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Holiday Inn Express Detroit - Downtown

2.5 of 5
1020 Washington Blvd., Detroit, MI 48226
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Ranked #14 of 36 hotels in Detroit
3.0 of 5 stars 118 Reviews
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118 reviews from our community

What travellers say about this hotel
  • People mover(7)
  • Valet parking(7)
  • Very friendly(3)
Traveller rating
    19
    44
    23
    16
    16
Only show reviews for Family (19) | Couples (28) | Business (20)
Date Rating
prairieboy1985
Windsor, Canada
Contributor
11 reviews
2 helpful votes
3 of 5 stars Reviewed 12 February 2012 NEW

Stayed in a large clean, room on the 16th floor. No complaints - I think we had one of the largest rooms they have though. The breakfast was terrible, huge line up, pancake machine was off, no coffee, waited for bacon and fresh eggs..... they really need a toasting conveyor type machine. That alone would have sped up the line... More

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ptbofc12
Peterborough, Canada
2 reviews
1 helpful vote
5 of 5 stars Reviewed 28 January 2012

We stayed at this hotel for two nights in the middle of the week while attending the NAIAS (Auto Show). The location was only a short 5 minute walk to the Cobo Hall. We were able to secure a good rate from an online booking site which also included breakfast. While only a serve yourself, the breakfast was very good... More

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marwan hachem, Manager at Holiday Inn Express Detroit - Downtown, responded to this review
5 February 2012

thank you, and i hope we see you again soon. and please when you check in again let me know my extension 3600 because we appreciate our customers. More

cglide59
Oxford, Michigan
2 reviews
2 of 5 stars Reviewed 15 January 2012

The hotel location was great for events we were attending at Ford Field and Cobo Hall. The people mover station is only 1 block away. The hotel was older but everything was nice in our room. I thought the breakfast was a little better than average. One problem was no ice. We tried the ice machines on 4 or 5... More

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marwan hachem, Manager at Holiday Inn Express Detroit - Downtown, responded to this review
2 February 2012

Thank you for your comment, and we are taking your comment very seriously and we want to make it right for you because we are thriving on guest customer services, some times issue happens beyond our control ( like guset loud, or something broke down) but again we will do anything to make your stay enjoyable, and i will love... More

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Brooke T
Battle Creek, Michigan
1 review
1 of 5 stars Reviewed 7 January 2012

Stayed at this hotel December 31, 2011. I had reservations for Friday, December 30th 2011, and Saturday December 31st, 2011. Unfourtnatley we couldn't make it Friday night, so I called Thursday afternoon to cancel our Friday night reservation but still wanted Saturday nights. When we went to checked in around 3:30pm, we were told there was no reservation for us.... More

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marwan hachem, Manager at Holiday Inn Express Detroit - Downtown, responded to this review
6 February 2012

dear customer after reviewing your comments, i am terrible sorry for the way you feel toward us, although i was the manager on duty that who told you that i will take care of you just give me half an hour. The problem starts when you booked your room for discounted rates for two days, when you cancelled one day... More

golczy
Grand Rapids, Michigan
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 6 January 2012

The Hotel was very clean, staff very nice and in a close enough location close to Comerica Park and Ford Field. Even though I had asked for a handicap accessible room my wheelchair could not fit through the bathroom door. Since I can take a few steps holding on to something it was o.k. but I wouldn't want to stay... More

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tc3399
IL
Senior Contributor
38 reviews
14 helpful votes
3 of 5 stars Reviewed 1 January 2012

This is an old Holiday Inn Express, meaning worn out beds, terrible pillows, paper thin towels, etc. The location is very good. The night we stayed there was a line of 25 people waiting for breakfast, which is funny considering their breakfasts are average at best. We waited in line for over 10 minutes and never moved so we gave... More

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Ronbokaz
Michigan
Contributor
15 reviews
5 helpful votes
4 of 5 stars Reviewed 29 December 2011

Stayed here on the night of the Little Caesar's bowl so the hotel was very busy. This is an older building but the hotel is up to date. Rooms are clean with great beds for sleeping. Free breakfast is typical of the Holiday Inn Express fare. Breakfast room was very busy in the morning and the staff did a great... More

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turke0829
Houston
Reviewer
4 reviews
2 helpful votes
2 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

There for business. After returning to my room, I discovered my room was half cleaned. Pillows were thrown everywhere and a dirty towel was left in the sink. There were no towels in the room upon check-in. Valet driver was rude. The air conidtioner whistled all night and leaked on the floor. More

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cotss
Aurora, Canada
Contributor
16 reviews
6 helpful votes
4 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

Travelled with friends to go see a Lions game. A very convenient location, within walking distance to Ford Stadium, ball park, and Greektown Casino. Reasonablly priced hotel (compared to the other downtown hotels). The hotel was clean, safe and perfect for a 1 niter going to see a game. They "ding" you $20.00 for valet parking, but your car is... More

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KayA404
Palmerston, Canada
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 22 September 2011

My friend and I stayed in the Holiday Inn Express Downtown Detroit, in August 2011. We found the hotel to be beautiful, newly renovated, clean, and we felt very safe. Our car, we parked in the valet parking. When we were ready to leave, they brought it to the door for us, and everything was perfect. We had read bad... More

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Holiday Inn Express Detroit - Downtown Also Known As

  • Holiday Inn Detroit
  • Holiday Inn Express Detroit
  • Detroit Holiday Inn
Address: 1020 Washington Blvd., Detroit, MI 48226

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Holiday Inn Express Detroit - Downtown
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