The staff were super friendly and very helpful. The room was clean and well decorated, the beds were comfy. The only thing missing was a microwave, but you could use the one in the breakfast room, which was open. The pool area was very clean and the temperature of the pool was amazing. I've never had a pool so warm,... More

All good! Clean room, nice people, good breakfast, and nice WARM pool! Our 8 month old baby boy LOVED swimming with his mommy & daddy in the pool at the Holiday Inn Express in Gaylord, MI! We spent over an hour enjoying the beautiful pool while watching a snow storm outside through the pool-side windows! The water temp. had to... More

Pros: Very clean, quiet, satisfactory breakfast, great shower and the windows open. Cons: nothing

Was in Gaylord for business and stayed at the HIE. Room was decent although only complaint was the noise from the room above (it sounded like a herd of elephants walking around up there). Good location right off the highway. Front desk staff not overly friendly. I am a Priority Club member, but was not acknowledged as such like I... More

We checked into two rooms and never got a hello , have a nice evening or just even a hint of a smile.Then later I called down tot he front desk it rang 36 times no answer tried again still no answer so I just gave up. Too bad it is a nice hotel, great breafast, very clean and modern... More

This was a great Holiday Inn Express. It was immaculate. Housekeeping should set the standard for all other Expresses. Staff was very pleasant and helpful. The Night Guy at the front desk, James, was just the best giving us a great and quiet room after an unpleasant experience when we tried to stay at Treetops Resort (where we had a... More

This was a great place to stay. We were in Gaylord for my daughter's cheerleading competition and this hotel was excellent. It was very clean and comfortable and they were very helpful for our large family. The pool was a lot of fun for our kids and the complimentary breakfast excellent even for my picky children.

We stayed here for one night and it met our expectations. The best part was the hotel pool and hot tub. We used it at night, which was very fun and it had longer hours than most hotel pools. It was the warmest hotel pool we have ever used! The hot tub was adjacent, so you could watch your kids... More

Stopped as an unexpected layover between destinations and was not disappointed. The hotel staff were very helpful and friendly upon checkin. The room was a typlical Holiday Inn and was clean and comfortable. Breakfast was included, but the room was so packed we didn't stay.