OK, it's a Quality Inn, not the Ritz. The reception was first class, the room was clean and what would be expected for this grade of hotel, the beds were comfortable, we requested a quiet room and that's what we got, .... and the coffee the next AM in the lobby was, honest, EXCEPTIONAL, better than what I've had at... More

This is a follow up to a review I wrote on 12 Aug and promised to post. We came back through town on the 12th. I tried to write a follow up then but Trip Advisor rules preclude you from reviewing too often. We took a room on the 2nd floor this time. The first thing that greeted us on... More

We scoured around Gaylord when we arrived trying to find a place to sleep for the night without spending $100 for a bed. Happend upon this place, and for $69 for 2 people, plus having a bar and restaurant attached, and a free morning breakfast, the deal could not be beat. Gino's is attached to this motel, and the food... More

I have never stayed is such a filthy crap hole in my life!! don't expect to watch tv in the room as it looks to be hooked up to rabbit ears! the pool and hot tub is NOT usable!!! The attached Ginos restaurant and bar is a filthy hole too!! The food sucks real bad and so does the drinks!!... More

We have stayed at this hotel many times and have always found it very clean and the staff very helpful and friendly. This time we were very pleased to find everything has been updated. From new carpeting in the halls and rooms to new bedcoverings. Our stay was great and will stay again next year.

We stayed here on a trip from North Carolina to Charlevoix. We chose this hotel based on how close it was to our final destination because we had to catch a ferry the next day. Plus it was dog friendly. The location is good and the staff was excellent. The rooms, however, left a lot to be desired. The first... More

Read some of the other reviews but we were on the road and called about a hour before we arrived. The staff was friendly and helpful. The hotel decor is a bit dated. But we were looking for clean and comfortable. Our room was just that. We did have a strange noise in the wall??? But since we were Not... More

From earlier reviews I was worried about this hotel but I was assured by hotel staff that this hotel is being updated and renovated. I stayed in a room which had been redone and my stay was comfortable and pleasant. The room was clean and did not smell of stale cigarette smoke. I looked carefully but did not find any... More

This hotel is in need of some serious updating. The room was clean but the common areas were not that well maintained. This hotel has a great location for getting to the Mackinac Bridge area. The room is a good value in comparison to rooms in the Mackinac area. Our room was suppose to be a non-smoking room, but it... More