, and very professional. They have even let me store items with them to be picked up on return visits. Could not be nicer. The motel itself is well maintained,... More

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redroof11, General Manager at Red Roof Inn, responded to this review
13 April 2012

Dear Bowbend Thank you so much much for taking the time to post an outstanding review. We are pleased that you enjoy staying at our inn and like our hospitality. I have already shared your comments with our team and we always welcome the feedback from our guest as we try to improve our quality and service. More

Davisburg, Michigan
1 review
3 of 5 stars Reviewed 29 August 2011

We needed a place to stay on an overnight trip with our kids. The hotel was a good value for the price. It was clean. If you are looking for a decent place to rest, this would be great. Several places to eat and shop very close. Bathroom could use an update (color scheme-tile regrouted).

Was this review helpful? Yes
redroof11, General Manager at Red Roof Inn, responded to this review
13 April 2012

Thank you for taking the time out of your busy schedule to share your impressions of our inn. We are happy that you enjoyed your stay and felt it was a good value. Feedback from our guest is always welcome as we strive to continuously improve the quality of our services. It wa a pleasure having you as a guest... More

Fargo, North Dakota
Top Contributor
65 reviews 65 reviews
Reviews in 54 cities Reviews in 54 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 10 February 2011

clean room the first shift front desk person was very nice when I didn't get my wake up call,they made things right. good free internet. free coffee. pet friendly,they let my dog stay free.

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Additional Information about Red Roof Inn

  • Red Roof Inn Grand Rapids
  • Grand Rapids Red Roof Inn
Address: 5131 28th Street SE, Grand Rapids, MI 49512
Price range (per night):* INR2,576 - 2,857

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