I visit this area 5-6 times a year to see my family and stay at this Hampton Inn. The staff is always friendly. The rooms are always clean and comfortable. On this particular day the front desk clerk mentioned it was their complimentary pizza night. What a nice thing to do for guests. I didn't join in because I had... more

It was our wedding anniversary in addition to a family get together in Mass. Wanted to find a nice quality hotel. Sorry to say that for $150, we were VERY dissapointed. The Hampton Inn is not worth the money. The only impressive area in the entrance where you check in. The entrance was very impressive and the desk clerk was... more

Thank you for taking such good care of me during my stay. your friendly and helpful attitude made me feel at home. All of the staff were efficient and helpful. I will stay here again if I ever get out this way. more

I stayed here two nights on a business trip. The room was a large, clean and quiet. The breakfast buffet was good. more

We stopped at this hotel as a halfway spot and choose it because we found a coupon in one of those magazines you get on the Thruway. The hotel was recently renovated and it is lovely. Our room was so nice it really was lovely. more

We stayed at this hotel with friends for a weekend trip to attend an event at the Eastern States Exposition. We chose it for its location and were very happy with that. The hotel itself is located in the middle of shops and restaurants, all within walking distance which we prefer. We were happy with our rooms, king bed suites... more

This was a five college parents' weekend, and we thought there were no rooms at the Hampton Inn. OMG, first we went to the "Clarion Inn", but I need to tell you not only was that dated, weird, in fact spooky--the name Clarion was no where to be found on it! Some business cards and a flag, but NO WHERE... more

We travel to W. Springfield often and have stayed at the Super 8 and Red Roof Inn. This stay has been our best by far, where do I start. We stayed in a king room with sleep sofa. Room was clean and best of all, plenty of towels were supplied and all were soft :) Room was equipped with a... more

We stayed 3 nights at the Hampton Inn in West Springfield to attend a convention in Amherst, MA at the University. The hotel was full but the following showed the quality of the property. 1) Check in fast, efficient and friendly 2) Room clean, spacious, updated and quiet 3) Breakfast buffet (complimentary) well stocked, good variety, clean, and plenty of... more