My Fiance and I got away from the house for a weekend to relax and our experience was wonderful! First off, I reserved a 1 room suite with a king bed, fireplace, and spa in the room and was pleasantly surprised to get an email notifying me that we were upgraded to the 2 room suite. Our room was everything...
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We spent just one night here, it was a decent stay for the price. We were there for less than 12 hours, but the rooms were clean and the breakfast was great.
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I stay at hotels twice a week on business so i have stayed at a lot of hotels, I find this hotel a very nice place to stay, The staff is very nice, The hotel is clean and comfortable,The pool and hot tub was clean and a very nice breakfast aswell, When i am in town here i will return...
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The 1st room they gave us smelled very strongly of cat pee. So bad that once we opened the door for a few minutes all the way down the hall also smelled like cat pee. They moved us across the hall which smelled like an average stale motel room.
The free breakfast was the highlight of the stay. They had...
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We booked at this hotel because we've always had good experiences with this chain. Hotel was average at best, the hallways had a stale smoke odor and could definitely use some cleaning or updating. The room was again average, we did not spend slot of time there so it served it's purpose. The room was clean, but, found it odd...
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Thank you for your feedback regarding your stay in September. Your comments are valued and used to assist us in improving our hotel to better serve our customers. Our staff prides itself on providing very clean accommodations. Our regular Voice of Customer surveys show that we are meeting and exceeding guest expectations regarding cleanliness. I am sorry you experienced an...
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this hotel had clean rooms and beds, no bugs. The staff was courteous enough and the breakfast had many choices. Kind of "out there" alone on a highway,surrounded by fields.
but all in all , a good value for the money.
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Thank you for staying with us. Your kind comments are appreciated. We enjoy serviing our guests and hope to always provide a welcoming experience. As we move forward into 2012, we are excited about the scheduled rennovations schedlued for this property. I am sure you will be very pleased with the many updates which will take place in late 2011.
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Had to change rooms three times due to one problem after another. Hotel personnel was courteous and accommodating.
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Dear valued guest: Thank you for this review. Your comments are helpful in directing improvements to better serve you. I am glad the staff was able to accommodate you and solve the issues you experienced.
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I have to stay that we had a wonderful time at this hotel. We found the staff to be super nice and accommodating. The kids absolutely loved the pool and the morning breakfast. After the pool, we had pizza delivered to our hotel for supper, from a local pizza place. I was impressed that the hotel was so conveniently located...
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Thank you for your compliments and than you for staying with us. We appreciate your business and look forward to seeing you again soon. Please let us know how we can make your next visit even more enjoyable.
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We stayed after a wedding, and the lady that checked us in, told us there was free coffee,tea and such available 24hours/day, so after getting settled in (10 mins), we went down to get a coffee, and she then said oh, well i have to clean it. It was a bit disappointing. The cholorine smell was terrible when you walk...
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Thank you for providing your review on the AmericInn of Bay City. It is our goal to provide all guests with a great lodging experience. You have provided me an opportunity to address additional training needs. We have also recently updated air control mechanics in the pool area. I hope you consider visiting us again. I am confident you will...
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If Americinn put the same amount of attention to the actual room their guests stay in as they do the lobby & pool area, it would be a great place to stay. My husband & I have never slept in a more uncomfortable bed. We woke up feeling unrested & very sore. The rest of the room was average. I...
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22 Reviews
24 Reviews
